Stately Reviews Summary
Stately has a rating of 3.5 stars from 664 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Stately most frequently mention customer service, next box and high quality. Stately ranks 22nd among Men's Clothing sites.
I've only received two boxes from stately, but they nailed it with both boxes. I loved every item and it seems like a great value for what you get! Keep up the good work.
A lot of the clothing seems to be of lesser quality and the sizes very greatly. A large in one brand will fit like a small and a large in the next box will looks like a 3 X
We appreciate your honest feedback. Sizing can vary between brands, and we understand how that can be frustrating. We’re always looking to improve, and if you need any assistance with exchanges, please reach out—we’d love to help!
I received my first box from Stately and my stylist did a fantastic job. The pants they picked fit well, they are super comfortable and I feel confident and stylish in both of the new combinations.
We're so glad your stylist nailed it! Feeling confident and stylish is what we aim for, and we’re excited to continue curating outfits that make you look and feel great.
Waiting for my next surprise. First order was good, needed to upgrade for more exciting experience.
We’re thrilled to hear you enjoyed your first order! Upgrading is a great way to explore even more styles and premium selections—we can’t wait for you to receive your next box!
I keep leaving notes and it is on my profile that I am looking for office attire...and you sent jeans?
We apologize for any oversight in your order. We strive to match your style preferences, including office-appropriate attire. We appreciate your feedback and will make sure your future selections align better with your requests!
I've been sent some clothes that are for winter that I won't get much use from. It would be good to ask what season - winter, spring, summer, fall - you want your clothes for.
We appreciate your feedback! Our curations are based on seasonal trends, but we understand that different climates may require adjustments. If you'd like to ensure you receive items best suited for your location, our team is happy to take note of any specific preferences for future boxes!
They say they don't do refunds. What company doesn't do refunds now a days..
We understand that a refund policy isn’t for everyone, and we do our best to be as transparent as possible about our policies before purchase. Also the price you are paying for these items are heavily discounted as opposed to going to purchase each item individually. While we don’t offer refunds, we do provide exchanges to ensure you receive items you love. If you need assistance with an exchange, our team is here to help!
The pants are not hemmed. The quality of the fabric is not as good as the one that I could piurchase at my local clothes store. The shoes are nice though.
We appreciate your feedback and are sorry to hear the pants didn’t meet your expectations. Some of our dress pants come unhemmed to allow for a custom fit, but we understand this may not be ideal for everyone. We're glad you liked the shoes and would love the opportunity to make things right! If you'd like to explore an exchange for a different fit or fabric, our team is happy to assist.
I inquired to why you will send winter wear to Florida and could not get an answer, This is why I left last time. You have one more chance to get it right. I should have discounts from my previous stay with you!
We appreciate you giving us another chance and completely understand your concern. Our goal is to tailor each box to your location and preferences, so we’ll ensure your next box is suited for Florida’s climate. We’ve noted your feedback and will do our best to get it right this time. If you have any specific requests, feel free to share—we want to make sure you love what you receive! Regarding any previous discounts, our member services team will reach out and follow up with you shortly!
I love it! Best subscription box! Everything I've received has looked great. Highly recommend
Thanks for the love Joshua! Can't wait to send you more items!
I'm very happy with what I've been sent so far! Keep up the good work.
Thanks for the love James! We will pass this along to your stylist and share the kudos with them too.
I love my Stately subscription because their stylists get me wearing more diverse and stylish clothes than I otherwise would. Their choices are generally great, and when there's an issue they are good with returns.
We love to hear this Gerard! Can't wait to keep sending you more amazing items and so happy to hear this about our exchange process. We want to make it as easy as possible for you to get amazing clothes right to your door!
I really enjoy this service as I am not into shopping. Also, I found that I receive items that I would not traditionally pick out for myself, but I end up liking them! If nothing more, give it a month or two and see how it goes!
Thanks for the kind words and hope to keep sending you items that will enhance your wardrobe! Be sure to let your stylist know what you are liking and what you are not a fan of so they can make sure to nail future boxes!
I wish I could give better regular feedback about every order. Then I could get better more consistent orders.
We do allow members to rate every item in their boxes! You should receive an email once your order is delivered to rate each item and the box as a whole. Your stylist uses this information to send other items in future boxes so we can make sure to knock it out of the park!
I'm giving you guys just one last chance. If you send me any...sweaters or long sleeve undershirts. I'm done. Do you realize I have three sweaters or long sleeve undershirts that I can't return. That's $300 wasted.
We appreciate you giving us another chance and completely understand your frustration. Our goal is to send you items that fit your style and needs. We’ve noted your preference to avoid sweaters and long-sleeve undershirts, and we’ll make sure your next box reflects that. If you ever have specific requests, feel free to reach out—we’re happy to work with you to ensure you love what you receive!
The stylist is very adaptable and is good at adjusting to my preferences. I hate shopping for clothes. Stately makes my life so much easier by taking the extra steps out of making my wardrobe.
I wanted to try stately because I struggle with shopping for clothes. I simply don't enjoy it and end up with too many similarly styled or colored items. I need an upgrade to my wardrobe and probably some guidance. Stately has delivered convenience that allows me to avoid going to multiple stores looking for something that fits and that I like. It is easy, convenient, and they are focused on making sure each box meets your needs and expectations.
The communication is horrible. Also I never received a return label after paying for expedited shipping.
I've received three boxes so far. First we needed to adjust but adjustments and subsequent boxes have been perfect. Latest box my wife said it looks put together and hot. Keep them coming. Thank you
Boxes have been pretty good. Exchanged one item due to sizing.
I had multiple returns each were all different sizes. One brand XXL is a different fit than another brand XXL and when I am asking for a replacement, but I end up finding is the replacement is a completely different brand that doesn't even fit properly. Also, the value of the items are not necessarily great meaning I have been finding the quality of the items subpar and a lot cheaper online buying full retail. I wish you were better. I wish I would've had received a watch with one of the subscription boxes and a few accessories, but none of those had ever came.
From the business
Welcome to Stately, the premier destination for men who want to look dapper without breaking the bank or losing precious hours (or hair) attempting to shop for themselves online or at the mall. At Stately Men, we believe that true elegance lies in the art of effortless style. Our stylist-curated apparel service brings you premium brands that you know and trust, significant savings (over 50% off MSRP), timeless fashion, and will help you elevate your wardrobe so that you can look and feel your best no matter what you are doing.
Our mission? Simple. To transform ordinary gentlemen into extraordinary, Stately studs, all while keeping their wallets intact and their sanity preserved. We understand that time is precious, so we've crafted a solution that would make even the busiest of bees smile.
Picture this: your very own personal stylist who will put together complete outfits for you from head to toe. Outfits so on point that even Brad Pitt would envy you, all while saving you more time than it takes for your avocado toast to get cold. We've scoured the lands far and wide to curate a collection of top-notch brands and styles handpicked by our team of expert stylists.
Did we mention that we've also mastered the art of stretching those hard-earned pennies? Our deals are so good, they'd make a coupon collector weep tears of joy. From suave apparel to must-have accessories, our assortments are priced to make you do a double take. The best part about Stately? You pay one low price for the entire box — no shipping/styling fees or retail markups. Our Members on average save over 50% off on each stylist-curated box!
So gentlemen, bid farewell to the days of wandering aimlessly through overcrowded stores, endless pages of online search results, and trying to decipher whether you are getting the best price. Stately is your secret weapon in the pursuit of suave handsomeness. Join us on this journey, where style is a breeze, and looking dapper is as easy as a wink and a nod. So grab your favorite beverage, kick back, and let the good looks come to you. Your newfound confidence and dashing style await you at www.statelymen.com.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
That’s fantastic to hear! We love that you're enjoying your selections and finding great value in our service. We appreciate your support and look forward to curating more for you!