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PinkyParadise

How would you rate PinkyParadise?
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Australia
1 review
5 helpful votes
Follow Helena A.
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Pinky Paradise are amazing! I live in Australia and have ordered multiple sets of lenses from them for cosplay, halloween and cosmetic purposes. The lenses have all been amazing and the the one pair that was damaged, they replaced for free. They are friendly and always send cute free lens case which I appreciate.

I cannot say enough good things about them! I also really like that you can see real life pictures of people wearing their lenses on their website and facebook page. Which is good for seeing what the lenses look like on different coloured eyes.

Date of experience: December 10, 2014
Finland
4 reviews
2 helpful votes
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Loyal customer
November 27, 2016

First time I ever found Pinky Paradise I was intrigued, they have a variety of lenses among other products. For years I have been a loyal customer. Their lenses are fantastic quality the customer service is impeccable. I particularly enjoy their yearly colored lenses. They're extremely comfortable, I wear them all day every day.

Date of experience: November 26, 2016
Pinky P. PinkyParadise Rep
over a year old

Hi Heather, Thanks for your constructive feedback.
For your kind information, we have now improved our packaging process to avoid multipurpose solution leaking cases.
These precautions will ensure that such errors will not happen again in the future. This would not have been possible without you drawing our attention to your case. We take this opportunity to thank you for your feedback which allows us to serve you and other customers better.

GB
1 review
0 helpful votes
Follow Abigail H.
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They have an amazing selection of high quality lenses at awesome prices. Their shipping and handling is immaculate! They even provide you with instructions on how to wear/store/clean your lenses! They are honestly the best company I've used for lenses especially cosplay ones. Their customer service is top quality too! (p. S they give you the cutest lens cases)

Date of experience: January 26, 2020
Pinky P. PinkyParadise Rep
over a year old

We are so happy that you loved them ♥︎

South Carolina
1 review
0 helpful votes
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I've been purchasing my lenses here for a few years now. They have a wide selection in the cutest colors and styles! I've had no issues with shipping or customer service either. Pinky's the only place with lenses that don't bother my eyes and they even ask for proof of your eye prescription.

Order ID: *******

Date of experience: January 29, 2020
Pinky P. PinkyParadise Rep
over a year old

Thanks for your awesome feedback! ♥︎ ♥︎ ♥︎
We sincerely appreciate it.

Australia
1 review
0 helpful votes
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Extremely Accessible!
January 14, 2019

My order ID - ******* I first knew about this site when i saw the promotions for the halloween sale which has a generous discount and i had gotten two pairs of lenses which arrived pretty quickly considering I am in Australia. Although i am male, i do very much enjoy wearing contacts and i got many compliments whilst going out. I was also very surprised with the free extras they had given me which was very kind of them to do.

Date of experience: January 12, 2019
Pinky P. PinkyParadise Rep
over a year old

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you!

Delaware
1 review
0 helpful votes
Follow Gabby S.
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( order #*******) this was my second order and I had gotten seven lenses. They all came with animal cases! And express shipping was free from my total! From Malaysia to USA east coast it came in only FOUR days! Legit insane! Everything came in a super sturdy styrafoam packing thank god. Ive been following this site for over a decade and finally being able to order was more than I expected!

Date of experience: January 12, 2019
Pinky P. PinkyParadise Rep
over a year old

Thank you so much for sharing your experience with us. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.<3

Canada
1 review
0 helpful votes
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I have ordered several lenses and all pairs have been extremely comfortable. I have tried a few different brands although most have been about 14mm in diameters. Despite the size, I have been able to wear them for 8-10 hours without any irritation.

I appreciate that they have other customers reviews with photos underneath to show how the colour appears on different coloured eyes. This is especially helpful when ordering a lens colour that is similar to the models eye colour.

Most lenses have a good pigmentation and cover my dark eyes. They are pretty clear about which ones are less vivid which helps me to avoid getting lenses that I am disappointed with.

All lenses come with a case, which is a nice little touch. The cases are cute animals which is bonus.

I haven't order anything recently with the canada post strike happening but typically my orders had arrived within a week which was surprising.

Date of experience: January 11, 2019
Pinky P. PinkyParadise Rep
over a year old

Thank you so much for your kind words. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Looking forward for more business with u <3

GB
1 review
0 helpful votes
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Amazing Company
January 12, 2019

My favourite site for buying coloured contact lenses Great range of trustworthy products and always reliable with orders even when shipping over seas, news letters. A wide variety of lenses at great prices on a site that's easy to navigate.

Date of experience: January 11, 2019
Pinky P. PinkyParadise Rep
over a year old

Thank you so much for sharing your experience with us. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.<3

California
1 review
1 helpful vote
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I have light green eyes and I wanted to try color contacts to give them a kick of brighter color. Pinky Paradise has so many options for every color shade contact you could want. They last for one whole year and they are all around $25! Free shipping over $130 if you want to stock up.

Date of experience: April 28, 2014
Canada
11 reviews
24 helpful votes
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Would order again
February 16, 2015

I ordered a pair of circle lenses on January 13,2015 and I did not received the lenses until February 13. At the same time I ordered during the free shipping promotion so that may be the reason it took much longer but tracking information is available to make sure the items are actually processing. But the items have arrived, it came with a free pair of lens case, I'm satisfied.

Date of experience: February 16, 2015
Nevada
2 reviews
0 helpful votes
Follow Yumi N.
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I absolutely love all the lenses I've bought from here!^-^ they are very comfortable and I love how pinky paradise has great costumer service, bonus! They send you small gifts with your purchase. I started buying about 5 years ago luckily a friend of mine introduced me to it!

Date of experience: January 13, 2019
Pinky P. PinkyParadise Rep
over a year old

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you!

GB
1 review
0 helpful votes
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Bought 3 pairs of lenses from the site last year and couldn't be more happy with them. They arrived really quickly, feel super comfortable and give me the perfect animated look to imitate my favourite anime and game characters for my cosplay. Would definitely recommend!
Order Id: *******

Date of experience: January 25, 2020
Pinky P. PinkyParadise Rep
over a year old

Thank you so much for your kind words. Looking forward for more business with u ♥︎

Canada
1 review
4 helpful votes
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Extremely disappointed
February 2, 2018

This website may use to be good but not anymore. So where do I even start?! So... when I first ordered from their website they told me I still haven't paid even though I did. I even had the receipt for my order. So I contacted them. And after few days they tell me there was some problem and will ship my order after they process it. And then comes the problem with my actual package. It's been over a month since I have ordered but I still haven't gotten my package. I emailed them multiple times... and each time they have a different excuse. So I emailed them once more before writing this review and waiting for a reply. Right now I can't even open a dispute with PayPal since it's has been too long. Oh forgot to mention one other thing, they decided to process my payment after I opened a dispute with them for the payment. Anyway, if they don't do anything I will be short of $66. I am really disappointed. If there was an option for 0 stars... that's what this company deserves.

Date of experience: February 2, 2018
Pinky P. PinkyParadise Rep
over a year old

Hi,

We sincerely apologize for the inconvenience caused,

After reading through the email conversation with our customer service team, we found that the initial complaint was regarding the payment issue. We are so sorry for the inconveniences caused to you during the payment process. It have been informed that your payment has been received but the system failed to detect it.

Kindly be informed that we have shipped out the package on 12/27/2017 06:01p.m. Currently the package has been distributing according to area, the delayed may due to overloaded package and weather condition. Kindly check with your nearest post office regarding the package. As compensation, we would like to offer you discount of 10% in your next purchase, kindly check your email for the discount code.

Please accept our sincere apologies, we truly appreciate your understanding.

Thanks.

Canada
1 review
0 helpful votes
Follow Hiba n.
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Wow wow and wow
January 12, 2019

Truly blessed to find this website, all my life I had to wear clear astigmatism contacts, untill I discovered Pinkyparadise :) they have some gorgeous color options for astigmatism and let me tell you, these contacts are also really comfortable. Order #: *******

Date of experience: January 10, 2019
Pinky P. PinkyParadise Rep
over a year old

Thank you so much for your kind words. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Looking forward for more business with u <3

GB
1 review
0 helpful votes
Follow Nadiah H.
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I highly recommend this place! Before I just go for the store-bought cheap contact lenses but once I bought my first pair from Pinky Paradise, the difference is obvious! More comfortable, great pigmentation and better quality. My favourite is Geo Elamis Verde Green!

Order ID: *******, *******

Date of experience: January 10, 2019
Pinky P. PinkyParadise Rep
over a year old

Thanks for the positive feedback! We’re so happy you loved the Geo Elamis Verde Green. Our newly arrived Eurasia lenses are worth a try too <3

Colorado
1 review
0 helpful votes
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Contact lenses
January 27, 2020

I've been ordering from pinky paradise for about the last four years and I really can say I've never been disappointed, their site layout is really good compared to other places I've tried to orderer from and it doesn't give you that sketchy "I'm just a pop up Halloween contact site that will be gone in a month" vibe. Their customer service is really good and tracking your contacts is also really easy on here, they've also got super cute contact cases that come with every pair or contacts and the wigs they sell are pretty cute. I really would recommend pinky paradise if your looking for a really legitimate contact seller. 5/5
Order ID: *******

Date of experience: January 26, 2020
Pinky P. PinkyParadise Rep
over a year old

We are beyond happy that you loved the it!

New York
1 review
6 helpful votes
Follow The t.
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If u also notice in all the "good" reviews that are posted they are nothing but asian chica pics, it's a scam! Someone in Asia is taking your money just like Nigerians do scams (unfortunately they scammed me :/ ) so save yourself the time and ur money, if you're skeptical go ahead just don't expect your $ back.

Date of experience: March 4, 2016
Pinky P. PinkyParadise Rep
over a year old

Hi,

We've been selling authentic circle lens many years ago and customer safety is always our priority.

We made sure all products are imported directly from Korea and monitor the product and customer review accordingly.

We are not scam and you may see a lot of positive review in Instagram / Facebook that talking about our product and services and that is the reputation our company built since 9 years ago.

Our customers comes from all side of the world and not only Asian.

Currently we are having a great promotion and you can view it in our website.

https://www.pinkyparadise.com/One-plus-One-equals-Three-s/2232.htm

Hope this clarifies everything.

Thanks.

Canada
1 review
0 helpful votes
Follow Ashley T.
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Pinky Paradise is THE website I recommend buying coloured contacts; I've relied on them for the past 6 years, and continue to do so because of their care with the product. They also give us freebies! Shipping can take a little while though and prices can be up there, but overall I can't think of any other place I'd buy my coloured contacts.

Date of experience: January 11, 2019
Pinky P. PinkyParadise Rep
over a year old

Thank you so much for your kind words. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Looking forward for more business with u <3

Texas
1 review
0 helpful votes
Follow Rebecca B.
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There are no words for how awesome these lenses are; I love everything about them and can't think of a single problem I've had with this company.
I was nervous about getting prescription contacts online because I have two different prescriptions, but every pair I have gotten from PinkyParadise fits so well that I don't feel the contacts in at all! I've never had an issue with shipping and they come in a timely manner; I've never waited more than a week and a half for my lenses. They look amazing for both cosplays and everyday wear. If you are looking for a pair of beautiful colored lenses, go with PinkyParadise!

Date of experience: January 10, 2019
Pinky P. PinkyParadise Rep
over a year old

Thank you so much for sharing your experience with us. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you.<3

Pennsylvania
1 review
0 helpful votes
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Amazing color
January 29, 2020

I personally haven't been able to experience your product. However my sister in law has! She has dark colored eyes so was very skeptical on getting a lighter color. But she was amazed when she got them and put them in. She said they were comfortable on the eye and you would have never guessed she had dark color eyes!

Date of experience: January 28, 2020

Overview

PinkyParadise has a rating of 3.2 stars from 219 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with PinkyParadise most frequently mention customer service, contact lenses and brown eyes. PinkyParadise ranks 13th among Contact Lenses sites.

service
34
value
32
shipping
34
returns
20
quality
32
This company responds to reviews on average within 12 days