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Payoneer is the financial technology company empowering the world’s small and medium-sized businesses to transact, do business, and grow globally. Payoneer was founded in 2005 with the belief that talent is equally distributed, but opportunity is not. It is our mission to enable any entrepreneur and business anywhere to participate and succeed in an increasingly digital global economy. Since our founding, we have built a global financial stack that removes barriers and simplifies cross-border commerce. We make it easier for millions of SMBs, particularly in emerging markets, to connect to the global economy, pay and get paid, manage their funds across multiple currencies, and grow their businesses.
Payoneer Reviews Summary
The company enjoys a generally positive reputation, particularly for its customer service, which is frequently described as responsive, knowledgeable, and supportive. Many customers appreciate the efficiency and clarity of the representatives, highlighting their commitment to resolving issues effectively. However, some reviews indicate frustrations with initial service experiences, particularly regarding account access and verification processes, which can lead to significant delays and dissatisfaction. Overall, while the company excels in providing a user-friendly platform and reliable support, there remains a need for improvement in training and consistency across all customer interactions to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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I have always had good experiences and will continue to support this company. Most of the time they always give correct advice and my issues have been addressed and resolved in the appropriate turnaround time. I would recommend/suggest them to anyone.
My customer service rep on the online chat was amazing. He explained everything and helped me to understand.
Very satisfied with Payoneer's services, transfering money from/to accounts in foreign countries was never easier to me. Highly recommended.
Very useful, i found the answers for all my questions.
And the most important is the answers are consise and presise
Thanks
I hate payoneer because there is little to no info before you make an account. I tried to ask in forums and media because they only have support for customers and no answers. I decided to use payoneer because paypal was taking too much from me. But then I regretted it. They only accept their credit card which is way more expensive than linking you local credit card like you do with paypal, their maintenance is pricey and has fees for everything. Then there is the chaos with the bank account, they automatically linked my credit card but every person I spoke to and every info there is about withdrawal to a bank is through a bank account not credit card, which I don't have. I have no idea how am I going to withdraw my money but I will try through the bank. Next, there is the fact that they have a minimum sum of 1000 dollars when I want to withdraw which is an insane amount of money considering I work part-time for a small firm, where I barely make 300 dollars monthly. Thank God they said they will lower the minimum sum because other way I would have had to wait to gather the amount, which again... is insane. Also, I tried for a week to get in touch with support and no answer. I hope I will be able to withdraw my money through the bank, if everything goes like I want to I will rise the stars in this review.
Very goog service. I love you payoneer coustener service thanks. One more time i love very well your service
Thanks a lot for bringing ease in our life. I am working as freelancer and it has never been so easy to receive payments without payoneer in Pakistan. I can get it in bank or ATM anytime.
An actual payment service that doesn't try to ****** its non-US / EU users at every step of the way.
I admit that they had bent the rules and allowed me to re-register with same email.
It took a couple of phone calls but they did inform me through emails on what to do.
I have written to customer care, and called customer care regarding the fact that I can no longer request payment from clients. I did supply the proper documentation for my request, however the client in question complained that it was not authorized, and the transaction was voided. Then payoneer has stopped my service in terms of being able to request payment from other clients. This is now effecting my day to day business and all I want is a solution where I can again request payment and receive payment from clients.
Using payoneer since last 3 years, excellent service and 5+ stars to customer support, will continue using them for my business
She is fast and helped quickly. Love to see her here. Best experience with becca wonderful girl. Highly recommend to others
I'm very satisfied with customer support and Payoneer service overall. Fast and easy to use. Highly recommended!
I have 9 years experiences at payoneer card. Please any one can use payoneer card for online payment.
These guys are awesome; service is great and quick transferring funds to my bank. Representatives are professional and courteous; they are prompt and diligent to resolving any concerns. Thanks!
The web page says you can do payments to other payoneer accounts, and I couldn't do it yet.
Seems I need to be elegible.
Will try to get there as soon as possible, but i thought everything was immediate.
Payoneer lets me make business on freelancer.com, earn money and get paid in any place of the world.
Its easy flexible and very fast in payment and support response, I always get my payments on time, I am using Payoneer for very long time and very happy to use without any issue.
I have other accounts who handle payments but their services cannot compete with Payoneer because Payoneer is the best:)
Keep it up high and high :)
Wow, Mica took the time to answer my questions and provided me with the information I needed although it took too long, she was amazing with me!
The new terms & service of having to get $5000 in payments from other platforms in order to be able to bill clients is awful!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members