Overview
SKYLUX Travel has a rating of 4.8 stars from 2,592 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SKYLUX Travel most frequently mention business class, customer service and great job. SKYLUX Travel ranks 2nd among Travel Agency sites.
I needed to exchange my airline tickets & Frank was able to exchange them easily.
Rob was a great help. Did the booking in a few minutes and was knowledgeable.
We are more than pleased to know that you had an enjoyable experience with us. Thank you so much for your positive feedback.
I worked w Troy a couple and he was always professional and knowledgeable. And efficient.
Thank you so much for your kind words. We really appreciate you taking time out to share your experience with us, and we look forward to working with you again in the future!
Amazing and accomodating. Responsive to the needs and gave us a great option of prices
Dear Rajiv, We're thrilled to hear that your experience with us was amazing and accommodating! Providing responsive and tailored service to meet your needs is our priority. We're glad you found the range of pricing options beneficial.
Fox is loyal and conscientious. I highly recommend him!
Thank you for the great review! Safe travels.
I got to know my sales agent on personal level. Very friendly and honest.
It's wonderful to hear that you had such a positive experience with our sales agent! Building personal connections and providing honest service are important aspects of our commitment to customer satisfaction. We're glad that our sales agent was able to make your experience friendly and trustworthy.
We feel comfortable working with well trained travel experts. It makes our holiday more relaxed!
We are so glad you've been satisfied with our services! Thank you so very much for being our Customer!
I found SKYLUX on Facebook and Googled the company and found a number to call to inquire about travel and Florian called me back within five minutes. We discussed our plan to go to Ireland and he found us dates to travel to see my daughter and family, and wonderful seats in business class.
Ria was excellent
She took care of my many requests very patiently
We are so proud of our agents seeing such an amazing review! Thanks for your time and consideration in recommending one of our best agents to other customers!
Spike is awesome. Super helpful giving many options.
We are so glad you've been satisfied with the agent's assistance! Thank you very much for purchasing with us!
Drake was very patient with ma and that made this experience much more pleasant.
Thank you for sharing your satisfaction towards our agent. He is looking forward to assist you when you will require his help.
It was very easy to follow the instructions, and Miriam was very helpful
Your agent would be so pleased to hear your words of appreciation! Thank you very much!
Thank you for the wonderful review! We wish you safe travels.
Saved me money by changing our schedule by 1 day..
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
Nolan was professional, knowledgeable and patient. Great service.
Dear Joyce, we appreciate your positive feedback regarding Nolan's service. Your satisfaction is our priority, and we look forward to assisting you with your future travel needs.
Excellent service and very patient. Sorted all details in a great way.
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
August was outstanding. He was very professional and knowledgeable.
CARDIFF B., Thank you for your positive feedback! We're delighted to hear that August provided outstanding and professional service.
Teo was very professional and friendly. Very responsive. Everything was taken care of quickly.
Dear RAJIV M.,Thank you for your kind words. We are grateful for your feedback.
Very satisfied price minded traveler is top priority
Thank you for the great review! Safe travels.
Great communication and personalize my flight for my preferences
Thank you for the great review! We wish you safe travels.
Paul was very helpful in finding us the best days to fly in order to get the best prices possible!
Thanks a lot to Paul! He did a great job as we can see! Many thanks for sharing your positive impression on our services!
At SkyLux Travel, every client enjoys personalized assistance with a dedicated Travel Manager, who understands your unique preferences and creates tailor-made travel solutions. Our one-on-one service approach has helped us achieve a 97% customer satisfaction rate, with numerous customers leaving 5-star reviews.
To ensure seamless journeys, we offer 24/7/365 global support, so you’re never alone, even during unexpected changes. Our free after-hours assistance guarantees you’ll receive immediate expert help whenever you need it.
Our commitment to premium service has earned us several prestigious awards, including the Luxury Lifestyle Awards 2024 for the Best Luxury Airline Ticket Agency in the USA and the World Travel Awards 2024 as North America’s Leading Travel Agency. These awards confirm that with SkyLux Travel, you can trust you're working with a legitimate, reliable agency that prioritizes your travel experience and ensures you won’t get scammed.
Beyond discounted flights, SkyLux Travel offers a full suite of concierge services, including private chauffeurs, airport transfers, car rentals, and the ability to book luxury hotels and villas. By leveraging our wholesale contracts, we ensure our clients save both time and money while experiencing the height of convenience and comfort.
We value the reviews our customers leave about SkyLux Travel, as they help us improve our service. Our customers consistently share positive feedback about our competitive pricing, exceptional service, and reliability. If you’re still wondering whether SkyLux Travel is a scam, check out reviews from verified customers at reviews.skyluxtravel.com for genuine feedback on our services.
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- Wilmington, DE, United States
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Business History
2015 - 2016: earned BBB accreditation with an A+ rating, became an ARC-accredited, and grew to 100 agents, doubling the client base to 64,870 by 2016.
2017 - 2019: grew client base to over 186,000 and became a member of ASTA.
2020 - 2021: adapted to the pandemic by focusing on customer service, growing the team to 140 agents, and serving 166,279 clients.
2022 - 2023: served over 535,000 clients, expanded the team to 400 agents, and received multiple industry awards, including Best Luxury Airline Ticket Agency in the USA and North America's Leading Travel Agency in 2023.
As of Today: served 1.9 million+ customers, with 500+ agents and partnerships with 70+ airlines, continuing to offer accessible luxury travel.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are glad that our agent Frank was able to meet your expectations. Thank you so much for your positive feedback