Lensabl

I needed prescription lenses put into a set of motorcycle glasses I bought. They were wrap arounds, and many of the places I considered wouldn't touch them due to the complexity of the work. Lensabl was fantastic, contacted me when they needed info, and my glasses were ready in 2 weeks. A few months later I needed new glasses, got them from optometrist, but was never happy with the fit. They couldn't use my old frames as they said that they aren't in circulation anymore (?). So I sent them to Lensabl, and they again did a fabulous job. Highly recommend.

The best pair of frames that I've had, love the look & style of rimless frames! So far everything is good, got my doctor to put my prescription in through my insurance! I'll be keeping up with James Oro to see what new frames they come up with & I will consider to buy more frames in the future!

First time shopper and I can say it was a smooth process. Glasses came extremely fast and look exactly as show. Prescription was prefect, will definitely shop again

Just like the title of this review, I've received nothing but amazing quality and experience. I've appreciated the communication they gave me, and the transparency. They for-warned me ahead of time that my frames my receive some damage, due to the age of my frames which I've had for the last seven years. I didn't want to get a whole new set, as my frames were in still good condition. I was suggested of this company from my boss, and it was the best decision I've made with my eye sight! When I need new lenses again, I know who I'm going to. Thank you Lensabl!

The only issue with it is that as you can read from my order, it contained my specific color of blue transition lenses. My glasses did not contain blue, I think they are grey or charcoal. All else, great.

Prices are reasonable, and I love my new glasses. Customer service is good if a little slow. It can be difficult to tell from the site how long it'll take to get your glasses, but this is the third pair that I've received, and will likely use them again.

The first time my order came through, I couldn't see with my new glasses. Everything was blurry and they gave me a headache. I contacted customer service and, after several emails over a two week period, they finally agreed to remake the lenses. When the second pair came in, they were perfect. I loved the frames I had and not many places will allow you to keep your old frames so there is definitely a need for this type of business but I don't know if I would use Lensabl again. The hassle of trying to get the lenses remade when I repeatedly told them I could not see was stressful - especially knowing I couldn't get a refund.

I always looks this particular frame but the lenses were destroyed. I sent them into Lensabl and in a short period of time they are in my possession. I am now enjoying one of my favorite frames once again. TYSM

The only complaint is the website. It could be set up a little more clearly with having prescription glasses in their own category instead of imbedded within the sunglasses, I'd also recommend a virtual try on option!

A few days after ordering my glasses, I received an email stating there had been an issue when making my lenses, so there would be a delay in shipping. Not a problem, but after about 2 weeks, I received no update. I emailed customer service and before I even got a response, I received an email stating the glasses had been shipped. They arrived a few days later. I'm very happy with the glasses, but the order process was a little odd…maybe just a coincidence that I emailed customer service the same day the glasses were being shipped.

Marketing please review your automated messaging which in effect says don't bother us asking for updates as it prolongs the process.

Seems like a lot of steps for a senior, I needed to enlist help.

Pleased with glasses and cost.

So quick and easy. I am very happy with my lenses. They are perfect! I liked the status updates they give to let you know they received your frames and it in progress and when it's done and on its way to you.

It took over 3 weeks to get my glasses though all the communication I received from lensabl stated I should get it in a week.

I reached out 3 times to support for an update and found out my frames were on backorder. That is fine but you should have proactively told me not having to have me reach out.

Also with each support interaction I was told they would email me updates and they never did.

My second time contacting support they told me that my glasses would ship that day (Friday) but they did not ship until the following Tuesday.

I bought a nice pair of secondhand designer glasses and swapped out the lenses with premium lenses from lensabl. Very happy with how they turned out! I just wish they also helped adjust the frames since I'm figuring out how to do that at home.

Great service as always. Love Lensabi. Sent my glasses in that my dogs got. They reached out to me because the frames were scratched and wanted t make sure I want new lens put it.

I love how easy it is to order replacement lenses online! Fast service and you can track everything on the dashboard of your account. Only thing is this is my first pair that has an extreme glare especially at night and for somebody that needs glasses to drive it seems a little dangerous and not sure what happened