From the business
Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
SelectBlinds Reviews Summary
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I ordered 2-in mini blinds from select blinds. The website was very easy and user friendly. I received my blinds, and they were super easy to hang. Quality product and the discount made it worthwhile purchase. Very pleased with my blinds.
Our blinds are absolutely beautiful. They look amazing and change the way our whole house looks. They fit perfectly. The price very affordable and the quality is terrific! I would highly recommend using Select Blinds.
Different forms say different things. The paperwork they give you will say you have lifetime warranty. But on another form it will say limited warranty.
I am pleased with the two sets of blinds I purchased. I had to call the "800" number because I was unfamiliar with opening the blind, so I could install it. After they explained how to open open the blind before installing it, it was easy and I understood it. They need better instructions and diagrams for that. The company was helpful.
My experience was great until you ask me to answer this survey and if I don't have 50 characters done to answer you, I can't keep going seriously if you want our input don't make this like a university test exam. Let me answer the way I want. So now I am no longer happy, have a good day
No problems. We have many select blinds and like them all. I have installed them myself.
Parts were likely roughly jammed into the box, damaging them and then they shipped them to me anyway.
Hello Tim,
I apologize because you had a negative experience with us due to your Vertical Blinds not arriving in the top quality you expected. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you. If possible, please send me pictures of the damaged blinds so I can work on a resolution for you.
My name is Brian, and I am SelectBlinds’ brand ambassador. I'm interested in what we can do to move from a negative review to a positive review, we want to make this experience right for you. Please feel free to email me at BrandAmbassador@selectblinds.com, and we can discuss our options.
Regards,
Fast and painless. No surprises like the last 2 companies I tried to order from.
Easy to navigate website. Samples ordered arrived quickly allowing us to make a decision quickly on the shades we wanted for our home. It would be great if there was a military discount available. The only issue I had was the delivery of one of my packages was to the wrong address. But that's a function of the delivery company, not Select Blinds.
Easy to navigate website. Samples ordered arrived quickly allowing us to make a decision quickly on the shades we wanted for our home. It would be great if there was a military discount available.
Very nice shade, love the color matches very well with our cupboards. Blocks out just enough sunlight after we took a tree down that use to shade our kitchen.
This is my second time ordering. First for my coop and now for my home. Easy installation and just like described. Super easy to measure.
There didn't seem to be as many style options available when shopping for a motorized blackout or room darkening shade.
Hello Debra,
I apologize because you had a negative experience with us due to our website not being as user-friendly as you expected. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you. I am going to be letting our internal team who handles these issues be made aware so this can be looked into.
My name is Brian, and I am SelectBlinds’ brand ambassador. I'm interested in what we can do to move from a negative review to a positive review, we want to make this experience right for you. Please feel free to email me at BrandAmbassador@selectblinds.com, and we can discuss our options.
Regards,
We have ordered from your company several times over the years. Disappointed because I thought instructions said 2-4" wider than trim. I should have measured 2-4 wider than the window and matched the trim size :( Now the blind is a couple inches wider than trim and looks shabby. It was an over mount.
Website easy to navigate, offers for discount were substantial for first time purchase.
Tutorials on how to measure were super helpful. Purchasing was easy.
We have always bought our blinds from you.The last one we bought though was hard to open and close plus the strings were messed up.First time with all the blinds we have bought over the years
Easy and a great site. Easy to installed when received. Did just want I wanted.
Thank you for a great experience from order to receipt. Very pleased!
Great experience with samples, ordering, sizing and install. Love the product over all and the quality is amazing for the price.
As of yet I still haven't received my order, I've ordered in the past and never had a problem with delivery
Hello Linda,
I apologize because you had a negative experience with us due to your Cellular Shades not arriving in the time you expected. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you.
My name is Brian, and I am SelectBlinds’ brand ambassador. I'm interested in what we can do to move from a negative review to a positive review, we want to make this experience right for you. Please feel free to email me at BrandAmbassador@selectblinds.com, and we can discuss our options.
Regards,
Took a long time to ship from the time order was placed and parts missing
Hello Iain,
I apologize because you had a negative experience with us due to your Faux Wood Blinds not arriving in the time you expected. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you.
My name is Brian, and I am SelectBlinds’ brand ambassador. I'm interested in what we can do to move from a negative review to a positive review, we want to make this experience right for you. Please feel free to email me at BrandAmbassador@selectblinds.com, and we can discuss our options.
Regards,
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Joe,
I apologize because you had a negative experience with us due to our website not being as user-friendly as you expected. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you. I am going to be letting our internal team who handles these issues be made aware so this can be looked into. If possible, please let me know where you see it saying lifetime warranty so that I can look into this further.
My name is Brian, and I am SelectBlinds’ brand ambassador. I'm interested in what we can do to move from a negative review to a positive review, we want to make this experience right for you. Please feel free to email me at BrandAmbassador@selectblinds.com, and we can discuss our options.
Regards,