I've been purchasing lenses from pinky paradise for 3 years now. Very comfortable, affordable, and very pretty colors! Arrived on time, plus they come with cute cases. I recommend pink paradise 100%
Thanks pinky paradise!
Ever since first trying out PinkyParadise, I have continued buying all my contact lenses from them. The selection of lenses they have is amazing and there's constantly new products being introduced. The shipping does take around a month but it's worth waiting! Have never been disappointed and always looking forward to my orders. Order #:*******
Thanks for your positive feedback! ♥︎ ♥︎ ♥︎
I ordered from them recently. I ordered 8 pairs. Which is a decent chunk of money. They said delivered and they weren't. When I emailed them they decided it wasn't their issue and aren't going to resend them. I'm now out a ton of money and they aren't going to do anything about it. Their customer service is horrible. It would be the decent thing to refund or resend but they won't. Good luck if there's any issue because their customer service sucks.
Hi, Thanks for your feedback. Our sincerest apologies for any inconveniences caused and we truly understand your frustration.
Unfortunately, once the package has been shipped out the delivery, fully depends on the efficiency of the local courier company.
As the delivery status shows that the package has been delivered, you are required to file a complaint if the package is lost.
Please proceed to contact your local USPS office with your tracking number and file a lost complaint.
Once you have received the report number for the lost case, we will proceed with reshipment of your order.
Looking forward to hearing from you soon via email.
Thanks.
I am a 20 year contact wearer. I was interested in colored contacts that were cheaper than the prices of my optometrist so went online & found pinky paradise 6 months ago. I entered in my new script and received contacts a week later.
Hours after wearing, my eyes starting hurting. I thought is may be allergies do continued wearing. A day later my eyes were in so much pain I saw my eye doctor.
The entire inside of my lids were cut, the contact were a basic base curve instead of script on bottle. The cut lids are called GPC. I needed drops & steroids. I will now need to purchase daily contacts since they are thinner than regular. Even going back to standard contacts from my dr is no longer possible after having severe GPC because of the scar tissue formed.
I had multiple Dr visits and now in more expensive contacts because of these.
Hi,
First of all, we would like to sincerely apologize to you for any inconvenience this may have caused and do really hope that you will get well soon. Customer satisfaction is something that we take very seriously and would never compromise under any circumstances. Unfortunately, sometimes unavoidable issues happen.
As you are the first time user for circle lenses, we highly recommend to follow our wear and care guide. Besides, we highly recommend you to double check the base curve, diameter and prescription received are correct before using the lenses to avoid discomfort in future.
In our attempt to serve you better and retain you as one of our valuable customers, please email us your order number and the medical bills for your eyes to enquiry@pinkyparadise.com for further assistance.
We value your business and we would like to retain you as a customer. Please accept our apologies. Thank you for your understanding in this unfortunate matter.
I am 26 years old and never wore contacts. I ordered these and did not know how to use them. I put them in and the paint on the lenses scratched my eyes severely. I had to see my eye doctor and get prescription drops for 1 week. I was in severe pain. Whatever you do, don't fall for this or you may go blind!
Hi,
First of all, we would like to sincerely apologize to you for any inconvenience this may have caused and do really hope that you will get well soon. Customer satisfaction is something that we take very seriously and would never compromise under any circumstances. Unfortunately, sometimes unavoidable mistakes happen.
As you are the first time user for circle lenses, we highly recommend to follow our wear and care guide before using the lenses in your eyes. Besides, please check with optometrist for the prescription and lens size that you can wear to avoid any discomfort in future.
In our attempt to serve you better and retain you as one of our valuable customers, please email us your order number and the medical bills for your eyes to enquiry@pinkyparadise.com for claiming process from manufacturer.
We value your business and we would like to retain you as a customer. Please accept our apologies. Thank you for your understanding in this unfortunate matter.
They are pretty legit. The silicon material is comfy and it is not irritating in my eyes. Customer support was pretty quick in answering my questions via email. The color that I bought really popped and showed against my natural dark eye color. Would buy again.
Order #: *******
Thank you so much for sharing your experience with us. Looking forward for more business with u <3
Listen I really don't feel safe giving you my personal Info just to buy contacts. This is the only site that I know of that makes give out medical information just for cosmetic contact lenses.
Hi,
Please accept our sincerest apology.
We are complying with the ’Fairness to Contact Lens Consumers Act (FCLA)’ that our customer eye prescription must be verified by their licensed prescriber /optometrist, before we could sell them the prescribed/non-prescribed lenses.
The Act provides that contact lenses may be sold to consumers only in accordance with a valid prescription that is either presented to us (seller) or verified with the optometrist by the seller. To verify a prescription, the Act require us (seller) to send the prescription information we received from our customer to the optometrist for verification.
Therefore, without prescription slip we are unable to sell any lenses to our customers in USA.
Thanks.
I ordered from, and looked at the "track delivery" it was weird, it went all around the world, before arriving a few days late, but I'm satisfied, it still arrived, only a few days late.
Pinky paradise's products are always good quality. Shipping time is unnoticeable, about 2 weeks to Poland. In addition, there is a huge selection of lenses and almost all of them pictured on real life models instead of photoshopped, which is great advantage. Also they're often announce cool promotions like 50% off. I recommend :)
Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you!
These lenses showed up very well on my dark eyes, they were comfortable and I was able to wear them for a full day without discomfort. Site has always been helpful in accommodating any of my problems. Order id: *******
Thank you so much for sharing your experience with us. Looking forward for more business with u <3
I order all my cosplay lenses from here and they're absolutely amazing! I have a prescription and their range is fantastic, you can nearly always find one for your prescription in the style you want. My new pair came today, a lovely green that ive ordered before but sadly they went out of date so i was in need of new ones~ I chose the slowest delivery option but they have come already, so they're more then early! Love, love, love this shop and I /will/ be buying from them in the future.
For first time wearers though i'd suggest looking up care info and buying some solution before hand (You can get a bottle from most anywhere) as solution isnt provided and care info isnt provided either.
I would definitely recommend buying from PinkyParadise. Their contact lenses are so comfortable and give great effects to the eyes. I'm wearing Vassen Dolly Plus Red and they make my eyes look huge and the colour of them is very vivid and eye catching. They have contacts for daily looks too so if your not comfortable with crazy coloured contacts then you can get natural ones too.
Thanks for your continued support! ♥︎ ♥︎ ♥︎
We sincerely appreciate it. Have a nice day
Order # *******
Been wearing contacts for 9+ years and I would say I always go back to PinkyParadise. I've tried many brands but my eyes get so dry and I have to take them out after an hour or two. I usually get the yearly ones and they are so comfortable and sometimes I have them on for 12 hours and I don't feel a thing. PinkyParadise has amazing offers and affordable prices. Customer service is amazing. They solve any issues right away and ensure that you're completely satisfied. 5 out of 5 stars
Thank you so much for sharing your experience with us. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.<3
Order number: *******
I love my lenses, i always buy these ones and they have never failed me. They're my favourite! Such a pretty greyhound colour but still natural looking. It makes me feel more confident when I wear them!
Thank you so much for your kind words. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Looking forward for more business with u <3
I wear there lenses daily! Always so comfortable and I never had a problem with them making my eyes feel dry! The shipping even though international is exceptional! I always order from here
Order#*******
Thank you so much for taking the time to leave this excellent review. Looking forward for more business with u <3
I have ordered more than 10 times from them, and never had any problems. The shipping was slow, yes, but if you want to receive your orders faster, you can pay for fedex, etc so there are more options available.
I always got what i ordered. The contacts were all good, lasted a long time.
The prices are affordable.
I recommend them.
Hi,
On behalf of Pinky Paradise we wish to express our sincerest appreciation for your continued patronage.
Please always share your feedback with us; this is how we keep learning and improving.
Thanks
As someone that is basically blind without lenses or glasses, it can be quite hard to find colored contacts for dressing up or just a more natural everyday color change. I found PinkyParadise back in 2014 and it's been my favorite place to buy lenses since! I love that I can choose my prescription in whatever pair I like and that I easily can find what I'm looking for on the site, by choosen 'brown lenses', 'yearly lenses' and such to only show what I want!
(Order: *******, ******* & *******)
Thanks for the amazing review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you!
Pinkyparadise is the only contact lenses online store that I trust! I've ordered several of their lenses and my all time favourites are white mesh black rim and GEO Bella brown! Their lenses are always so comfortable and can be worn for long hours without feeling dry. I love how they have prescription for people who need it and they always try their best to get it back in stock. I use these lenses for cosplay and it's never failed to impress. Shipping time is fast and cheap it's worth it.
Order #: *******
My Instagram is:@re. Reinak and I only use pinkyparadise lenses :)
Thanks for your support and encouraging kind words! ❤
I was kind of skeptical about this website because every time i signed in, it would immediately sign me out if i tried to do anything, but the contacts were cheap and i found a coupon online for 50% off so i said why not. I got the contacts about a week and a half after i ordered them. Kind of itchy to wear at first but the feeling wears off after a few hours. They're really pretty and actually look like the picture, which is pretty rare. Great service. I recommend pinky paradise.
I've ordered several pairs of prescription circle lenses from Pink Paradise and I've always gotten the exact thing I ordered in the time frame that they told me. One of my lenses came ripped and after emailing them a photo of the lenses they shipped me another pair the next day free of charge. I guess some people have bad luck but I've always had a good time with them. It's super affordable and you can even check their Facebook to see what their lenses look like in real life
Overview
PinkyParadise has a rating of 3.2 stars from 219 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PinkyParadise most frequently mention customer service, contact lenses and brown eyes. PinkyParadise ranks 13th among Contact Lenses sites.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for the positive feedback! ♥︎