Overview
SKYLUX Travel has a rating of 4.8 stars from 2,595 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 2nd among Travel Agency sites.
Excellent experience with very tough details to work with from my side.
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
Sunshine was super efficient and patient. It was great working with her.
Thanks for sharing your satisfaction towards our agent. He is looking forward to assist you when you will require his help.
Very satisfying very good service I will recommend to family and friends
Thanks so much for sharing your experience with us. We hope to see you again soon.
Wonderful ex experience with Jasper. He was very helpful and taking me through the documents
Dear Noshir, We appreciate your kind words regarding the service provided by our agent. Thank you for choosing us for your travel needs, and we look forward to the opportunity to serve you again.
Airline tickets were available and less expensive than otherwise. Sullivan was helpful.
Thank you for your feedback! We're delighted to hear that you found our airline tickets available and less expensive for your Italy trip. We're glad Sullivan was able to assist you effectively. We appreciate your continued trust in us and look forward to serving you again in the future.
On time calls, much arranging done very well, was truthful and efficient,
Thank you for the great review! Safe travels.
Fergus was awesome to work with - always available and easy to communicate with.
We are glad Fergus has helped you with your trip and the services provided are appreciated.
Noah was outstanding. He was also very responsive to my needs.
Chandrashekhar K., Thank you for your feedback! We're thrilled to hear that you found good value and great customer service, with Noah being outstanding and responsive. We appreciate your kind words!
Excellent price on airfare from Detroit to London.
Thanks a lot for a wonderful review! Looking forward to assisting you once again!
He was very patient and very helpful. Never lost his patience
We are so glad to hear about your satisfaction with our agent's assistance! Thank you very much for booking with us!
Have used Rudolph before and he has saved me money each time.
Thank you for your loyalty and feedback about Rudolph! We're pleased to hear he has consistently saved you money. If you ever need assistance in the future, don't hesitate to reach out to us. We appreciate your continued trust in our services. Safe travels!
Nikita was direct, got right on our request and closed things up quickly for us.
It's great to hear that Nikita provided efficient and focused service, addressing your request promptly and ensuring a swift resolution for you. We appreciate your feedback, and we will make sure to pass along your kind words to Nikita.
Everything about this service is excellent. I highly recommend this company.
On behalf of all of us I would like to thank you for sharing this great review about our company! We are thrilled that you enjoyed your experience.
Orlando and Victoria were very pleasant accommodating and efficient. Orlando is a good listener.
Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.
Smooth and pleasant experience. Quentin was very patient and engaged.
We are so proud of our agents seeing such an amazing review! Thanks for your time and consideration in recommending one of our best agents to other customers!
Scott did a wonderful job. Found me a great ticket at great price. Very satisfied.
Thank you for the excellent review! Safe travels.
Jay was very helpful and knowledgeable made my experience very pleasant
We are so proud of our agents seeing such an amazing review! Thanks for your time and consideration in recommending one of our best agents to other customers!
They were responsive to our needs they were helpful and I was able to call them by the phone
Dear Lauren, Thank you for your kind words! We are thrilled to hear that you had a great experience with us.
Great communication... Strong followup.telephone assist was friendly and accurate. Great job.
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 for the Best Luxury Airline Ticket Agency in the USA and the World Travel Awards 2024 as North America’s Leading Travel Agency. These awards confirm that with SkyLux Travel, you can trust you're working with a legitimate, reliable agency that prioritizes your travel experience and ensures you won’t get scammed.
Beyond discounted flights, SkyLux Travel offers a full suite of concierge services, including private chauffeurs, airport transfers, car rentals, and the ability to book luxury hotels and villas. By leveraging our wholesale contracts, we ensure our clients save both time and money while experiencing the height of convenience and comfort.
We value the reviews our customers leave about SkyLux Travel, as they help us improve our service. Our customers consistently share positive feedback about our competitive pricing, exceptional service, and reliability. If you’re still wondering whether SkyLux Travel is a scam, check out reviews from verified customers at reviews.skyluxtravel.com for genuine feedback on our services.
- Visit Website
- Wilmington, DE, United States
- Edit business info
Business History
2015 - 2016: earned BBB accreditation with an A+ rating, became an ARC-accredited, and grew to 100 agents, doubling the client base to 64,870 by 2016.
2017 - 2019: grew client base to over 186,000 and became a member of ASTA.
2020 - 2021: adapted to the pandemic by focusing on customer service, growing the team to 140 agents, and serving 166,279 clients.
2022 - 2023: served over 535,000 clients, expanded the team to 400 agents, and received multiple industry awards, including Best Luxury Airline Ticket Agency in the USA and North America's Leading Travel Agency in 2023.
As of Today: served 1.9 million+ customers, with 500+ agents and partnerships with 70+ airlines, continuing to offer accessible luxury travel.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Travel Agency Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your positive feedback. We're glad you had a pleasant experience. If you ever need assistance again or have friends looking for travel services, feel free to reach out.