Pristine Auction Reviews Summary
The company's reputation is marred by significant customer dissatisfaction, primarily stemming from perceived deceptive practices, high shipping fees, and inadequate customer service. Many customers report feeling scammed due to unexpected charges and poor quality of auction items, leading to frustrations over returns and unauthorized transactions. Conversely, some loyal customers appreciate the variety of unique items available and have had positive experiences with specific purchases. However, the prevailing sentiment indicates a decline in service quality, with a notable gap between past and present customer support, suggesting an urgent need for improvement in communication and transparency.
This summary is generated by AI, based on text from customer reviews
Great products, Anything you want, looks like they have, Easy auctions, Great service! The website is easy to work with, No phone calls necessary, Website has everything...
Fast ship! Quality merchandise. Have bought over 20 items, all of them are in A1 shape. Lots of art, movies and sports swag.
Better than buying any autographed items online. Its cheaper... IF you win!
There are tons of sports, celebrities, comics and more!
All items well documented and Authenticated. I'm very pleased with the auctions and notifications of being out bided. Quick shipments are on time with no hassles. I'm very impressed with the auction in all.
Ive have bought quite a few things through different auctions in the site. They have never falsely represented the merchandise. I will admit Ive bid on items then realized it wasnt what I wanted but through no fault of pristine. Ive spoken with their customer service on a couple of occasions and yet again very friendly and knowledgeable 10 out of 10 for me with pristine.
I would recommend this site to my friends and family. There are great deals and great products. I am pleased with the merchandise I bought.
Ordered a jersey andis comic. Both came in the great condition as promised with all certifications. Such a large selection of so many different types of items to bid on
Having purchased many items recently, i am very pleased with all merchandise I've recieved so far, and would recommend to others!
Good company but I feel the 17% fee is excessive. Great items. Check it out. It's based in Phoenix but shipping is not the fastest.
This is a great auction site! Always have a great time and they will work through any issues with you! Love the mystery boxes!
Great items at great prices and quick delivery. I have bought 80 to 100 items.
I've consigned a few items and made good money
Firstly, all products that were recieved were great... BUT,... Package's lost by UPS mid Jan. No reply to E-Mail messages requesting information re process on lost mail over a 6 week period. Ring the USA from Australia and promised help re situation. No help recieved so ring again a few weeks later only to be advised that only offer of refund available even thou same items are regularly. Aust dollar has risen against the US since purchases so refund is $55.21AUST less than spent originally so with international phone calls lost $80Aust and got 'Jack all' for it. Be Careful...
Professional legit and consisten. I cant believe the stuff I ended up getting. New posts every single day.
It's better than ebay, better than anything. Has a wide assortment of everything and it's an auction. Very cool
Percent real and always arrives before the delivery date!
There tracking tells you one thing but the courier does another
Said they made attempts to deliver on tracking but I saw or had no notice left behind.
Rather I had to pick up my order at post office. UPS service sucks
I recently won two auction items from Pristine. I loved the whole process from bidding, winning to shipping. I got by two items today and I can't be more thrilled. I will be bidding on Pristine again and again.
Love stopping in every other day or so... Never know what you will find, for something you never knew you wanted :)
Easy and fun to use. Received my first jersey today, awesome quality. Thank you Pristine Auctions for the excellent service and experience.
Just received an autographed Alice Cooper record in the mail. "Go to Hell" is inscribed, along with his signature. Awesome!
From the business
The premier autographed sports memorabilia auction house, with hundreds of monthly live auctions. We are always accepting consignments!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members