website thubmnail of PinkyParadise

PinkyParadise

How would you rate PinkyParadise?
grey star
grey star
grey star
grey star
grey star
Pennsylvania
1 review
0 helpful votes
Follow Judy C.
Unfollow Judy C.
Send Message
Share Review
Report Review

Excellent site for procuring any color and size of contact lenses you desire! I've tried multiple sites for buying quality colored circle lenses but Pinky Paradise has proven to be my favorite. It has the most variety of lenses and even an element of affordability with its generous share of free shipping deals. Being practically blind and astigmatic as well, I found it was a bit easier to find my prescription here than it was on other sites.The site's demand for a prescription letter photo prior to purchase also places an emphasis on the user's safety and I really appreciate that. Cosmetic beauty shouldn't be attained at the cost of one's eyesight.

Order #: *******

Date of experience: January 24, 2020
Pinky P. PinkyParadise Rep
over a year old

Thanks for your awesome feedback! ♥︎ ♥︎ ♥︎
We sincerely appreciate it.

New Jersey
6 reviews
21 helpful votes
Follow A W.
Unfollow A W.
Send Message
Share Review
Report Review

Ordered a set of Geo Princess Sesame lens that suppose to come with animal lens case. Pinky Paradise admitted that they forgot to send the animal lens case with my order but refuse to correct their mistake. They want me to pay additional shipping for the lens case. Why should I pay for additional shipping for something that they forgot to put in the package? Their Customer Service is extremely rude and stated that there is nothing they can do for me unless I pay them again for their mistake. This fraudulent company is based in Malaysia and doesn't follow business ethics. Don't order from them.

Date of experience: May 8, 2014
Colorado
9 reviews
18 helpful votes
Follow kara c.
Unfollow kara c.
Send Message
Share Review
Report Review

This site has amazing circle lenses cheaper than most other sites and great customer service. The product is very well manufactured and is one of the only sites i will be shopping for my circle lenses

Date of experience: January 7, 2012
Canada
1 review
0 helpful votes
Follow Faith S.
Unfollow Faith S.
Send Message
Share Review
Report Review

Amazing Contacts!
January 12, 2019

The contacts are reasonable price compared to most places I have seen online. I have gotten over 6 contacts from pinky paradise and I love them all! Especially my brown contacts. They are amazing highly recommend!

Date of experience: January 11, 2019
Pinky P. PinkyParadise Rep
over a year old

Thank you so much for taking the time to leave this amazing review. Looking forward for more business with u <3

Canada
1 review
1 helpful vote
Follow Inna S.
Unfollow Inna S.
Send Message
Share Review
Report Review

At first I was a bit scared because we never know with people's review but I took a guest and I was pretty surprised. I live in Canada and the shipping was very fast. So yeah, I could recommend it. Plus the prices are very good.

Date of experience: February 14, 2012
Washington
2 reviews
3 helpful votes
Follow Echo M.
Unfollow Echo M.
Send Message
Share Review
Report Review

So cute their scary
January 12, 2019

I ordered two pairs of contacts from them, and they're nothing short of perfection. I got blue eclipse, and brown grang (Order #: *******). The circle lens are just as comfy as the regular, and they don't dry out like crazy. As long as I look cute they get 5 stars lol.

Date of experience: January 10, 2019
Pinky P. PinkyParadise Rep
over a year old

Thank you so much for taking the time to leave this excellent review. Looking forward for more business with u <3

South Carolina
1 review
0 helpful votes
Follow Kendra N.
Unfollow Kendra N.
Send Message
Share Review
Report Review

I giggle every time I share the site name with friends but I have been blown away order after order with the price and quality of everything I've recieved. When I ended up with one lens (out of many in one particular order) that was the wrong prescription, customer service made it right and sent me a replacement without any hassle. I would never use another site for my contacts now that I'm a loyal PinkyParadise customer. I LOVE how they show the lenses on different eye colors so you can truly appreciate how they'll look when you receive them.

Date of experience: January 26, 2020
Pinky P. PinkyParadise Rep
over a year old

We are so happy that we meet your expectations and thank you so much for your continued support! ♥︎

Turkey
1 review
0 helpful votes
Follow Sude A.
Unfollow Sude A.
Send Message
Share Review
Report Review

I LOVE THIS LENS PAGE. I CAN EASILY FIND ALL THE LENSES I'M LOOKING FOR. THEY HELP ME WITH COSPLAY. I ALSO GET QUICK RETURN WHEN I WRITE A MESSAGE. I CAN EASILY KNOW ABOUT LENSES. THE GIFTS YOU SEND ARE AWESOME. I LOVE THEM

Date of experience: July 19, 2022
Pinky P. PinkyParadise Rep
over a year old

Thanks for your review ♡We sincerely appreciate it!

Romania
1 review
0 helpful votes
Follow Tania P.
Unfollow Tania P.
Send Message
Share Review
Report Review

I've purchased a few pairs of lenses with prescription as i can't find them in my country and I swear they are just perfect! Comfortble, fits perfectly on my eyes, and they also came with tiny cute cases. Simply the best! I often make purchases with my friends for cosplay, and this is our favourite place to get them from. I've never encountered any problems with the parcels, I sometimes have to wait a bit longer for them to arrive, as our delivery company is sometimes slow due to the amounth of parcels that they have to sort #*******

Date of experience: January 11, 2019
Pinky P. PinkyParadise Rep
over a year old

Thank you so much for your your constructive feedback. Looking forward for more business with u <3

Louisiana
1 review
1 helpful vote
Follow Van D.
Unfollow Van D.
Send Message
Share Review
Report Review

Ive been ordering with them for years now. Their new updates on the site sucks. It keep messing up. You have to provide proof of prescription. Back before the updates you didnt have to. I do understand that they need proof but they made it too complicated filling out different things. Their website keeps messing up to. I have to apply my info over and over even though I know I put in everything correctly. Its not like its my first time ordering from them. They dont like to refund you even if its their fault. Processing is forever! However, they have quick replies. The only thing is theyre quick on blaming it on the customer so you wont be able to get a refund. Im still waiting on my contacts since August-September. Their contacts might be cheaper then most websites but its not worth the hassle and headaches. Sad story since Ive been a long time customer. I ordered once a year and ever time its more than 4 pairs. So thats it for my relationship with this website. Game over!

Date of experience: December 9, 2017
Pinky P. PinkyParadise Rep
over a year old

Hi,

We have received your complaint and we truly apologize that we couldn't meet your expectations. This comes to us as a surprise due to the special attention that we give to each and every customer. Please be informed that we will definitely proceed with the replacement or a refund if the fault is in our end.

Besides, the issue with uploading prescription has been successfully solved by our support team since we had received some complaint regarding this functionality. We do really hope that you can give us another chance by re-ordering as you will definitely walk away with better experience this time.

We will also really appreciate if you can directly contact us via email to enquiry@pinkyparadise.com so we can solve these issues efficiently in a timely manner.

Thanks and apologies for the inconveniences.

Alabama
1 review
0 helpful votes
Follow Kanesha B.
Unfollow Kanesha B.
Send Message
Share Review
Report Review

I have ordered from this site before and my order ID is: *******. I love pinky paradise! My cousin recommended them to me and now I am addicted to circle lenses. I love how comfortable they are and how long they last. They have a great selection of yearly and semi-yearly lenses.

Date of experience: January 13, 2019
Pinky P. PinkyParadise Rep
over a year old

Thank you so much for taking the time to leave this excellent review. We really appreciate your business.

Kentucky
1 review
0 helpful votes
Follow Cecilia s.
Unfollow Cecilia s.
Send Message
Share Review
Report Review

These were my first contacts and for what I was expecting, they we're surprisingly pretty comfortable to wear. The colour was stunning and visible against my dark brown eyes, and perfect for my Ahri (League of Legends) cosplay. Just note that they are more of a golden-y yellow colour. Order# *******

Date of experience: January 11, 2019
Pinky P. PinkyParadise Rep
over a year old

Thank you so much for sharing your experience with us. Looking forward for more business with u <3

Australia
1 review
0 helpful votes
Follow Pauleen B.
Unfollow Pauleen B.
Send Message
Share Review
Report Review

I ordered the Geo xck-105 lenses which in itself was a great product - comfortable and just what I wanted! Their customer service is said to be extremely reliant and fast which is very true. Although I did not have an enquiry or a problem with the product, I had emailed them photos of their wear and care guide which had got me a 5% off coupon code. Their response was almost immediate and I was very satisfied! They have constant promotions running which I definitely recommend everyone to check out as I received a free pair of Geo Elamis lenses which I was very happy to have. Their packaging is extremely appealing and I had no problems whatsoever shopping at PinkyParadise. Their site is extremely reliable and easy to navigate. Thank you so much for the great service and product!

Order #: *******

Date of experience: January 10, 2019
Pinky P. PinkyParadise Rep
over a year old

Thank you so much for sharing your experience with us. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.<3

Canada
1 review
0 helpful votes
Follow Parviz L.
Unfollow Parviz L.
Send Message
Share Review
Report Review

The customer service and overall support I received from the representativs, especially, Elise was outstanding, personable and very prompt. There was a pair I liked but did not like the blue limbal ring, Elise responded professionally with alternate suggestions. Also their delivery time is very accurate. The quality of the lenses from Pinky Paradise is very good too. I will recommend them to all my family and friends... Kudos to everyone

Date of experience: January 26, 2020
Pinky P. PinkyParadise Rep
over a year old

Thank you so much for sharing your experience with us. Looking forward for more business with u <3

Illinois
1 review
0 helpful votes
Follow Linda S.
Unfollow Linda S.
Send Message
Share Review
Report Review

I absolutely loved the colored lens I bought from Pinky Paradise! I bought the G&G Shinny Grey and it was perfect and the price was fantastic too! The grey was noticeable and pretty but not too "fake" or anime looking(which isn't a bad thing, I was just looking for a more natural wear). Will definitely be buying from them again! My order ID number was *******

Date of experience: January 11, 2019
Pinky P. PinkyParadise Rep
over a year old

Thank you so much for taking the time to leave this amazing review. Looking forward for more business with u <3

Texas
1 review
0 helpful votes
Follow Marqui E.
Unfollow Marqui E.
Send Message
Share Review
Report Review

11/25/2019
January 28, 2020

Such comfortable lenses! Couldnt feel them at all. Excellent customer service and price I recieved them on time and with a extra surprise I wasnt expecting. I will continue to order from you guys and tell all my friends

Date of experience: January 27, 2020
Pinky P. PinkyParadise Rep
over a year old

Thanks for the positive feedback! ♥︎

Portugal
1 review
0 helpful votes
Follow Soraia C.
Unfollow Soraia C.
Send Message
Share Review
Report Review

Their contact lenses are of the best I've ever owned! They're super comfortable, easy to wear and of the highest quality.
PinkyParadise's customer service is very professional and fast always looking to give the best experience to their customers and cater to their needs.

Date of experience: January 26, 2020
Pinky P. PinkyParadise Rep
over a year old

Thanks you so much for this wonderful review ❤

Canada
1 review
3 helpful votes
Follow Kazu W.
Unfollow Kazu W.
Send Message
Share Review
Report Review

I ordered lenses in April it is now the end of May and I still have not received my order.

Customer service was unhelpful. They refused to resend the items. So now I am out $50 and they won't give me a refund or resend the order.

Date of experience: May 27, 2015
Pinky P. PinkyParadise Rep
over a year old

Dear Kazu,

We appreciate your bringing to our attention the problem of delivery. First we would like to express our deepest regret for the inconvenience caused by this unintentional and rare mistake. We are sorry that you were not satisfied by the delivery and we assure you that your complaint will be handled in a strict and serious way. We take full responsibility for the error and we guarantee that such incidents will not occur in the future. Please send your enquiry to customerservice@pinkyparadise.com and we assure to assist you to solve this matter. Thanks.

Switzerland
2 reviews
3 helpful votes
Follow Leonie J.
Unfollow Leonie J.
Send Message
Share Review
Report Review

They have an extremely wide range so there are circle lenses for everyone. I bough violet/grey circle lenses, they are not as vibrant as on the website (and I have light eyes) they are still quite good.

Date of experience: January 11, 2019
Pinky P. PinkyParadise Rep
over a year old

Thank you so much for taking the time to leave this amazing review. Looking forward for more business with u <3

Australia
1 review
0 helpful votes
Follow Lia K.
Unfollow Lia K.
Send Message
Share Review
Report Review

I always buy my contacts for cosplay from pinkyparadise because they are always such good quality and great price too! I haven't had any problems yet and recommend this site to all my cosplayer friends looking for contacts.

Date of experience: January 24, 2020
Pinky P. PinkyParadise Rep
over a year old

Thank you so much for sharing your experience with us. Looking forward for more business with u <3

Overview

PinkyParadise has a rating of 3.2 stars from 219 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PinkyParadise most frequently mention customer service, contact lenses and brown eyes. PinkyParadise ranks 13th among Contact Lenses sites.

service
34
value
32
shipping
34
returns
20
quality
32
This company responds to reviews on average within 12 days