Proozy Reviews Summary
The company faces significant challenges regarding customer service and order fulfillment, with numerous reports of delayed shipments, unresponsive support, and issues with product quality. Customers frequently express frustration over the lack of communication and difficulty in obtaining refunds or exchanges, leading to a perception of unreliability. While some reviews highlight the appeal of low prices and appealing product selections, these positives are overshadowed by consistent complaints about management inefficiencies and dissatisfaction with the overall shopping experience. To improve its reputation, the company must enhance its customer service responsiveness and streamline its order processing and return policies.
This summary is generated by AI, based on text from customer reviews
Plan on waiting a month to receive majorly below-standard products plan paying double the price. You're better off just buying the knock off your get it faster Payless and I guarantee you it will be better quality what they sent me was complete and utter joke. Customer service terrible and they truly don't care and once they get your money it's goodbye and they may just send you a dirty diaper and you're out of luck
Don't buy anything from this site. I ordered a miter saw and it's been a couple months. I've tried calling and emailing the contact person and have had no replies from them.
I am a huge fan of Proozy, I have never had any issues and the deals are FANTASTIC! With an athletic house, Proozy makes it much easier to afford to outfit growing kiddos.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members