SelectBlinds has a rating of 4.4 stars from 7,926 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SelectBlinds most frequently mention customer service, good quality and easy installation. SelectBlinds ranks 1st among Blinds sites.
This is my second time buying these blinds because they're … amazing. The ability to allow light into your home AND grant privacy makes a world of difference. I love the top/down to add just the right amount of privacy. ñ without sacrificing any of the beautiful natural light coming through. The install is amazingly simple and you'll be a pro by your second window. Measuring 5 times over it absolutely worth it as they'll fit your window like a glove. Both times I purchased this window I installed them inside the window frame for a clean and seamless look. The fact that there aren't any cords or strings hanging loose is a great comfort that the kids won't get tangled in them.
My whole experience was great! We received samples as requested and were able to make a choice from them. This was very helpful. Had I ordered what I thought was the correct color for my room, I would have been very disappointed. Since I was able to get samples, I was able to make a better choice. Great quality material and price.
I love that I could order samples first.
We liked the material and style. I gave Select Blinds my precise measurements. All blinds were 1/2" to 3/4" too narrow, i. E. not wide as ordered. In addition, two of the blinds were too short by at least 3". I'm disappointed with the product and I am considering filing a complaint. I provided exact measurements only to get a product that doesn't suit our needs 100%. So what? I spent over $2200 and I'm more than irritated. We are fixing up a house so I'm not had time to deal with a huge return like this one, 11 blinds.
Overall, I was happy with the blinds I received. They fit nicely and a good at blocking light. The only thing that I'd like to see improved is the default minimum setting. The blinds did not return to their fully closed state after opening.
Easy to navigate and was able to quickly apply a discount code and get the deal I wanted.
I am very satisfied with the blinds. It did take longer than expected to receive them as I was not notified until a month after ordering that my original color was out of stock. However once I chose an in stock color, delivery was quick. Easy to install and working as expected. I ordered two more the same day I installed the first two.
The website was easy to navigate and the order process was straightforward. We received exactly what we ordered, and excellent packing ensured everything was undamaged. Installation was ridiculously easy: 10 blinds installed in less than 2 hours. We love the look and the quality. The only downside was the hold-down/tension fitting for the operating chain. It might be a regulatory thing, but the supplied fixtures require two hands for operation and are clumsy to use. I replaced them with simple loop fixtures that work fine and look better than the supplied item.
The items came perfect. The installation was simple and though I wish the instructions were a bit more detailed. I figured it out without a problem, but I can see some may struggle. Overall highly satisfied with the customer service rep who called to confirm my order before manufacturing, and the overall ease of ordering, installation and quality of product.
I love the "guarantee your fit" option. It's a huge piece of mind to have that nominal charge to know if I messed up the sizing, it's no big deal or expense. I also plan to order some more and will go with the "no-drill' option. Genius!
Shades are fine but others can do this. They lost my order in warehouse could not get me info and said warehouse was a different system. They lost the order in shipping. I asked for compensation but no one got back to me. Liars and terrible service
Hi Susan,
Thank you for sharing your experience. I will pass this along to our Customer Service Lead so they can address it with our team. I’d like to help improve your experience with SelectBlinds and make things right! Please email me at BrandAmbassador@selectblinds. Com so we can discuss our options.
Have a great day!
– Brendon, SelectBlinds Brand Ambassador
I'm happy with my white blinds. They let in a lot of natural light while providing privacy. I was a little nervous about the measuring process but turns out I did it correctly and they fit well. I did purchase the measuring protection at time of purchase as peace of mind if I messed up.
I am in the midst of a weeks-long battle to get resolution on my last order. Nine of twelve Roman shades were made to an incorrect length. I followed all claim procedures, sending 45 photos (as requested). Customer Service is deplorable and seems to be stalling in getting this resolved. I will NEVER order from Select Blinds again!
Hi Donna,
Thank you for sharing your experience. I’d like to help improve your experience with SelectBlinds and make things right! Please email me at BrandAmbassador@selectblinds. Com so we can discuss our options.
Thank you and have a great day!
– Brendon, SelectBlinds Brand Ambassador
I've had success with this company for a few years now. I've been pleased with the various products I've ordered until this last order I placed. The cordless mechanism doesn't work well at all and is of a terrible quality. My shades don't raise easily. I contacted customer service over 3 weeks ago and still no resolution. I definitely do not recommend the cordless canvas Roman shade. It may be fine with a cord but definitely not cordless.
Hi Erin,
Thank you for your honest feedback about your blinds and sharing your experience with Customer Service. I will pass this along to our Customer Service Lead so they can address it with our team. I’d like to help improve your experience with SelectBlinds and make things right! Please email me at BrandAmbassador@selectblinds. Com so we can discuss our options.
Thank you and have a great day!
– Brendon, SelectBlinds Brand Ambassador
I bought these blinds for a cabin renovation that I am doing in another town so I was not able to install immediately. I just installed them this past weekend and OMG! I can not believe how easy they were to put up. I purchased 3 blackout blinds. All cordless and no drill needed. They popped up in seconds. They are beautiful. I can't wait to order more for the other 2 cabins once they are closer to being finished. I'm thinking about changing out my upstairs bedroom and bathroom windows at the beach now :)
Had problems with snapping the shade on the fastener clips. Much more difficult than Blinds. Com. Some of the clips had burrs on the area where you had to fasten into the rail slot. Maybe that's why I had issue. Finally I was able to do it. Also not happy with the quality of the cellular shade. I have purchased shades from other suppliers and their quality seemed better.
Hi Stephen,
We appreciate your honest feedback about your recent order. I would like to address your specific concerns and help make things right! Please email me at BrandAmbassador@selectblinds. Com so we can talk further and find a solution.
Thank you and have a great day!
– Brendon, SelectBlinds Brand Ambassador
I had a wonderful experience with SelectBlinds! The process of selecting the right size and material was a breeze, and my blinds arrived right on time. The installation was fairly simple, although the instructions could have been a bit clearer. Once installed, the blinds look absolutely beautiful! I'm so happy with how they turned out that I'll definitely be purchasing more for the other rooms in my house. Highly recommend SelectBlinds for both quality and service!
It's my experience that you never really know what you're going to get when you order something online. In this case it worked out very well.
The only issue I had was with the mounting screws which stripped out. May I suggest that you use a star pattern from this point on. The fit and the look of the bamboo shades was better than I expected. I would definitely recommend this product.
These blinds turned out to be great. They were a bit stiff to open and close but over time (I've had them for 6 months now) they loosen up and are easier to open and close. I need to order another set!
I received my order as promised. Everything was the size requested. It took me a couple weeks to install, as it was a large project. The week after I stallation we closed the blinds for the first time. One would not go back up. I did the customer chat and was told to send a video to the text ( a video of the cellular blind not opening?) OK, so I did. I have gotten approximately 5 texts asking for the order number, and requesting patience. The last one was 2 days ago saying they were waiting for a response from production which typically takes 23 to 48 hours. Hmmm. All I want to know is. Is there a way to fix this, or is it a warranty issue?
Hi Margaret,
Thank you for bringing this to our attention! I will share this with our team so that we can improve our customer experience. In the meantime, feel free to contact me directly at BrandAmbassador@selectblinds. Com so we can discuss your experience more and find a solution.
Thank you and have a great day!
– Brendon, SelectBlinds Brand Ambassador
Easy to install, versatile and most important it's pitch black in my bedroom. Should have ordered sooner, so happy I did order and installed it myself. Now I sleep like a king without any lights or sunlight coming into my bedroom. Be advised, the blackout will make you sleep longer and peaceful.
I'm very happy with my new blinds and absolutely satisfied with the customer service. I had a little issue with one of my blinds and they were able to solve the problem immediately with no hassle at all.
Answer: Semi scam. They do not honor 3 yr warranty. My claim, 6418454 was literally IGNORED with non response.
Answer: They won't accept returns. I ordered shades, which the pictures from their website clear show have a hidden bracket in the same color as the shade. We got bright white brackets that curl around the front of the shade and will be very visible to everyone in the room. They will look like a cheap knockoff.
Answer: I ordered on line from Home Depot. Better quality that Select's private label brand and quick delivery. I received perfect quality shades in 8 days. Select kept delaying and was up to 3 months delivery and counting when I finally was able to cancel.
Hi Daron,
We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at BrandAmbassador@selectblinds. Com so we can talk further and find a solution.
Thank you and have a great day!
– Brendon, SelectBlinds Brand Ambassador