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PinkyParadise

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Ohio
1 review
0 helpful votes
Follow Kenna B.
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Pinky paradise lenses are cheap, high quality, and amazing. I personally have only had one pair and they were around $20 and were geat. They lasted a long time and didn't hurt my eyes. I would be so glad if I was one of the winners of the giveaway!

Date of experience: January 26, 2020
Pinky P. PinkyParadise Rep
over a year old

Thanks for your awesome feedback! ♥︎ ♥︎ ♥︎
We sincerely appreciate it.

Texas
1 review
0 helpful votes
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Amazing Experience!
January 27, 2020

Pinky paradise sells a big variety of contact lenses that I'm obsessed with! Whether it's for an everyday look or you're cosplaying! And the quality of the lenses they sell are so good! They all look so natural and I'm obsessed with the ones I am wearing in the photo (MI Gelato Lime). I have bought multiple lenses from this site and it's been amazing! I once had an issue but it was a technical issue and they fixed it immediately! Amazing costumer service!

Date of experience: January 26, 2020
Pinky P. PinkyParadise Rep
over a year old

We are so happy that it has arrived fast and looked great on you❤

Brazil
1 review
0 helpful votes
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Great site.
January 16, 2019

I bought the lenses, EOS New Adult Violet #: *******. I like it too much, the lenses are beautiful and very vibrant. I found it very comfortable. It has a very beautiful color. The site has many beautiful lenses and a legal price. I'll buy more.

Date of experience: January 14, 2019
Pinky P. PinkyParadise Rep
over a year old

Thanks for the amazing review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you!

Sweden
1 review
0 helpful votes
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Super lenses
January 27, 2020

I ordered the Red vassel dolly lenses for my Suzuya cosplay, from Tokyo ghoul and they where great! I loved the color, though since they where my first pair of lenses they did take a little while to get use to wearing:)
They where affordable as well, even with the shipping, which is great.
It did take a while for them to arrive. I think it took about 3-4 weeks, which isn't optimal is you're in a hurry.

Order ID #*******

Date of experience: January 26, 2020
Pinky P. PinkyParadise Rep
over a year old

Thanks for your continued support! ♥︎ ♥︎ ♥︎
We sincerely appreciate it. We advise you to proceed with Express shipping, if you wish to receive the package in a hurry! Hope this clarifies
Have a nice day!

Ohio
1 review
0 helpful votes
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Dolly Grey
January 29, 2020

I was gifted a pair of these way back in 2018 and they were my babies. I wore them everywhere. Haunting season rolled around and shortly after it ended my contacts went MIA. I was devastated. I wasn't friends with the person who gifted me them so I couldn't ask them! I turned to Facebook and was given two sites. Ordered from both... the winner was pinky paradise! Not only did they have the contacts they had them in my actual prescription! No more Plano and being blind!

I plan on ordering another pair once the yearly wear is up on them because I love them that much. They're comfortable, cover my dark brown eyes, and make me look spooky.

I also have the dolly pink which are amazing for my Persephone cosplay from Lore Olympus. They are just like the grey version. These were Plano sadly but I have my get around hack.

Pinky Paradise has been my life saver since becoming a cosplayer.

Order#: *******

+4
Date of experience: January 28, 2020
Pinky P. PinkyParadise Rep
over a year old

Thanks for your positive feedback! ♥︎ ♥︎ ♥︎

We sincerely appreciate appreciate your continued support..

GB
1 review
0 helpful votes
Follow Caitlin S.
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I've ordered from Pinky Paradise a number of times now and I'm confident in saying they're one of the best and most reliable companies for coloured contact lenses. I've never been disappointed with any of their lenses (I did have a a very rare damaged lens once and had to take it out and throw it away, they couldn't do anything about it since I didn't take any pictures of the contact, they need proof if there's anything wrong, which is understandable but not my top priority at the time I had the contacts in.) In short, would definitely reccomend to anyone looking to buy contacts, the range is from very natural looking to very stylised character contacts and everything in between, and are usually very comfortable and vibrant.
Order #*******

Date of experience: January 11, 2019
Pinky P. PinkyParadise Rep
over a year old

Thank you so much for sharing your experience with us. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.<3

AE
1 review
1 helpful vote
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Horrible
October 4, 2018

This is the 4h time I was writing to pp regarding my parcel.
It has been a month since I have ordered however my parcel has not been delivered yet.
I am utmost disappointed with the delivery process and with the service itself.
The status of my parcel has not been changed since September 19th.
According to local post office the parcel did not enter the country.
Despite of several attempts to communicate with the support team and track my parcel I was asked to wait further. No help was provided from pinky paradise team at all.
I do highly regret that I have ordered from this site. I won't recommend to order from pinky paradise at all because there is no assistance given when the parcel is missing.
Worst customer service ever.

Date of experience: October 4, 2018
Pinky P. PinkyParadise Rep
over a year old

Dear Jane,

We sincerely apologies for the inconveniences caused.

We are so sorry to informed that at some time the shipping company do not keep the tracking system up to date, and the parcel has been through Germany for clearance process before transiting to destination country.

However, Based on the Standard Shipping (14 to 25 working days), the parcel was estimated to reach you latest by next Tuesday.

With concern with your kind cooperation through this hard time, we had proceed with compensation to you through emails.

We sincerely hope that you could accept the compensation, and we truly appreciate if you would give us an opportunity to serve you better after this.

We truly appreciate for your understanding.

Do reply on the emails if you have any other assistance needed from our end, we are happy to help you out.

Thanks and hope you have a pleasant weekend.

Spain
1 review
0 helpful votes
Follow Leo G.
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This was my first time buying contact lenses for cosplay, so I was a bit nervous. I had been recommended this company by some acquaintances and I decided to give it a try. I was surprised by the affordable prices and the positive reviews, so I purchased a pair of red lenses (Vassen Dolly Plus Red). I really like the shipment tracking process, and the lenses have great quality and are super comfortable. Already purchased another pair for my next cosplays!

Date of experience: January 28, 2020
Pinky P. PinkyParadise Rep
over a year old

We are so happy that we meet your expectations and thank you so much for your continued support! ♥︎

Iceland
1 review
0 helpful votes
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LOVE!
January 29, 2020

I lovelovelove Pinky Paradise! So many contacts, so much variety, much cheaper than locally, great costumer service, and always so much information about each and every pair of contacts.
After discovering Pinky Paradise I won't buy my contacts anywhere else.

(Order #: *******)

Date of experience: January 27, 2020
Pinky P. PinkyParadise Rep
over a year old

Thanks you so much for this encouraging review ♥︎

Sweden
1 review
0 helpful votes
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Best of both worlds!
January 14, 2019

I do a lot of cosplay and I get all my lenses form this website, they got great prices and quality on their products. I love how they both have cute and cartoony and natural contact lenses, that helps a lot that I can get all different styles form the same website

Date of experience: January 14, 2019
Pinky P. PinkyParadise Rep
over a year old

Thanks for the amazing review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you!

Sweden
1 review
0 helpful votes
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AMAZING
January 25, 2020

I bought some beautiful lenses from here and they were really beautiful and I also got a small paper with how to clean lenses, take care of them and how to put them in your eyes. I got a cute animal lenscase too, this is amazing!

Date of experience: January 24, 2020
Pinky P. PinkyParadise Rep
over a year old

Thanks for your awesome feedback! ♥︎ ♥︎ ♥︎
We sincerely appreciate it.

New York
1 review
4 helpful votes
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Never order from here.
August 30, 2015

Don't expect your money back. They'll tell you their PayPal acct isn't working. I'm still waiting on it since July 2 for an order I canceled an HR afterwards. It wasn't even processing on the weekend but they'll take a portion of the order as fee. Doesn't even matter cause I haven't seen the rest of the money back yet. Ridiculous business.

Date of experience: August 29, 2015
Pinky P. PinkyParadise Rep
over a year old

Dear Nana,
Please accept our sincerest apology. Kindly be informed that our PayPal is no available since June 17th 2015. We have changed our payment method that can be referred via the link below: http://www.pinkyparadise.com/Payment-a/255.htm. Perhaps you can send your enquiry to enquiry@pinkyparadise.com and we will definitely assist you regarding this matter. Thanks.

California
1 review
3 helpful votes
Follow Howard W.
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In response to your response. You openly admit to having a high rate of rip off artists, scammers, fraud etc in your country Yet you don't seem to do anything about it... As you suggested I did some research and looked at other reviews in regard to YOU. It just verified what I already learned the hard way. YOU are not trustworthy PERIOD... I also learned that you take no responsibility for your shoddy merchandise when People suffer damage from your product. You are not Professional lens crafters or Vision ware specialists. You take no responsibility for damage caused by your products. Good DAY Pinky. NEVERT AGAIN...

Date of experience: October 16, 2016
Pinky P. PinkyParadise Rep
over a year old

Hi, Please accept our sincerest apology regarding this matter. For you kind information, your bank need the authorization from you to approve the transaction as we are located in Malaysia with high fraudulent statistics. However, the information such as SSI #, phone #'s, actually requested by the card issuer either Visa Or MasterCard to avoid any credit card theft and misuse. Moreover, our payment methods are certified by international 3-D secure vendor for Visa and MasterCard. Therefore, we are not scammers and you may check our review from customers in Social media and Trustpilot.We have received these type of feedback from our customer and once they called their bank/card issuer they are able to make the payment.It is brought to your notice that, every online payment method has its own risk including PayPal. However, we have conducted strict research before selecting this Payment Express to replace PayPal.
We sincerely appreciate your kind consideration regarding this matter.
Thanks.

Australia
1 review
0 helpful votes
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Amazing Contacts
January 31, 2020

I have been buying circle lenses from Pinky Paradise for a few years now and they always look amazing and are very comfortable. Highly recommended!

Date of experience: January 30, 2020
Pinky P. PinkyParadise Rep
over a year old

Thanks for your review ♡We sincerely appreciate it!

Ecuador
1 review
0 helpful votes
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It has a store with tons of models to choose from, the processing is really fast an reliable, the new foxy series is my favorite!
Last purchase ID *******

Date of experience: January 26, 2020
Pinky P. PinkyParadise Rep
over a year old

Thank you so much for taking the time to leave this review. Have a nice day! ❤ ❤

Canada
1 review
0 helpful votes
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Best Contacts Ever
January 30, 2020

I am a cosplayer who is in constant need for new lenses for my cosplays. I am in love with every contact that Pinky Paradise comes out with and I always look forward to my order when it comes in! They have colours for all occasions and as a user who wears glasses I will say that they have the exact prescriptions! Thank you so much Pinky for having my back when I needed the perfect lenses and I look forward to ordering from you again!
Order ID: *******

Date of experience: January 29, 2020
Pinky P. PinkyParadise Rep
over a year old

Thanks for your positive feedback! ♥︎ ♥︎ ♥︎

France
1 review
0 helpful votes
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Order ID# ******* Princess Pinky Galaxy Blue
I absolutely love those lenses! They give a subtle galaxy depth to my eyes, and everytime I wear them, I get a lot of compliments. They are also very comfortable! I also usually buy GEO angel grey to wear as a daily basis, and I love them too!

Date of experience: January 10, 2019
Pinky P. PinkyParadise Rep
over a year old

Thank you so much for sharing your experience with us. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.<3

GB
1 review
0 helpful votes
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Order Number: *******
An absolutely stunning pair of blue contacts! My eyes are already blue, and so they enhance and make my own eyes look so magical! Extermely comfortable, and perfect for any character with mystical blue eyes! 10/10 would reccommend!

Date of experience: January 25, 2020
Pinky P. PinkyParadise Rep
over a year old

Thank you so much for sharing your experience with us. Looking forward for more business with u <3

Texas
1 review
0 helpful votes
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Pinky paradise review
January 27, 2020

I absolutely love their contacts they are comfortable and they come in my prescription which is wonderful I've had a set of lenses over a year now and with the proper care they have lasted longer

Date of experience: January 26, 2020
Pinky P. PinkyParadise Rep
over a year old

Thanks for your continued support! ♥︎ ♥︎ ♥︎

We sincerely appreciate it. Have a nice day

Illinois
1 review
5 helpful votes
Follow Kara M.
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I ordered a pair of Venus Eye Wine Red contacts (E229) and after them delaying my order well past the 7-10 days shipping time they promised me on their website, I receive a pair of Venus Eye Bright Red contacts (E228). I have tried contacting them but they will not respond to my emails. I have since filed a claim with Paypal asking for a refund because they did not send me what I ordered and will not answer me. Do NOT buy from them. They will promise you anything and everything just to get your money with no fulfillment.

Date of experience: October 3, 2014
Pinky P. PinkyParadise Rep
over a year old

Dear Kara, We sincerely apologize for the inconvenience you might faced with our service. Do you mind to email us at info@pinkyparadise.com regarding your issue and we will try to help you from there. We are sorry once again for all of the inconvenience. Thank you and awaiting for your response.

Overview

PinkyParadise has a rating of 3.2 stars from 219 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PinkyParadise most frequently mention customer service, contact lenses and brown eyes. PinkyParadise ranks 13th among Contact Lenses sites.

service
34
value
32
shipping
34
returns
20
quality
32
This company responds to reviews on average within 12 days