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Pristine AuctionReviews 1,081

4.0
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Pristine Auction Reviews Summary

The company's reputation is marred by significant customer dissatisfaction, primarily stemming from perceived deceptive practices, high shipping fees, and inadequate customer service. Many customers report feeling scammed due to unexpected charges and poor quality of auction items, leading to frustrations over returns and unauthorized transactions. Conversely, some loyal customers appreciate the variety of unique items available and have had positive experiences with specific purchases. However, the prevailing sentiment indicates a decline in service quality, with a notable gap between past and present customer support, suggesting an urgent need for improvement in communication and transparency.

This summary is generated by AI, based on text from customer reviews

service
163
value
166
shipping
161
returns
119
quality
162
This company does not typically respond to reviews
Pennsylvania
1 review
0 helpful votes
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They did it again!
April 30, 2018

Absolutely love this site. Easy to use and the items are exactly as listed! Love it! Will use again and again

Date of experience: April 27, 2018
New York
1 review
0 helpful votes
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Been getting all my winnings in a quick fashion and packaged perfect, couldn't be happier with pristine auctions

Date of experience: April 27, 2018
California
1 review
8 helpful votes
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Bought two baseball cards off them for double what I could have got them from another seller on Ebay (same quality). Felt scammed, but eh, you live and you learn.

Date of experience: April 25, 2018
Wisconsin
1 review
0 helpful votes
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Awesome Auction Site!
April 16, 2018

This is a great auction site. Everything I have purchased is exactly how it was described. I would recommend this site to anyone!

Date of experience: April 14, 2018
Colorado
1 review
0 helpful votes
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Great service
April 11, 2018

A plus Service and great product would recommend highlyTruly a great site I recommend you check out the auction

Date of experience: April 10, 2018
New York
1 review
0 helpful votes
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Great site
April 8, 2018

Great site. Keep going back for more. Everything comes as described and in mint condition. Highly recommended.

Date of experience: April 6, 2018
Texas
1 review
0 helpful votes
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Im addicted
April 8, 2018

Love this place. My new # 1 go to auction site. So many things to bid on. I just wish my patients was as big as their selection.

Date of experience: April 6, 2018
California
1 review
0 helpful votes
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Autograph Grab Bag
April 5, 2018

Got a Jerry Rice autographed football in my autograph grab bag! Im very satisfied with my interactions with pristineauction.com. Great place to start if you want to get back into sports collectibles!

Date of experience: April 4, 2018
Indiana
1 review
0 helpful votes
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The best there is.
April 4, 2018

I couldnt ask for better gear at a better price. At first I was speculative on how good his site was but its literally almost too good to be true. It puts me back to my childhood looking at the all time greats and the gear that theyve signed. So much fun to bid on too!

Date of experience: April 3, 2018
Kentucky
1 review
0 helpful votes
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Love it and I enjoy seeing all that they come up with for auction all the time. Great opportunities for one of a kind items

Date of experience: April 3, 2018
Arizona
1 review
2 helpful votes
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If you win an auction for 60 bucks, expect to spend about 90 bucks for that item after their ridiculous charges and horrible shipping fees. They manipulate their reviews by offering entries into free give away drawings got positive reviews

Date of experience: April 2, 2018
Virginia
1 review
0 helpful votes
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Awesome
March 31, 2018

Fast shipping! Great prices! I have bought several items from this website and I have been extremely satisfied with every item purchased!

Date of experience: March 30, 2018
Pennsylvania
1 review
0 helpful votes
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This site is great, I've already found a unique gift for my brother for next Christmas that he's going to love and for an EXCELLENT deal! I can't wait to give it to him. I almost don't want to tell people so it doesn't create too much competition and drive up the great prices. Everything I've bought has come quickly and is identified as described! Such a fun site to look through, but you have to watch, it's easy to rack up charges because there are so many great items!

Date of experience: March 30, 2018
Canada
2 reviews
3 helpful votes
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Change of Heart
March 29, 2018

I recently shared a review about Pristine Auction that was negative. It was do to a complete lack of Customer Service when trying to deal with a transaction that did not go over well. After reading my review, the owner of Pristine Auction, Jared, reached out to me personally. After a little back and forth, I was convinced that he truly cared about my satisfaction and my business. He didn't have to compensate me to feel this way. Rather, the way he approached the situation and how he looked into the issue showed me he cared and I commend him for that. I learned a valuable lesson today. It can be difficult as a business owner to have everyone on your team share your values or go about doing business the way you would. I think I hit a glitch with his Customer Service Department and unfortunately had a bad experience. To be fair, I feel compelled to share this new experience with Pristine Auction and be fair by saying that everything was handled professionally in the end and I am satisfied with how everything turned out. I intend on continuing business with Pristine Auction in the future and would recommend to anybody to do the same.

Date of experience: March 29, 2018
Colorado
1 review
0 helpful votes
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Highly Recommended
March 30, 2018

Excellent company, first class service. Very easy to work with great products. No complaints A++. Highly recommend for anyone.

Date of experience: March 28, 2018
Canada
1 review
0 helpful votes
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Its ok i wish the jerseys were legit jerseys not no name ones made in the Philippines...

Date of experience: March 28, 2018
New York
1 review
0 helpful votes
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Good company
March 27, 2018

Shipped fast and package was great, was a great transaction, will do business again with this company

Date of experience: March 26, 2018
Canada
1 review
0 helpful votes
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Great purchases
March 24, 2018

All sorts of variety of every sport and athlete. Then quick shipping. Each day I check and theres something new and unexpected. The bidding is easy to do and quick. Awesome site :)

Date of experience: March 23, 2018
California
1 review
0 helpful votes
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Best Auction site ever! Buy with confidence. Very fast shipping and very polite and helpful every time I call. They have defiantly helped me double my sports collectable collection. I had to go buy a bigger display cabinet! I love being single! No wife to tell me I can't! I love being divorced! LOL!

Date of experience: March 22, 2018
Missouri
1 review
0 helpful votes
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Happy bidding
March 22, 2018

Great stuff for great prices as long as you can win the bid. As well as 2nd chance offers if you don't win is pretty cool too

Date of experience: March 21, 2018

From the business

The premier autographed sports memorabilia auction house, with hundreds of monthly live auctions. We are always accepting consignments!


pristineauction.com
Founded in 2010
Phoenix, AZ, United States