Stately Reviews Summary
Stately has a rating of 3.5 stars from 664 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Stately most frequently mention customer service, next box and high quality. Stately ranks 22nd among Men's Clothing sites.
Thus far I have been very pleased with the style of clothing selected. I have only had one situation where the style was not something I would purchase. Sometimes, the fit in pants may not always work, but I am leaning towards going up in size as a solution.
The quality and creativity of Stately products is a strong suit. I am trying different styles to get me out of my traditional wardrobe and it has awakened me to continue this experiment.
As a Presidential member I did expect better attention to detail. During my initial interview my sizes and preferences were noted. I'm 6'2" (taller than average). I gave neck and arm sizes along with chest and shoe sizes (13w). Not your traditional runway model. I hand no issue with pants sent to me because they are measured in inches. I continue to have issues with shirts as they are sized in generic terms of L, XL, XXL. Most clothiers know that generic sizes are not consistent. I have returned most shirts because one manufacturer's XL wouldn't fit a traditional medium. What I'm suggesting here is that an extra step to be taken to ensure the numeric measurements of a clothing product instead of an often inconsistent generic letter size. This would reduce costly returns and reduce customer satisfaction.
We appreciate the suggestion Gary and will be sure to relay this to our buying and merchandising teams. Our member services team would love to hear from you and they will be reaching out within the next 24 hours for more feedback! We are happy you are still a member with us so we can do what we can to make this an amazing experience for you!
Every package I get has been delayed no communication just poor customer service for amount of money I am paying.
We are so sorry you had a less than stellar experience. Our member services team would love to help, they will be reaching out to you within the next 24 hours to dig deeper into this.
I primarily started for more work attire, I have gotten great cloths but diffidently more on the casual side than business.
We are so happy you are enjoying the clothes we are sending in your boxes. If you would like more business attire feel free to reach out to our member services team to adjust your style profile or you can do this on your Stately Dashboard! Thanks for being a Stately member!
With my last delivery I could have done without the cap and the button came off the stripped shorts the first wear
We are happy to exchange the items you were not a fan of so we can send you items you will actually wear. We do recommend reaching out to our member services team so we can add more feedback to your style profile. Our member services will be reaching out within the next 24 hours so we can assist with your exchange!
I contemplated for weeks if I should sign up. And then I went shopping and was quickly reminded how much I hate shopping.
I love getting the box every month as the clothes look great and make me feel great!
I know nothing about fashion and yet I am now fashionable! Thanks Stately!
Look good feel good always with Stately! Thanks for being an amazing member and we will be sure to share this feedback with your stylist so we can keep sending you awesome boxes.
Last 2 packages I have received clothes with flowers stamped, can you please have more variety on the clothes you send me.
Thanks
We are so sorry about this and we would love to look into this for you so we can make this right. We do have an exchange process you can take advantage of. Our member services team will be reaching out to you within the next 24 hours to help.
I have enjoyed to date all the items that my fashion focal has been sending me. They all fit and while they are things I would not normally select myself they all look great on me. I have enjoyed branching out with these new looks and am getting a ton of compliments.
We are happy that you are loving the items you are receiving! We will be sure to let your stylist know and we are so happy to have you as a member with us!
The box was generally pretty good. There were a few things that were out of my comfort zone but I started this subscription to expand my wardrobe beyond its previously boring state.
We are so happy you loved your boxes and we hope to keep sending you more amazing items. We appreciate your feedback and we will be sure to share this with our team in the hopes of implementing some of these things. If you would like to share more feedback with us be sure to reach out to our member services team at concierge@statelymen.com!
I just received my third month subscription box, and I could not be any happier. My closet is being updated and I feel more comfortable and look great in the pieces I've been sent!
Thanks for the love Jerry! We will be sure to share this with your stylist and our entire Stately team. Thanks for being a Stately member!
Very personable team at Stately. They have sent me the clothing that I was hoping for to get the look that I was hoping for. Any items that I wanted to trade were traded quickly and the staff have always been pleasant to deal with
We are happy to hear you are enjoying our service from start to finish! We did update our exchange process so we are so happy you are loving that as well. We will be sure to pass this along to your stylist and our Stately team!
My orders that I receive from my personal shopper are outstanding and I like looking good
We are so happy you love our service Arnold! Thanks for being an amazing member with us here at Stately.
I wish I could or have an option to pick the items
Have had nothing but great experiences shopping with Staley.
DO NOT USE THIS SERVICE UNLESS YOU WANT TO OVERPAY FOR ITEMS YOU DON'T LIKE AND CAN NOT RETURN.
I used Stately for 6 months and every month I was very disappointed. If you are in your 20s and clueless about men's clothing and don't care what you get or how much you pay, this could work for you. I invested considerable time providing detailed style information to their "concierge" only to have it be ignored. They will send you whatever they find on the "sold-out" discount racks. I have returned over $800 (their prices) in unwearable items and to date (it's been 4 months), I have received $120 worth of items back. I suggest you look at other services.
Stately has truly elevated its game with the "Presidential" service plan. My 1-on-1 consultation with a designer ensured a curated box that mostly matched my style to perfection. While one item didn't quite fit, the return process and the insightful call with the design consultant were seamless and impressive. This level of customer service is a testament to why I'm delighted to be a returning member. Highly recommended!
Some of the winter jackets were nice, but no matter how many times I gave them feedback that Im a jeans & t shirt kind of guy, I kept getting flowers prints, and funky colors...
I am definitely happy with the additional boxes I have received from Stately. You dont force the issue. You allow me to pause the box or even put a date I want it six months from now? The flexibility is unique for internet purchases. Being able to adjust my needs within the personal profile style and have your professionals keeping me filling confident when I speak in front of crowds has taken just another decision of my plate. You guys are perfect. My wife loved the whole box full of clothes.
We are so happy to hear you loved the items you received and you felt confident with the clothing we sent you! Thanks for being an awesome member Steve.
First shipment was mediocre and the last was much worse than garbage. No customer service. There is no attempt to listen much less to rectify to any degree. He was happy to simply remove me, cancel account and even ask if I wish to stop receiving correspondence. NO refunds. Not properly fitting. It really is not worth it. No notifications of shipment being sent to be able to adjust. In any event I would not wear any of the 400.00 package LITERALLY! Not the socks, the shoes, the shirts completely terrible. The fabric on shorts are so thin. The shirt is literally a t-shirt and I received two of those ñ, a black and a blue! Could have picked up at swap meet for 3.00 each. Two dress shirts don't fit. The cotton pants I received are way longer on length and are no where near Bananna republic or any other brand that I'm aware it. I might try the socks for something not sure what
-Great customer service
-Quick deliveries
-Great variety
-Most style selections are done correctly on the first try
Thanks for the love Andrew! We are so happy you had a stellar experience with us from start to finish. Can't wait to keep sending you some amazing boxes.
From the business
Welcome to Stately, the premier destination for men who want to look dapper without breaking the bank or losing precious hours (or hair) attempting to shop for themselves online or at the mall. At Stately Men, we believe that true elegance lies in the art of effortless style. Our stylist-curated apparel service brings you premium brands that you know and trust, significant savings (over 50% off MSRP), timeless fashion, and will help you elevate your wardrobe so that you can look and feel your best no matter what you are doing.
Our mission? Simple. To transform ordinary gentlemen into extraordinary, Stately studs, all while keeping their wallets intact and their sanity preserved. We understand that time is precious, so we've crafted a solution that would make even the busiest of bees smile.
Picture this: your very own personal stylist who will put together complete outfits for you from head to toe. Outfits so on point that even Brad Pitt would envy you, all while saving you more time than it takes for your avocado toast to get cold. We've scoured the lands far and wide to curate a collection of top-notch brands and styles handpicked by our team of expert stylists.
Did we mention that we've also mastered the art of stretching those hard-earned pennies? Our deals are so good, they'd make a coupon collector weep tears of joy. From suave apparel to must-have accessories, our assortments are priced to make you do a double take. The best part about Stately? You pay one low price for the entire box — no shipping/styling fees or retail markups. Our Members on average save over 50% off on each stylist-curated box!
So gentlemen, bid farewell to the days of wandering aimlessly through overcrowded stores, endless pages of online search results, and trying to decipher whether you are getting the best price. Stately is your secret weapon in the pursuit of suave handsomeness. Join us on this journey, where style is a breeze, and looking dapper is as easy as a wink and a nod. So grab your favorite beverage, kick back, and let the good looks come to you. Your newfound confidence and dashing style await you at www.statelymen.com.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We love hearing this from our members Shawn! We always want to make sure our members are satisfied with their box and we will do just that to make it right. If you love pictures you see online be sure to screenshot those and add them to your style profile so your stylist can see what you are loving to try to send you something similar!