Overview
HiBid has a rating of 4 stars from 2,833 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process and online auctions. HiBid ranks 2nd among Auction sites.
Instant Feedback
I had fun biding on different items and I was able to win some of them. After that, I was expecting long delays to have my items mailed to me but I got them less than 2 days after. I will definitely repeat the experience!
While the auction itself went well and I won several items, I was unable to find any way to enter my reseller's permit information which would allow me to not pay the usual sales tax (I have a brick and mortar business).
I was bidding on items to purchase, but I noticed a bidder made a max high bid on all items, and I was outbid because they entered an extremely high bid. I checked on my bids to see the progress of the auction, and for some reason, I won items that I was outbid on because they removed the previous high bids, so I could win on low-value items and used items at a higher price. I feel I have been cheated.
Great selections. Too expensive due to shipping costs and not knowing exactly what you are getting. It's just better to buy off ebay. Better description and money back guarantee if you don't receive it on ebay. Alot of sellers do not give tracking number. Need to leave a feedback on sellers. Some are just mean.
Hi Lisa, thanks for your feedback. It might help to try to find auctions closer to your area or ask about shipping before bidding. All auctions on HiBid typically have different parameters for shipping as these auctions are managed independently by auctioneers and sellers.
Regarding item descriptions and guarantees, we encourage our sellers to provide detailed listings, but each auctioneer sets their own policies. If tracking numbers aren't provided, we recommend contacting the seller directly through the platform. You can also contact HiBid support at 844-775-4774 to help facilitate communication.
We're continuously looking at ways to improve our feedback system so buyers can make more informed decisions about sellers. We appreciate your suggestions as they help us enhance the HiBid experience.
L just love this place! I bid on items that are local (for pickup) and I also bid on items that require shipping. You do have to be a bit careful if you need shipping and watch for "handling fees", especially since postage has skyrocketed. But, if you are watchful of what you bid on you can find some great deals, as well as just have fun!
Good morning, The only thing that would be a low score is the limited pick up times available. I looked as soon as I got my invoice and the times were full. I do understand as it gets really busy and you wouldn't be able to do it any other way.
Thank you,
I have done these auctions quite often, although this time it made me go to the live auction view when my item only had a few minutes left. I dont like that view because it all moves around and I lose track of my items. I only like to view them in my watch list. So this time my item was getting a lot of bids and I was trying to keep up and I accidently hit the "bid now" button below. It was the wrong item and I didn't notice until it was too late. So I was not happy, given now I had bid on something I didn't want and I couldn't find my item. Finally I did but I do not like that view I find it extremely confusing.
Thank you for your feedback and for being a regular user of our platform. We're sorry to hear about the confusion you experienced with the live auction view and accidentally bidding on an unwanted item.
Your experience highlights an important area for improvement. The automatic switch to live auction view and the layout that made it difficult to track your items is something we'll take a closer look at. We understand how frustrating it can be to lose track of items you're watching, especially during those final crucial minutes.
If you need assistance with managing an accidental bid, please contact our support team at 844-775-4774, and they can help guide you through your options. We appreciate you taking the time to share this detailed feedback as it helps us identify specific areas where we can make the user experience more intuitive.
I have found HiBid online auction service is convenient and easy to use and have used this service multiple times. Reviewing the auction items prior to auction date, items of interest can be added to a "watch list". You can choose to enter a bid at that time or wait until the auction begins. I always take advantage if a onsite preview of the auction items is offered before the sale. This allows you to check condition and/or check for defects of any items that you may be interested in. Once the auction is complete a invoice and pickup schedule is emailed.
Thank you for the fantastic review and for being a repeat bidder with HiBid! We’re glad to hear you find the platform convenient and easy to use. It's great that you're taking full advantage of features like the watch list and onsite previews—that’s a smart way to bid with confidence.
We appreciate your continued support and hope you keep finding great deals in upcoming auctions!
I utilize HiBid on a few different auctions. The platform is mostly user friendly and more reliable then some of the auction holders web sit. For me, one thing I would like to see is to have the ability on the watch list to have it be live instead of every 60 sec. For refresh. When you are watching multiple items that are closing around the same time, keeping track in the live view with everything can be challenging. If the watchlist was live, you would only see your live the items you are watching. Thank you, Mike Schliebe
Hi Mike, thank you for taking the time to share your feedback and for being an active part of the HiBid community across multiple auctions—we really appreciate it! We're glad to hear you find the platform user-friendly and reliable.
Your suggestion about having a live watchlist view is a great one. We can definitely see how that would make tracking multiple closing items smoother, especially when timing is everything. I’ll be sure to pass this along to our development team for future consideration as we continue working to enhance the bidder experience.
Thanks again for your input and for choosing HiBid. If there’s anything else you’d like to share or if you need assistance, we’re always here to help!
I was a winner on an item. However, since I had set a max bid I was unaware that I had won. Previously, I eoukd receive a notifications of status, an amount that was charged to my credit on file, and instructions for pickup.
Thank you for your feedback, Jane. We understand how important timely notifications are, especially when it comes to knowing the status of your bids and purchases.
Typically, when you win an item, the auctioneer handling the sale will send out invoices and pickup or shipping instructions directly. If you didn’t receive these details as expected, it’s possible the email may have gone to your spam or promotions folder, or there could have been a delay in communication from the auction company.
We recommend reaching out directly to the auctioneer listed on your invoice for any specific details about charges or pickup instructions. If you need help locating their contact information or if you continue having issues receiving notifications, feel free to give our support team a call at (844) 775-4774. We're happy to assist.
Thank you for sharing your experience—it helps ensure smoother auctions for everyone.
Shipping fee's come after making it separate transactions is so outdated. Some buyers ask you to pay in other ways since it doesn't always work on HiBid. LasVegasAuctions never gave me any of my stuff. The number I called was just some grumpy guy screaming about how they lose all this money on HiBid. Said I had to pay with Zelle... If you want an organized receipt trail... DO NOT BID ON THIS SITE!
Hi Eric, we’re sorry to hear about your experience and truly appreciate you taking the time to share your feedback. HiBid is a platform that connects bidders with independent auction companies, and each seller sets their own shipping policies, payment methods, and terms.
If a seller isn’t providing the level of service expected, we strongly encourage reaching out to HiBid support directly at 844-775-4774 so we can investigate and take appropriate action if needed.
We want every bidder to have a smooth, trustworthy experience, and your comments help bring attention to issues that may need to be addressed. Thank you again for bringing this to light
Experience has been real good especially the pick-up process. My only issue is how the 2 minute clock restarts at the end of each bid. I feels that is a great disadvantage for a buyer who has led the bidding for an item and who really wants it, getting an inflated price at the end. Auction would be more attractive it it ended on the time it was set to expire.
Thank you for your feedback. We understand your concern about the restarts in the last-minute bidding process. The extended time is designed to allow other bidders to respond, but we see how it can feel frustrating when you're leading. We recommend reaching out to the auctioneer directly for any further clarification or concerns regarding bidding time rules, as they may vary by auction. If you need assistance, feel free to contact HiBid support as well.
Great format. No issues with HiBid. Some sellers descriptions are very vague and somewhat misleading. When all responsibility falls on buyer it doesn't seem fair sometimes. HiBid has their part covered
I'm 73 years old and have been buying items for myself, not to resell, for years. I have utilized all the other formats of various names any 'shopper' would recognize. HiBid quickly became my favorite and they are second to none in every way. Believe me, when this old Cherokee Indian says they're the easiest and best to use, try them. Respectfully, Dale (Bigindin)yeah
Thank you so much, Dale! We're honored by your kind words and grateful for your trust in HiBid. It means a lot coming from someone with your experience — we're glad to be your go-to auction platform. Happy bidding, Bigindin!
I thought I had won several items since the auctions were closing with my bid being last one placed, but it turns out the "winning" was at seller's discretion. Reserve wasn't met, so seller didn't want to let go of the items. Either have a minimum bid or make it clear to bidders that it's a seller's discretion. In the end, it was a total waste of my night.
Hi Lynn, thanks for your feedback. That definitely sounds frustrating. Some sellers do place reserves on items, which means the lot won’t sell unless the minimum price is met. These reserve details are usually listed in the auction’s terms and item descriptions. If something isn’t clear, it’s always a good idea to contact the seller directly through the auction page. We appreciate you sharing your experience.
The only pic was a box that appeared to be closed so was assuming it was new. There is absolutely no description of the item just 1 picture. Picked it up and the box was open and the tool had been well used.
Thank you for your feedback, Patrick. We understand your frustration with receiving an item that did not meet your expectations based on the listing. The auctioneer is responsible for providing accurate descriptions and photos, so we recommend reaching out to them directly through the auction page for clarification or to address any concerns. If you're unable to resolve the issue, feel free to contact HiBid support, and we’ll assist in facilitating communication.
Have been using the service for a year or so for a local bi-weekly auction. The system works well, and the only issue I have is not with Hi-Bid, but the auctioneer who can be sporadic with his viewing and start times.
Thanks, Robert! We’re happy to hear HiBid has been working well for you over the past year. We appreciate your continued support and hope your local auctioneer becomes a bit more consistent for an even smoother experience!
It was pretty good. The only thing i dont like is the bidders names. You really dont know if the owner is bidding to drive up the price or not. It should not be anonymous. People driving up the price higher than what you can actually buy the stuff in the stores. Not talking about antiques
Thanks for the 5-star review, Henry! We appreciate your thoughts. Bidding activity is managed by the sellers, and concerns about pricing or transparency are important to note. If you'd like to change your bidder name, you can reach out to HiBid support at 844-775-4774 — they’ll be happy to help walk you through the process.
I recently participated in a couple auctions over the last two weeks. I used a windows 10 computer and an IPhone 16. The computer was fine and had no issues. On the phone, I used the google app primarily on the phone. I could still view and bid on lots with no issues until the lots went "live". Just a minute or two left. The timer would count down and the price would update when people bid, but the bid button would not work for me. I tried repeatedly and sometimes it would go to the confirm bid screen but even then it would stop responding to input. I could go back to the previous page or even to a lot that was not "live" and normal function would return. It was frustrating because I would definitely have spent more money. I even switched to the safari browser on the iPhone and had the same issue.
Hi Nicholas, thank you for the detailed review. We’re glad everything worked well on your computer, but we understand how frustrating that mobile issue must’ve been—especially during live bidding. While the mobile web browser is generally the recommended option, performance can still vary depending on the device, browser, and auction activity. If the issue continues, it may help to clear your browser cache, check for iOS and browser updates, or try using a different device if available.
If problems persist, feel free to reach out to HiBid support at 844-775-4774 so they can look into it more closely. We appreciate your feedback and hope future bidding goes smoother!
Overall, hybrid is as good as any of the other online auctions platforms. However, high bed seems to really run into trouble during the closing and the bidding and the platform can't handle the number of bitters.
Thanks for your feedback, James. While HiBid doesn’t currently report widespread technical issues, we understand performance can vary based on things like device type, browser version, and internet connection. If you continue experiencing delays, feel free to reach out to HiBid Support at 844-775-4774. We appreciate you sticking with the platform and wish you smoother bidding in the future!
During the closing bidding, the platform freezes.You have to exit high bid completely.Sign back in to correct the problem.Missing bids and missing auction items
HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.
Ideal For Local & Online Auctions
HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.
Auctions For Everyone
Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.
Simplicity & Support For Auctioneers
To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.
Auctioneers, Get Started Today!
With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.
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Auction Flex 360 includes cataloging, clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel, and more. Auction Flex 360 also provides a seamless solution for auction companies to upload auctions to their websites and accept internet absentee bids, conduct internet-only auctions, or offer webcast live internet bidding.
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Thank you for sharing your experience, Marvin. We take concerns about bidding integrity very seriously and understand how situations like this can be frustrating.
In auctions on our platform, sellers are not permitted to bid on their own items, and shill bidding is strictly prohibited. However, there are times when bids may be legitimately retracted or removed—such as in the case of non-qualified bidders, clerical errors, or other valid reasons determined by the auctioneer managing the sale. Since each auction is independently operated by auctioneers and resellers, they are responsible for monitoring bidding activity and ensuring fair practices.
We strongly encourage you to contact the auction company directly for clarification on the bidding activity you observed. If you feel the issue remains unresolved, you're welcome to reach out to our support team at (844) 775-4774, and we can further investigate the matter with the auctioneer involved.
Your trust is important to us, and we appreciate you bringing this to our attention.