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From the business
Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Thanks for helping me change my account info without having to make a call! It was quick and easy when direction was provided!
Payoneer has been great, their support and how easy it is to use... will not go a different route. You got one here for life :)
I really liked the service and he helped me for my account and i really appreciate the service.
Thanks man!
Payoneer is the best service. They have a polite customer service team. I really enjoy working with payoneer. Highly recommended
The customer care agent was very good and knowledgeable and gave me the correct information. I am very pleased with the service i got.
It was a good experience. The best service ever. Thank you for helping me every time. Good service. You have provided. I will recommend Payoneer so far.
I will continue to use payoneer thanks i sure would like to say i have always trusted payoneer to make online transactions it is safe and reliable
The service was fine an satisfactory and according to international standards.
And most important thing is i loved the music they play during waiting.
Thanks
Agent was awesome. He was very polite and did everything to retrieve my account. Payoneer is very convenient and accessible. Thanks for the help.
Professional Experience. Highly recommended for customers who are really in need of help for their small business.
Payoneer is the best platform for all freelancers for transactions and money transfer i recommend this to all
Good service but little problems with payments receiving. But its about security reason which i can understand overall good services
Fix your company... some phones are not as clean and clear. Talk to your customers when there is an issue.
My overall experience is very good so far. Customer Care service is way good.
I hope this payoneer team gets lots of success in upcoming venture.
Shorter hold times need to be worked on but otherwise had a good experience and helpful information, thanks
Quite impressed by your customer service, looking forward to earning on this platform with fiverr, please do create a special line for fiverr users who are having difficulty linking your card with fiverr account.
Smooth, easy and fast transaction every single time! Good job! Super customer service. Appreciate timely emails as notification for payments. No rip-off fees. It has been very great doing business with Payoneer.
Effective short and kind
Needed forms and explanations of the process of opening an account on Amazon
Very patient with me and answered all my questions and fixed both problems that i had. Love that i was able to get it fixed now instead of submitting an email and waiting and wondering if they received it. Love the live chat thank you
Great experience with the Agent that attend to me, he uses cool words that calm my fear of the shipping card, he provided me the links to get the card
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members