From the business
Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
SelectBlinds Reviews Summary
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Our roller blinds-2 on chain mechanbus and one remote shipped quickly and were easy to install.
Everything about ordering was easy and we received exactly what we ordered in a timely fashion.
All blinds were correct except one. Was supposed to an inside mount but was an outside mount. We made it work!
Hung my bamboo top down bottom up shades today. They were easy to install...fit perfectly... and are exactly what I hoped for! Highly recommend! Service was great too salesperson was very helpful too!
If you can follow their instructions, know how to use a measuring tape, and use their measure worksheet, you can't go wrong.
The wand free is a great idea and one of the reasons I chose this company. However, not all of mine open and close easily without the wand. This was a bit disappointing, although, I find that we only open and close a select few daily donits fine.
User interface to measure and order was superb! Would definitely recommend reviewing Select Blinds product offering before deciding on any competitor brands! Excellent value for the money!
Cordless roll up blind does not roll up and it's very frustrating. I feel like I don't even have access to my window anymore. I preferred cordless vs the cord because I wanted it to look sleeker but now wishing I had went with the cord. Install was a breeze, actually the easiest blind I've ever installed but not happy w product itself
Very easy and a smooth check-out experience! Thank you!
Delivery on time and they fix perfect in the window
Talked to Customer Service twice before ordering online. Representatives answered all questions. Ordering process was easy to understand.
Returning customer. Easy and well thought out website. Love that I can order a free sample to see a material before committing to my purchase.
Blinds came quickly, and look great.The online shopping experience is fast and easy, and the prices are quite reasonable.
Took awhile to get the blinds but putting them up was easy and the function the way they claim. I like them.
Very good customer service thank you I would reorder again
Thank you for the great warranty service. Very easy process.
They are just what I wanted? The only problem was the instruction manual. Very tiny print and drawings of how to hang the blinds. I had to have my neighbor come to do it. That is my only complaint.
10/10 these blinds were perfect, custom fitted to our 100 year old windows and easy to install!
Love the quality and the customer service ladies were lovely and helpful
I spoke to a lovely lady who helped answer all my questions. The free sample came quickly and the material is beautiful. I am so pleased that you offered matching fabric.
Blinds arrived before the promised date and were made as ordered. Very pleased with our order
Wand was broken upon arrival and "replacement part" was not the broken part but a different part
Hello Ashley,
I apologize because you had a negative experience with us due to your Aluminum Blind arriving damaged and then getting the wrong replacement part. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you. If possible, can you send me a picture of what you were sent so I can look into a resolution.
My name is Brian, and I am SelectBlinds’ brand ambassador. I'm interested in what we can do to move from a negative review to a positive review, we want to make this experience right for you. Please feel free to email me at BrandAmbassador@selectblinds.com, and we can discuss our options.
Regards,
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Angie,
I apologize because you had a negative experience with us due to your Blackout Roller Shades not arriving in the top quality you expected. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you. Please try the following link that should help with the tension issue: https://youtu.be/v2RkESHDuT4
My name is Brian, and I am SelectBlinds’ brand ambassador. I'm interested in what we can do to move from a negative review to a positive review, we want to make this experience right for you. Please feel free to email me at BrandAmbassador@selectblinds.com, and we can discuss our options.
Regards,