Overview
SKYLUX Travel has a rating of 4.8 stars from 2,595 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 2nd among Travel Agency sites.
Nate was very patient and gave me options that worked best for me.
Very kind and supportive very appreciative of what we need
Dear Luz, We appreciate your kind words regarding the service provided by our agent. Thank you for choosing us for your travel needs, and we look forward to the opportunity to serve you again.
I had a good experience and options. The staff were courteous and helpful.
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.
I was given a number of travel alternatives and the process was smooth
Dallas very through and efficient and tickets issued in less than 24 hours
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
Comprehensive and good value very responsive to my request and gave great advice
On behalf of all of us I would like to thank you for sharing this great review about our company! We are thrilled that you enjoyed your experience.
This is a great service and makes flying business and first class affordable
Dear TAMURA W., Thank you for your kind words! We are thrilled to hear that you had a great experience with us.
Have been with Simon for many years.
Always response quickly with great service
Dear Joe,
It's so fantastic that our agent has made such a difference and made your travel better.
Thanks again for choosing our company, and we can't wait to see you again!
The agent Clyde,was very polite and did excellent job,thank you.
Thank you for sharing your satisfaction towards our agent. He is looking forward to assist you when you will require his help.
Mira was very helpful, detail oriented and thorough and upfront about all costs
We are so proud of our agents seeing such an amazing review! Thanks for your time and consideration in recommending one of our best agents to other customers!
Everything I expected the rest is just to reach the 50 character requirement
We're really grateful and appreciate you taking the time to share your rating with us.
Forbes helped evaluate and choose flights to Italy
Thank you for your feedback! We're thrilled to hear that you had a superb experience with Forbes. It's wonderful to know that Forbes was able to assist you in evaluating and choosing flights to Italy.
The agent was very helpful and informative. Responded very quickly
Dear Rupa, We appreciate your feedback and are thrilled to hear about the positive experience you had with our team member. Thank you for choosing us, and we look forward to serving you again.
Worked before with Aaron and he is always very efficient and helpful. Thank you very much.
Thank you for your feedback! We're delighted to hear that you had an excellent experience working with Aaron. We appreciate your kind words and look forward to assisting you again in the future!
Florian was patient with us and did a great job putting together our itinerary
We take immense pride in our agents and are truly delighted to receive such a exceptional review. Your time and thoughtful recommendation of one of our finest agents to other customers is greatly appreciated!
I didn't think they would beat the price I already had, but I literally save thousands of dollars!
Dear JULIUS S.,Thank you for your kind words! We are thrilled to hear that you had a great experience with us.
The agent Jackson that worked with me made sure that all went well with my booking! Good Job!
We are so proud of our agents seeing such an amazing review! Thank you for having time to recommend one of our best agents to other customers!
I have not received my ticket's. I've been told I should have them two days ago. I have no tickets
Thank you for choosing Skylux Travel for your recent purchase. We sincerely apologize for any inconvenience you may have experienced. To address and resolve the issue efficiently, we kindly request that you contact our dedicated customer support team at Feedback@skyluxtravel.com. Your satisfaction is of utmost importance to us, and we are committed to ensuring a prompt and satisfactory resolution. Thank you for your understanding and cooperation.
Austin was tremendously responsive and secured a great Europe business class fare for me.
Thank you for the wonderful review! Our agents always try their best.
My travel agent Winsor was fantastic! I highly reccomend him if you are booking travel.
Dear Christine, Thank you for sharing your positive feedback about our agent. We are very pleased to hear that you are satisfied with the service provided.
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 for the Best Luxury Airline Ticket Agency in the USA and the World Travel Awards 2024 as North America’s Leading Travel Agency. These awards confirm that with SkyLux Travel, you can trust you're working with a legitimate, reliable agency that prioritizes your travel experience and ensures you won’t get scammed.
Beyond discounted flights, SkyLux Travel offers a full suite of concierge services, including private chauffeurs, airport transfers, car rentals, and the ability to book luxury hotels and villas. By leveraging our wholesale contracts, we ensure our clients save both time and money while experiencing the height of convenience and comfort.
We value the reviews our customers leave about SkyLux Travel, as they help us improve our service. Our customers consistently share positive feedback about our competitive pricing, exceptional service, and reliability. If you’re still wondering whether SkyLux Travel is a scam, check out reviews from verified customers at reviews.skyluxtravel.com for genuine feedback on our services.
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- Wilmington, DE, United States
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Business History
2015 - 2016: earned BBB accreditation with an A+ rating, became an ARC-accredited, and grew to 100 agents, doubling the client base to 64,870 by 2016.
2017 - 2019: grew client base to over 186,000 and became a member of ASTA.
2020 - 2021: adapted to the pandemic by focusing on customer service, growing the team to 140 agents, and serving 166,279 clients.
2022 - 2023: served over 535,000 clients, expanded the team to 400 agents, and received multiple industry awards, including Best Luxury Airline Ticket Agency in the USA and North America's Leading Travel Agency in 2023.
As of Today: served 1.9 million+ customers, with 500+ agents and partnerships with 70+ airlines, continuing to offer accessible luxury travel.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear JACK D., Thank you for your kind words! We are thrilled to hear that you had a great experience with us.