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OJCommerceReviews 885

2.4

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OJCommerce Reviews Summary

OJCommerce has a rating of 2.4 stars from 885 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with OJCommerce most frequently mention customer service, return shipping and worst company. OJCommerce ranks 20th among Furniture sites.

service
61
value
59
shipping
59
returns
50
quality
50

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New York
1 review
0 helpful votes
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I live in MD, in a 1920"s rowhouse. The window air conditioner finally died and I needed to replace fast, since we are experiencing 90+ degree weather.
Decided on a different model and chose the Amana floor standing air conditioner through Walmart (shipped by OJCommerce)
Air conditioner was shipped through Fedex and arrived a week earlier than expected.
Everything was in great shape, was able to install with no issues.
I'd like to add, when I ordered this showed as 'only one left'. Sounds like a non issue but too many times especially now, we have ordered the last item to find out inventory was incorrect.
Thanks OJCommerece!

Date of experience: August 13, 2020
New York
2 reviews
0 helpful votes
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Satisfied
August 14, 2020

I ordered a chair and ottoman at an amazing price. Everything was delivered without any damage. The pieces look amazing. This was my first time ordering and it definitely won't be my last time. Truly I have no complaints. Sorry, for those of you that did. Realize sometimes things go wrong. I will be ordering again. Keep of the good work.

Date of experience: August 13, 2020
Missouri
1 review
0 helpful votes
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Missing hardware
August 13, 2020

Received the chair with no hardware. Called cs phone number and the first question they asked was if I looked for the hardware... obviously I did. Also, their phones use VoIP and you can only hear 1 out of every 5 words the rep says. Hoping I get the hardware soon to put it together after waiting two weeks to begin with.

Date of experience: August 12, 2020
California
1 review
0 helpful votes
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I ordered a small computer desk for my daughter who like thousands of other kids will be doing home schooling. The desk was the most reasonably priced, beating Amazon, and arrived in a couple days. Great service and easy to assemble with simple directions.

Date of experience: August 12, 2020
New Mexico
1 review
0 helpful votes
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Manual Treadmill
August 14, 2020

A great product and transaction all around. I would be confident in recommending doing business with this company Thank You!

Date of experience: August 12, 2020
New Jersey
1 review
0 helpful votes
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I was satisfied with the purchase, however became disappointed with the packaging because the screws for the door handles were not included. Maybe a factory oversight, but still disappointing.

Date of experience: August 12, 2020
Germany
1 review
0 helpful votes
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Rainbow checkered
August 13, 2020

Smelled awesomely leatherly
Big but not huge
Great color
So soft
Should have gotten it when it was only $60!

Date of experience: August 11, 2020
California
1 review
0 helpful votes
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Great deal
August 12, 2020

The dressing table showed up earlier than promised. The parts were packed nicely. The dressing table was easy to put together and clear directions. I would recommend this table for any young girl.

Date of experience: August 11, 2020
Arkansas
1 review
0 helpful votes
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Air Conditioner
August 12, 2020

Very satisfied with unit. Good purchase-would recommend to anyone to purchase. Does what's needed to cool area.

Date of experience: August 11, 2020
Colorado
1 review
0 helpful votes
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Terrific
August 11, 2020

This bookcase is exactly what we wanted
After putting together it is better than pictured and is a great addition to our living room and atmosphere for our remodeling and the finish is close to the wife's hunter green color scheme

Date of experience: August 10, 2020
Maine
1 review
1 helpful vote
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Oh I received my cabinet in perfect condition, all of the parts are there, and they were clearly marked so there was no confusion. I haven't put many furniture items together but this was fairly easy for me as a beginner. I was able to put the five drawer cabinet together by myself and it took me roughly an hour or so because of all the parts to the drawers. The hardest part for me was trying to get the back of the cabinet lined up with the top part of the cabinet. The back was slightly curved so it made it hard trying to get the top part into all of the holes as well as get the back part lined up. Other than that it seems to be a fairly decent cabinet for me it's slightly wobbles but it's fine. The drawers are about 3 inches deep, and they slide in and out easily. Just make sure when you do the very last step which is inserting the whitecaps into the back of the drawers that you start with the bottom drawer first, and then work your way up. It's a great cabinet for bedroom personal stuff, maybe lingerie items, crafts, in the kitchen for utensils or plates, children's room for smaller toys like legos or matchboxes or doll items, even in a garage for small tools! I'm using it for all of my makeup and nail products! I'm very excited to fill it up and clean up my workspace a bit! I may even buy another one! A+++

Date of experience: August 7, 2020
Texas
1 review
0 helpful votes
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The product ordered was described well and delivered quickly. Very satisfied with quality and service of this purchase.

Date of experience: August 7, 2020
North Carolina
1 review
0 helpful votes
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Very happy
August 8, 2020

I am very impressed with OJ Commerce and my experience. I absolutely love my mirror. It is sturdy and a perfect full body mirror. I am actually not using the stand, and it is leaning against the wall. Love it, and it is a great addition to our bedroom!

Date of experience: August 7, 2020
Germany
1 review
0 helpful votes
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I'm impressed with my purchase of the Crystal Tufted Floor Length Mirror by Naomi. The mirror is exquisitely beautiful and fit perfectly with my decorating scheme. I selected the color gray and the shade is an exact fit. Raving about its style and beauty, sent pictures to relative who was equally impressed. Delivery was done in a very timely manner, especially considering the current pandemic which has delayed purchases with other merchants. It arrive intact due to very good packing materials. Bravo to a company I wasn't familiar with, happened to stumble across online. Very pleased with purchase, looking forward to doing future business, and would definitely recommend to others.

Date of experience: August 7, 2020
Indiana
1 review
0 helpful votes
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Mini pool vac
August 6, 2020

We ordered this vacuum due to lack of options in our area, as all local stores were sold out. It is a nice design and easy to assemble/use. However, mine broke after only two uses. The plastic attachment for a hose completely snapped off. Following the manufacturer's instructions I had enough hose in the water to reach the further corner of the pool. So, it didn't break because it was pulled too rough... It actually broke as I was removing it from the water to clean the bag, because it was a weak/cheap joint connecting the vacuum to the hose. For $50 I knew I wasn't getting the best model, but I definitely expected more than two uses... I also noticed within the very short time I used it that the Velcro bag is also very cheap and easy to rip, especially if you misplace the Velcro onto the bag when resealing it.

Date of experience: August 6, 2020
Louisiana
1 review
1 helpful vote
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No communication!
August 6, 2020

I was very disappointed with communication. I received one email and was never informed when I could expect delivery. I called the customer service number twice, waiting over 8 minutes the last time. When I finally spoke with someone, I was told my order was back ordered and would have to wait another 2 weeks. I never received an email and if I had not called, would not have known. I asked to speak with a manager and was told they were not in at this time. Currently, waiting on a return call. I will not be ordering from them again

Date of experience: August 6, 2020
Alabama
1 review
0 helpful votes
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Love the mirror, I thought it was going to be too big, I was hoping for bigger but it works in the space perfectly. It was packaged really good I must admit I was scared it may be broken but the way it was packaged, not a chance. Good purchase!

Date of experience: August 5, 2020
Florida
1 review
0 helpful votes
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Wonderful
August 6, 2020

I love my desk. It came with detailed instructions to where I could put it together myself. It shipped very fast as well! Thank you!

Date of experience: August 5, 2020
Utah
1 review
0 helpful votes
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The Perfect Cart
August 5, 2020

We were looking for something to put our convection oven on and be safe at the same time and your cart fit the bill. My wife is so happy with the cart. Because the height can be adjusted we were able to position it to the perfect height for my wife. The second shelf is used for trays, racks and other cooking utensils. The bottom shelf has a portable ice maker on it. We think it's the perfect cart. I believe you put me on my wife's A list for at least a month.

Date of experience: August 4, 2020
Massachusetts
1 review
0 helpful votes
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Faucet
August 5, 2020

I didn't think I would find that kind of faucet, but thanks to you guys I solved the problem I have my house for sale I am so happy.

Date of experience: August 4, 2020

From the business

OJCommerce offers the largest selection of sporting goods, medical supplies, furniture, home decor, appliances, toys & baby gear at the best prices.


ojcommerce.com
Fort Lauderdale, FL, United States