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SmartFares Reviews Summary
SmartFares presents a mixed reputation among its customers. On the positive side, many users appreciate the affordability and efficiency of the booking process, noting that customer service representatives can be helpful and responsive when issues arise. However, significant concerns persist regarding discrepancies between quoted prices and final charges, as well as frustrating experiences with customer service, particularly related to refunds and booking confirmations. Overall, while some customers report satisfactory experiences, a notable number express dissatisfaction with pricing transparency and support, indicating room for improvement in communication and service consistency.
This summary is generated by AI, based on text from customer reviews
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Very well I am leaving my whole family when I get on that plane.
My flight got cancelled and they had the nerve of telling me that I was mistaken, that the flight was happening. They just want to steal the refund for themselves. Buy at your own risk.
I was surprised, they cancelled my booking. I paid 300$ to book a flight a month in advance. The day before the flight, I couldn't even find my booking. I called them they said it got cancelled and offered to charge me much more for a different flight. I wish they had sent me an email.
Very fast, intuitive and simple experience. Good information about all the options.
First time booking a flight and was the easiest process
Overall it was good. I Gad no problem completing the information required etc etc etc
Muy bien por ahora todo ok. No he tenido problemas.
Muy bien por ahora todo ok. No he tenido problemas.
Muy bien por ahora todo ok. No he tenido problemas.
Was really easy to book my flight! Tx... I definitely recommend it
Honestly it was a good experience and cheapest way to book
The bank deducted more than what in your website
So it's not useful
Good overall experience. Could not select the seat
First, price was showing in dirhams 7600. 27 aed (2110 usd) and when deduction price deducted 8000. 27 which there is 400 aed more so as long ur deduction with usd don't write fake aed amount, my son has letter wrong in last name they told me to pay 384$ to change although ticket for baby is 160$ and after debate changed free same like Qatar airways itself
Best flight price possible so easy and just do thankful I found this website
Nice experience, good, good, good, good, good, good, good.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members