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RaiseReviews 987

2.8
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Raise Reviews Summary

The company has garnered significant criticism for its customer service and reliability, with numerous reviews highlighting issues such as unresponsive support, delayed transactions, and problems with gift card balances. Customers frequently report that their attempts to resolve issues are met with inadequate responses or no communication at all, leading to feelings of frustration and distrust. While a few users express satisfaction with their experiences, the overwhelming sentiment points to a lack of accountability and support, suggesting potential customers should approach with caution and consider alternatives for purchasing gift cards.

This summary is generated by AI, based on text from customer reviews

service
146
value
133
shipping
108
returns
107
quality
130
Illinois
1 review
11 helpful votes
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WASTE OF TIME!
July 30, 2013

WASTE OF TIME! Bought a Macy's gift card but it only had $5.20 balance when I was trying to use it (it was listed as a $50 card!).

Date of experience: July 29, 2013
Massachusetts
1 review
14 helpful votes
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COMPLETE SCAM
July 23, 2013

COMPLETE SCAM
I have placed a total of three orders with this company. The first gift card was partially honored by the merchant. However, gift cards from the next two orders were not honored by the merchant because (according to the merchant) the gift cards were fraudulent. It has taken me several hours and several emails, and raise.com has only partially refunded the money that it has effectively stolen from me.

Date of experience: July 23, 2013
Illinois
1 review
1 helpful vote
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I had a few gift cards I had left over from birthday and holidays. I just listed them and they sold in a day, they were able to send me a check after they sold. Oh and when my gift card sold I got a call from a real human. Top notch service. A+

Date of experience: February 27, 2013

About the business

Raise is a gift card marketplace where members can buy discount gift cards and sell gift cards for cash. It is free to join, plus every order comes with free shipping and our 1 Year Money-Back Guarantee. For inquiries about a recent purchase, please visit our Help Center at help.raise.com.


raise.com
Founded in 2013
Chicago, IL