Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We are so pleased with our new Roman shades. We trusted the instructions and followed the prompts and our blinds turned out perfect. It was helpful that we took the time to order several samples because it clarified which fabric color would be the best. We have had the blinds for a month now and they were easy to install and have worked flawlessly every day. We are very pleased!
Simple, elegant design, easy to install, great range of sizes, fair pricing
Oh my blinds look beautiful. The motor does not work well and they emailed customer service and have not received a response in a couple of days. So now, my blinds are up and when I hit the open button for one blind, it goes up while the other one comes down.
I've ordered a few different window blinds from SelectBlinds over recent for two homes with very different window shapes & sizes. Each product was received on time and was perfectly sized. Installation was a breeze!
Very easy to place the order. I did the exact measuring and they all fit great. They operate very smoothly top or bottom. I would highly recommend them.
Good communication about delivery date. Was not concerned that there would be a delay.
Easy and fast. The drapes are perfect. The service was excellent.
I was able to order the blinds easily on the website with a few simple measurements. They came with clear instructions for installation and labeled for the specific location I had measured them for. They were well packaged without damage and so far look great and work well. We've gotten multiple complements from friends
Our custom blackout blinds are perfect! We will absolutely order again!
Hello Phoebe,
I apologize because it appears you may have had a negative experience with us. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you.
My name is Brian, and I am SelectBlinds’ brand ambassador. I'm interested in what we can do to move from a negative review to a positive review, we want to make this experience right for you. Please feel free to email me at BrandAmbassador@selectblinds.com, and we can discuss our options.
Regards,
Nice quality product. Quick turn-around, very easy process. I would definitwy order from this company again and highly recommend them to others.
Very satisfied, quick shipping, easy to order. Easy to install.
The ordering process was so easy and the free material samples were a huge plus. The roman shade arrived quickly with all the directions and everything we needed to install. The roman shade was very good quality, color is beautiful and matched the sample perfectly and it looks awesome - thank you!
I was asked for exact measurements but my blinds received do not cover the whole window with privacy. I asked for 3 extra panes and they came in the box but not on the blind. Not happy.
Hello Crystal,
I apologize because you had a negative experience with us due to your Vertical Blinds not arriving in the measurements you expected. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you. In regards to the 3 extra panes, we put those in the box as many of our customers order those to be replacements for any that may break.
My name is Brian, and I am SelectBlinds’ brand ambassador. I'm interested in what we can do to move from a negative review to a positive review, we want to make this experience right for you. Please feel free to email me at BrandAmbassador@selectblinds.com, and we can discuss our options.
Regards,
Shopping was fast and easy because I knew exactly what I was looking for.
The purchase was fine...little disappointed in the functionality of the shade. Difficult to get to roll back up.
Retraction cords on sides of blinds very sloppily packed resulting in breakage of one in trying to get blind closed. Blinds themselves very nice, but cords with knotted rubber bands not so good!
Hello Bruce,
I apologize because you had a negative experience with us due to your Skylight SHades not arriving in the top quality you expected. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you.
My name is Brian, and I am SelectBlinds’ brand ambassador. I'm interested in what we can do to move from a negative review to a positive review, we want to make this experience right for you. Please feel free to email me at BrandAmbassador@selectblinds.com, and we can discuss our options.
Regards,
We love these shades. The color is beautiful especially with light gently behind. We got the lined but not room darkening. We are very happy with the amount of light coming through. I have never had motion shades and these are fantastic. They work beautifully.
Only issue was delay in shipping with no updates. Also, did not find instructions until we opened last shade. This caused confusion in hanging them, but called and got assistance from customer service.
Answer: Semi scam. They do not honor 3 yr warranty. My claim, 6418454 was literally IGNORED with non response.
Answer: They won't accept returns. I ordered shades, which the pictures from their website clear show have a hidden bracket in the same color as the shade. We got bright white brackets that curl around the front of the shade and will be very visible to everyone in the room. They will look like a cheap knockoff.
Answer: I ordered on line from Home Depot. Better quality that Select's private label brand and quick delivery. I received perfect quality shades in 8 days. Select kept delaying and was up to 3 months delivery and counting when I finally was able to cancel.
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Hello Vanessa,
I apologize because you had a negative experience with us due to your Light Filtering Dual Shades 6-channel remote not being as easy to use as you expected. Our goal is to provide a positive user experience, so any feedback given is greatly appreciated. We are always looking at ways to provide a better experience and better customer service. My job is to make sure our customers are given 5-star service and that any mistakes made on our end are made right for you. Please see the following YouTube link showing you how to program the remote. Do make sure you are not using the same channel for both shades, as this will cause issues as you are already experiencing. Remote Programming - https://youtu.be/wpwpLHGBTk4
My name is Brian, and I am SelectBlinds’ brand ambassador. I'm interested in what we can do to move from a negative review to a positive review, we want to make this experience right for you. Please feel free to email me at BrandAmbassador@selectblinds.com, and we can discuss our options.
Regards,