Partzilla has a rating of 4.4 stars from 2,003 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Partzilla most frequently mention customer service, oem parts and fast delivery. Partzilla ranks 4th among Motorcycle Parts sites.
Product was received as advertised and on time. Very satisfied with my custom experience.
I ordered one jet and payed for two day shipping now 7 days later still haven't received it.
Get help to find what I needed and receive the right part thank you
Super fast shipping and the part was exactly what i needed.
It was great, very helpful and professional customer service even with small detail items
I recommend it. The best place to buy motorcycle parts and accessories, some items are pricey.
Sore had what I needed at a very fair price and quick shipping as well.
Received my parts really fast and at a great price! My go to for side by side/atv parts!
I just needed 1 hose, they had it in stock & it showed up in 4 days. Thanks
Received order as expected. Parts look good and shipping was fast
Received part but haven't installed it till the weather warms up
The texting option is phenomenal. Thank you for implementing that.
What you see is what you get. Easy to find parts. Fair pricing. Fast shipping too.
Thank-You
The parts I needed were in stock and shipped quickly
Shipping was awesome had the item on the date and time awesome job 👏
The right parts delivered with great service. Thank you!
Answer: Please call our customer service team anytime for your return shipping label. Our number is: 877-473-4595.
Answer: Yes, we can ship to Saipan. We recommend Northern Mariana Islands at checkout. Shipping rates will depend on how much you buy and how fast you want it. In general, shipping ranges from $11.99 to $58.99 if the order is under $1,000. If your order is over $1,000 we will contact you with the freight cost after you place the order.
Answer: Hi Shane, We are sorry for the delay. Please send us your order information at loyalty@partzilla.com, and we will look into this immediately.
Answer: We have been put in line a couple times... we are now in line as the 186 person... Really? My son has been messaging customer service several times... Why is it so difficult to get a label and an answer to a question?
Answer: Hi Erlend - We are working on a resolution to the issue and I appreciate your patience. With the holidays, things are taking a little longer than expected, but we are trying our very best to turn your 1-star review into a 5-star review. Give us a few more days.
We do apologize for any inconvenience this may have caused you. It does appear that you paid for expedited and it didn't come within that time range. Please reach out to our customer service team and we'll be able to refund some of that shipping for you.