Overview
SKYLUX Travel has a rating of 4.8 stars from 2,595 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 2nd among Travel Agency sites.
Parker made it easy. Walked me through the steps to get the reservation made.
Great customer service. Address questions in a timely and professional manner.
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
Florian was my agent and came across as very diligent and professional.
Thank you for your feedback! We're glad to hear that Florian provided diligent and professional service. We appreciate your positive review and are here to assist you in the future.
Maverick was very patient and great to work with, also helped 3 more of my clients!
Thank you for the great review! Safe travels.
Worked with Otto and purchased two business class tickets.
We put in the work to keep you and all of our clients happy. We hope to see you again!
EXCELLENT WORK. I WILL USE YOU AGAIN AND AGAIN. I AM VERY HAPPY WITH YOUR HARD WORK TO GET ME THE BEST DEAL. THANK YOU.
Summer was very friendly and helpful. She responded promptly to all of my questions.
We are glad Summer has helped you with your trip and the services provided are appreciated.
Once again, Alexander J gave us a great service that met all our needs.
We are so proud of our agents seeing such an amazing review! Thanks for your time and consideration in recommending one of our best agents to other customers!
Great service and follow up after to make sure we were satisfied
We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone.
He was the only ray of hope on a day of disappointment.
We're really grateful and appreciate you taking the time to share your rating with us!
Saved $800 using sky lux over direct booking with airline
Your satisfaction is our goal and we are so happy we've been able to achieve it! Thank you very much for cooperation with us!
Thank you for your kind words! We're thrilled to hear you had an awesome experience with us.
The experience was great, due to the professionalism of my travel agent.
It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us!
Very knowledgeable with Mr. Samson, and all went well
Thank you very much for sharing your positive impression on our services! We appreciate it a lot!
Tabitha was amazing! She delivered, I was very surprised that she got us the savings. Well done!
Indeed, Tabitha is amazing! Thank you very much for sharing your great experience with us!
Good! Charles was a good agent and helped me find the best trip at a god price.
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.
Jane was very helpful and found me what I was looking for.
Dear HENRY M., We're delighted we could help, and we appreciate your nice words! If you have any more queries, kindly return!
Rachel was very helpful
She answered all my questions and gave me all information that was needed
We are so proud of our agents seeing such an amazing review! Thanks for your time and consideration in recommending one of our best agents to other customers!
Professional and efficient.
Worked on several options for best travel for me.
Thank you for the 5-star review! We value your feedback and can’t wait to serve you again.
Mario explained everything to me. I have no international experience and he was very thorough.
We take immense pride in our agents and are truly delighted to receive such a exceptional review. Your time and thoughtful recommendation of one of our finest agents to other customers is greatly appreciated!
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 for the Best Luxury Airline Ticket Agency in the USA and the World Travel Awards 2024 as North America’s Leading Travel Agency. These awards confirm that with SkyLux Travel, you can trust you're working with a legitimate, reliable agency that prioritizes your travel experience and ensures you won’t get scammed.
Beyond discounted flights, SkyLux Travel offers a full suite of concierge services, including private chauffeurs, airport transfers, car rentals, and the ability to book luxury hotels and villas. By leveraging our wholesale contracts, we ensure our clients save both time and money while experiencing the height of convenience and comfort.
We value the reviews our customers leave about SkyLux Travel, as they help us improve our service. Our customers consistently share positive feedback about our competitive pricing, exceptional service, and reliability. If you’re still wondering whether SkyLux Travel is a scam, check out reviews from verified customers at reviews.skyluxtravel.com for genuine feedback on our services.
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- Wilmington, DE, United States
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Business History
2015 - 2016: earned BBB accreditation with an A+ rating, became an ARC-accredited, and grew to 100 agents, doubling the client base to 64,870 by 2016.
2017 - 2019: grew client base to over 186,000 and became a member of ASTA.
2020 - 2021: adapted to the pandemic by focusing on customer service, growing the team to 140 agents, and serving 166,279 clients.
2022 - 2023: served over 535,000 clients, expanded the team to 400 agents, and received multiple industry awards, including Best Luxury Airline Ticket Agency in the USA and North America's Leading Travel Agency in 2023.
As of Today: served 1.9 million+ customers, with 500+ agents and partnerships with 70+ airlines, continuing to offer accessible luxury travel.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear John, Thank you for taking the time to share your experience with us. Your feedback is valuable, and we appreciate your trust in our service. We look forward to serving you again in the future.