Overview
SKYLUX Travel has a rating of 4.8 stars from 2,597 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 2nd among Travel Agency sites.
Easy to work with. Gave them my itinerary and they gave me several options.
So far so good. Flight is in March 2024, a lot can before then
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Always been a good one
Like my helper; Parker, he is always to help
Thanks a lot for a perfect review of our services and cooperation with us! Our agents work really hard to satisfy the customer and as we can see, Parker did a great job!
Mr. Norman offered good advice, service, helpful, efficient always.
Dear Customer, Thank you for sharing your positive feedback about our agent. We are delighted to hear about your satisfaction with the service provided.
Answered all my questions got me flights that worked for us.
On behalf of all of us I would like to thank you for sharing this great review about our company! We are thrilled that you enjoyed your experience.
Agent was professional and helpful. Advice he gave was good
Dear Mike, Dear Customer, Thank you for sharing your exceptional experience with us! We're thrilled to hear about your satisfaction.
Ore the Agent is always exceptional and swift at delivery 💯
Dear Customer, Thank you for taking the time to share your positive experience with us. Your feedback is valuable to us, and we look forward to assisting you with any future travel plans.
Hand held through entire process. Price was reasonable.
On behalf of all of us I would like to thank you for sharing this great review about our company! We are thrilled that you enjoyed your experience.
Mr Liam explained every thing in detail. He also presented different options. He was very curtious.
We are glad that our Liam agent was able to meet your expectations. Thank you so much for your positive feedback!
Excellent service, very pleasant agent, gave numerous options. Readily available.
We're pleased to hear you found our service good and our agent excellent. We're always here to provide numerous options and assistance whenever you need it. I
Agent responds well, very professional, highly recommended
Do your homework and start early for the best deals.
Thank you so much for taking the time to leave us feedback!
Wilfred was very easy to work and very helpful during the whole process.
Thank you for sharing your positive feedback about Wilfred! We're thrilled to hear that he made your experience easy and provided helpful assistance throughout the entire process. Providing excellent service to our customers is our top priority, and we're glad Wilfred could meet your expectations.
Amir was prompt in his research of my requests. Very professional & helpful.
Thank you for the great review! Safe travels.
Your representative went above expectation to make the sale patiently
Amazing review of our services! Thank you very much for taking your time to leave us a 5 star rating review! We appreciate your cooperation with us a lot!
Alonso has been very receptive to our requests and has found great deal for us in our travel plans
We are so proud of our agents seeing such an amazing review! Thanks for your time and consideration in recommending one of our best agents to other customers!
Very easy to make a reservation my agent was helpful and accommodating.
Thank you for your feedback! We're glad to hear you found the reservation process easy and that your agent was helpful and accommodating.
Axel was awesome and handled all my questions and concerns
Dear John, Thank you for sharing your positive feedback about our agent. We are delighted to hear about your satisfaction with the service provided.
The agent did listen to me carefully friendly. And select the right freight for me
Dear Linda, Thank you for sharing your positive feedback about our agent. We are very pleased to hear that you are satisfied with the service provided.
Grant found us great flights at a reasonable cost.
We are so proud of our agents seeing such an amazing review! Thanks for your time and consideration in recommending one of our best agents to other customers!
Mostly good - was a bit upset when the price of the ticket changed!
Many thanks for 5-star rating.We will take everything into consideration to improve our offering!
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 for the Best Luxury Airline Ticket Agency in the USA and the World Travel Awards 2024 as North America’s Leading Travel Agency. These awards confirm that with SkyLux Travel, you can trust you're working with a legitimate, reliable agency that prioritizes your travel experience and ensures you won’t get scammed.
Beyond discounted flights, SkyLux Travel offers a full suite of concierge services, including private chauffeurs, airport transfers, car rentals, and the ability to book luxury hotels and villas. By leveraging our wholesale contracts, we ensure our clients save both time and money while experiencing the height of convenience and comfort.
We value the reviews our customers leave about SkyLux Travel, as they help us improve our service. Our customers consistently share positive feedback about our competitive pricing, exceptional service, and reliability. If you’re still wondering whether SkyLux Travel is a scam, check out reviews from verified customers at reviews.skyluxtravel.com for genuine feedback on our services.
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- Wilmington, DE, United States
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Business History
2015 - 2016: earned BBB accreditation with an A+ rating, became an ARC-accredited, and grew to 100 agents, doubling the client base to 64,870 by 2016.
2017 - 2019: grew client base to over 186,000 and became a member of ASTA.
2020 - 2021: adapted to the pandemic by focusing on customer service, growing the team to 140 agents, and serving 166,279 clients.
2022 - 2023: served over 535,000 clients, expanded the team to 400 agents, and received multiple industry awards, including Best Luxury Airline Ticket Agency in the USA and North America's Leading Travel Agency in 2023.
As of Today: served 1.9 million+ customers, with 500+ agents and partnerships with 70+ airlines, continuing to offer accessible luxury travel.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your excellent feedback!