SelectBlindsReviews 8,528

I'm sorry that I wrote the below review. I did some further research and found that window dressings in general can be pricey, if not downright extravagant! The blinds that I ordered from SelectBlinds are affordable, by direct comparison! So please forgive the knee-jerk reaction and accept a humble apology.
("Take 55% off everything" Well, when I ordered the blinds that I wanted, the site said $17.55. At checkout the price went to $70.99, then the "discount of 55% which was the price that I looked at a few days ago... I need the blinds so I will buy them. Perhaps this will be the only purchase.)

It was ok. Nothing over the ordinary. Navigation was good. Kind of disappointed though. I got an email for 50% off the same evening after I ordered. Hoping the final product is of good quality.

A little misleading to say shipping is free in my cart and then adding a handling fee as the process continued on. Other than that, the ordering process was very easy to follow. I am hoping the product is exactly what I need.

Not a good experience. We ordered a specific size, it arrived significantly smaller. I emailed for help, they said I had to call.
I waited on hold for 37 minutes before someone answered...

The lady told me that they take my measurement (what i want) and deduct. 125 for the roller and 1.25 for the fabric. Net/net, the product is 1.375 inches smaller than what i asked for.

This is a privacy window in a bathroom, now we have almost a 3/4 inch gap on both sides of the covering... which means there is no privacy.

They wont refund, they said I could pay to make it again... but still, it would be 1.375 inches smaller than i want. Its bizarre.

Ive ordered blinds for years for different homes, this is the first time they arbitrarily take off 1.375 inches. Usually its. 25... but 1.375 is really bad.

I ordered four shades, two of one size and the other two a different size. I followed the measuring instructions on SelectBlinds website. They were outside mount and it stated to add 4 inches to width and length. I was hesitant but assumed as a blind company they knew better than me about their blind measurements. Of course upon receiving them, I should not have added those extra 4 inches. I read their exchange policy and it sounded as if they understood problems that can occur from ordering blinds online so again I assumed I could exchange for the correct widths. I'm very wrong. They only do ONE blind from the order and the customer service representative implied it was my fault for following their measurement guide. My CV order was almost $400. Very disappointed with Select blinds

Director contacted me finally, they offered a valid settlement, fully satisfied with the outcome. Thanks!

Track width is correct. I ordered a 10 panel split stack. That means 5 panels on side, so a 5 slot track is needed. My order came with a 6 slot track. That adds nearly. 75 inches to the depth of the panels.

The description does not specify width of panels. I was told to divide the width of the track (149 inches) by the number of panels (10) then add 1 - 1.5 inches. So 149/10 =@ 15". 15 + 1.5 = 16.5. The panels are actually 18 inches wide. This means that the panels will cover part of the window on each side, and the panel overlap is excessive and unattractive. Other sellers are clear about having standard panel sizes. SelectBlinds makes it seem that they offer custom panel sizes. They do not.

The product description is insufficient. The information that I received when I called customer service for more details was incorrect. The CSRs do not seem to be familiar with the panel track product.

If I had been given accurate information about the track size (not custom, obviously) and the panel width (not custom either) I would not have ordered this product.

And customer service has not responded to my questions or concerns.

Image 1 is the track configuration I expected, with desired measurements A & B marked. Image # 2 is the 6 slot track I received with only 5 slots used for panels.

I've purchased and installed custom cellular blinds in each of the three homes I've owned. I bought my first set from a Blindster.com. Great price, average to good quality and attractiveness, and easy install. Second home's blinds I bought from Blinds.com. Good price, great quality and attractiveness, and easy install.

Unfortunately, Blinds.com I bought from didn't have the color I needed for our paint in this house, so I bought these shades for a whoppin' $275 each!, expecting top quality, great attractiveness, and an easy install like their top competitors. The fabric quality is on par with the last blinds I bought and the foil interior lining was a nice surprise, but the mismatched plastic color with the fabric color looks tacky. They should have stuck with white plastic.

The mounting brackets do not snap in like the "how to install" video on their website shows for this product. It's very difficult to tell when they engage and most they time they don't without adjustment. It is very poor installation hardware design that doesn't work without making manual adjustments with a pair of pliers. It took me waaaay too much of my evening to figure it out. Later, I checked YouTube and found a guy that figured it out and has over 85,000 views from frustrated SelectBlinds customers with the same problem due to trashy design work.

Very neglectful to have such a blaring flaw in their installation design. ***SelectBlinds emailed me requesting a review and then blocked this review from posting on their website (I did omit the names of the competitors and still blocked it).

If you feel like being lied too and wanting a horrible experience all the way around this company is for you! After at least 20 calls they agreed to make 7 new blinds, which I never received! Contacted them they said order was canceled and couldn't give reason for lack of notes! Contacted BBB and the company lied to them and said they send blinds and I was unhappy with replacements. This company is the most unorganized joke! Buyer beware!

When I didn't receive my order after several weeks, I called and they didn't have it! I resubmitted the order and without my asking, customer service wrote me and asked how they could help. They wanted to be sure I was satisfied. Not many companies care today! If the product is as good as customer service, I'm sure I'll be orderiing again!

I place my order for my blinds on 8/9/22 a estimated delivery on 8/29/22. Today is 9/2/22 and no blinds so I decide to call them to see what's going on. They were rude on the phone and they told me my blinds will be shipped on 9/30/22. I told him that was unacceptable and with a rude tone she says what do you want me to do. I said I wanted a refund and they said they can't guarantee a refund. I'm just saying if your slogan is 100% customer satisfaction, then you need to get better people on the phone and stop lying about shipping dates and guaranteed a refund. I don't want a refund and I didn't want to write a bad review but if you don't care about your customers I want to let everybody know.

Shopping was fun and easy... waiting for the shades to arrive... looking fwd to the delivery in a week or so.

My experience was nothing positive. I was a first-time customer and while ordering my blinds I reached out to customer service to walk me through the process. I ended up getting the wrong order and when I reached out to them again I was basically told "too bad". There was nothing they could do. I will not recommend this company to anyone, and from now on I will make sure that I order blinds for my home from a local retailer.

Sadly I thought this was a quality company but it is not. I had a hefty order for blinds for my new home and it didn't go well. The blinds don't operate smoothly, but the big issue is the didn't miter 4 out of the six blinds and it cost me extra for my handyman to fix it. They offered a Paul try $50 and haughtily proceeded to tell me I vouddd my warranty! Told me to read the fine print, how rude! I had to make a quick decision on installing the blinds, otherwise I would've paid for a double trip charge so I fixed what they did wrong. How can fixing a valance 45 degree cut alter the operation of a blind? Shame on them, don't waste your money, they are not an honorable company and the products are pretty poor too.

Ryan was very kind and helpful with my order. He honored a promotion code and gave me a great price on the blinds. He also explained the warranty. I really appreciate his help.

As a returning customer, I not only love the products, but I love the fact that Select blinds really does care about their customers. They not only listen to the customer feedback, but they take action on it to make sure the customer's experience is top notch.

I was worried about buying custom blinds, so I ordered the samples. The samples were okay quality so I followed their measurement instructions and called a service agent before ordering. The order took 3 weeks to arrive and half of the order arrived out of specifications. The quality was not anywhere near the sample quality. They were also too large for the window. Their "worry-free" return policy is a lie. When I tried to reorder the ones that were out of spec, they sent me an invoice with an extra $50 charge to remake the blinds that they said were incorrectly sized. This company is a scam and they were prepared to deny our request for a refund at ever turn. Customer service was extremely rude or unresponsive. Now I'm stuck with hundreds of dollars of blinds that don't fit. Their only resolution is to pay for more of their blinds. Do not buy from this company!