SelectHomeWarranty Reviews Summary
The overall reputation of Select Home Warranty is predominantly negative, with numerous customers expressing dissatisfaction regarding service delays, claim denials, and poor customer support. Many reviews highlight a troubling pattern of unfulfilled promises, lack of transparency in policy coverage, and difficulty in obtaining reimbursements. Conversely, a few customers noted the affordability of the plans and positive initial interactions with sales representatives. However, these positive experiences are overshadowed by widespread complaints about the company's reliability and perceived deceptive practices, leading to a strong sentiment among consumers to avoid this service.
This summary is generated by AI, based on text from customer reviews
READ THE FINE PRINT. Red Tape and more Red Tape prevents service.
Because of the fine print in Select Home Warranty Contracts they deny your claim more times than they will approve it.
Then if you do pass the firsts hurdle and they allow your claim, it's impossible to find a contractors who will work with Select Home Warranty. Apparently they don't pay the contractor so the contractor assigned doesn't even want to work with Select Home Warranty! Their own contractors refuse to work with them. How are you going to get something fixed if they don't have a valid contractor and you can't find one that will accept SelectHomeWarranty?
I called every contractor in Kona Hi and NONE of them would work with this company!
Beware of this company. This was my first time buying a home warranty. What I was told when first reviewing company is not what was in the fine print. So read the entire policy BEFORE you purchase one. I was told that if a replacement had to be made, that it would have the same features but it may not be the exact model. If it had the same features I was okay with that. However, the real story is they will replace at a low cost builders grade and just give you the money. The money will not come in 30 days as they indicate in writing. On one occasion over 2 months and on another it is over 2 months with constant calling and emails. They always have an excuse. This happened on a microwave and a fan. Even when I have everything in writing. Here is a good one. My Casablanca Fan quit working (a $900 fan with many features). I asked for someone to come to the home at look at it. They told me, in writing, that it is more cost beneficial to just give me the $95 less the deductible. So I am getting $45. The fan os 2 of the 14 features. BEWARE
This is one home warranty you should be warned about. My washing machine went out in Oct of 2014. They did not replace it but offered $125 to settle the claim. After MANY emails, faxes, phone calls and a letter from my attorney, they sent their settlement check on Dec. 20,2014. Believe me this is the short version!
Select home warranty, the company is misleading, dishonest, collect your premium but fail to honor warranty
From the business
FREE quote! Shield your wallet from home repair expenses with a Select Home Warranty protection plan. Home Warranty Awards "2017 Best In Service" winner.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members