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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
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They are doing quite fine with their services but the demands they placed on accounts for verification of account is taking ages to achieve. I am practically considering diverting to PayPal cos I don't think I can stomach this nonsense any longer
At present, these are the right and
Most efficient services a matter of
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An example of a friendly, efficient,
And fast, each of which is important in itself.
Regards
David Cooper
Very helpful and customer oriented. Gave the impression that they wished to find solutions to help me do business with more ease.
Great service. I am more than satisfied with payoneer. They are reliable, they care for clients satisfaction and they are always there to help you with any issue you may be experiencing.
I was introduced to payoneer las year and i. Have only amazing things to day about the service. From punctuality of find transfers to excellent customer service, im very pleased with payoneer.
I met Payoneer in this year of 2018, when I was looking for online banking, and frankly, I was surprised when I first got in touch to be served by the Payoneer team, despite being number 20 on the list I waited 11 minutes and finally when I was met, exceeded expectations, I'm loving working with Payoneer. I believe I will still go far, and I am recommending to many to join this wonderful team.
I contacted Payoneer customer service twice during the same day and I was really well treated, especially the 2nd time. This interactive exchange has really added to my experience and I am really happy with the professionalism of the staff.
I asked if rhey would transfer my money back to le-vel because my buyers are on hold! Due to fact dont know when I will be getting any buyers!
Very good service. Need has completed within just one second. Very Fast. Very very happy about the service.
Great working with payoneer.
Excellent customer care service.
Th customer care agent was so polite and patient.
He consider my issue seriously.
I am a seller on Amazon and payoneer is great way to receive payment.
I was frantic as i had not received my payoneer card. I went to Customer care and chatted with a professional who assured me that my funds were safe and proceeded to order a new card for me at no cost. I am relieved. My trust in payoneer is restored.
Thanks my problem is resolved my some of usd was not showing account but after contacting helpline my issue is resolved thank you so much i love using payoneer... take care
Payoneer is great, but I am having issues with the billing service. My payments are on hold and they are asking for documents to validated my account too frequently (I am not a new user). Not happy with their follow up process. I will move back to PayPal.
I've been using Payoneer for several years now. It works perfectly, low fee and has perfect Customer Service department.
Very Professional and decent customer support. Always there to help their customers. I would strongly recommend Payoneer for all the cash transfers.
Overall my experience was somewhat frustrating at the beginning but eventually with patience I learned the true morals of Payoneer customer service all thanks to Sofie/sofy.
The time between the payment was sent via credit card to the time it hits the account and is cleared is soooooo looooooong it's like a death march.
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Christian seriously advising u stay away from them except u have too much money to give to that company, not legit, I'm still chasing Payoner for my money I mean thousands. Don't go anywhere near them. Goodluck
Answer: Definitely a scam, they are not listed on the The Mastercard Compliant Service Provider List of which anyone can view and download directly from Mastercard https://www.mastercard.us/en-us/merchants/safety-security/security-recommendations/service-providers-need-to-know.html If Payoneer is legit why isn't it on the list like Paypal and alllll the other legit companies? It is because they are NOT legit and they are a scam!
Answer: Hi there, I am sorry to hear about this. Please provide the ticket number associated to the email correspondence you had with our Support center. If you are unable to locate this number, please provide your customer ID and email associated to your Payoneer account. Thanks, The Payoneer Team
Answer: The limit is indicated on the site, I think it is about $2500, you m a y be limited by the amount of cash your at will give out per transaction but you can withdraw 2 or 3 t I'm es in one day until you reach the limit
Answer: Hi Zeeshan! Please, DM us with your customer ID, or submit your request using this link https://paynr.co/3stgqCc.
Answer: Hi Bisrat. Sure! Please DM us with your customer ID and we will be happy to assist you.
Answer: Hi Bisrat, thank you very much for reaching out. We are sorry to hear about these difficulties that you are experiencing trying to contact us. Please be advised that you can use this form to get in touch with our Customer Support: https://paynr.co/ask Alternatively, you may provide you customer ID here so that our representatives can contact you. Thank you for your cooperation and understanding!
Answer: Hi Jo! We hope that our Customer Care representatives were able to assist you with your issue. If you still need any help with updating your personal details, please don't hesitate to send us a PM here, we will check what can be done to facilitate the process for you. Stay well!
Answer: In today's borderless digital world, Payoneer enables millions of businesses and professionals from more than 200 countries and territories to connect with each other and grow globally. With Payoneer's fast, flexible, secure and low-cost solutions, marketplaces, networks, businesses and professionals throughout the world can pay and get paid globally, as easily as they do locally. We work under a robust, risk-based compliance program that addresses the regulatory requirements of our services. We also genuinely care about the safety of our customers' funds. Compliance with financial regulations is an integral part of our operations. We believe that right now we are offering competitive prices for the services that we provide. At the same time, we are constantly working to find ways to lower them.