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OctaLogoReviews 100

3.3
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OctaLogo Reviews Summary

OctaLogo has a rating of 3.3 stars from 100 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with OctaLogo most frequently mention and great job. OctaLogo ranks 16th among Website Design sites.

service
13
value
13
returns
10
quality
13
Colorado
1 review
0 helpful votes
Follow Lindsay W.
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Working with OctaGroup for both our logo and website design has been a wonderful experience. Ross in particular was a pleasure to work with, providing constant communication and updates throughout the entire process. The design team did an outstanding job as the finished product is better than we could have imagined.

Date of experience: April 5, 2018
Aaron H. — OctaLogo Rep
over a year old

Appreciate the positive feedback Ms. Lindsay.
Thank you!

Connie W.
North Carolina
1 review
0 helpful votes
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I needed a simple logo created quickly. Octalogo, was great to work with and provided exactly what I needed. They were extremely responsive often times getting back to me in less than 24 hours. I am very happy with the outcome.

Date of experience: March 30, 2018
Ohio
1 review
0 helpful votes
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We received our logo and other packaged items within the time quoted and we are very happy with the final product. The back and forth on the design was very easy and was accomplished through email and documented with a collaboration site. Overall we are happy with the process.

Date of experience: March 22, 2018
Aaron H. — OctaLogo Rep
over a year old

We're glad to have you as one of our satisfied clients.
Thank you!

New York
1 review
0 helpful votes
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Everyone that I worked with was great! The design team made my logo to my absolute perfection. If I had any concerns or problems they answered my questions through phone calls and emails in a timely manner. I would refer anyone to Octalogo. They are patient and work very hard to satisfy the customer needs. Octalogo made my dreams come true with the beautiful logo that I dreamed of.

Date of experience: March 21, 2018
Aaron H. — OctaLogo Rep
over a year old

We're very grateful for this feedback. Thank you for trying us out Sir Ruth!

Texas
1 review
0 helpful votes
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Great customer service and excellent design consultants! Logos have contemporary themes and vivid colors!

Date of experience: March 20, 2018
Canada
1 review
0 helpful votes
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We used Octalogo to help design our new company logo as well as website. They were easy to contact and would help make progress everyday.

Date of experience: March 20, 2018
Aaron H. — OctaLogo Rep
over a year old

Thank you for the appreciation Sir Rob. We were glad we were able to complete your logo and web in a month. You were indeed one of our best clients.

Minnesota
1 review
1 helpful vote
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Awful company, dont give them any of your time or money. I tried to get a logo designed and had to repeat the same edits to them over and over. I even sent specific examples of what I wanted and they were ignored. I finally gave up trying to work with them after a few weeks and considered the loss of money a lesson to be learned. When I expressed my disappointment I was ignored. Do yourself a favor, save a headache and take your business elsewhere!

Date of experience: March 16, 2018
RU
1 review
0 helpful votes
Follow Andrea F.
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I hired Octalogo for a logo and I was happy when the first designs came out. Was able to get me a good logo in no time. However, I do advise the readers of this review to get their professional logo package because of the source files. I had a basic package and had to upgrade to a professional one to get the vector files.

Although the team is nice and friendly. They know what they are doing and look, nobody is a 100% error-free. They missed their timelines once or twice but were always apologetic about it and were always up for a challenge with redraws. Totally recommended if you have some patience they'll come through big.

Also, these negative reviews on SiteJabber baffles me. In this regards, I'd like to add that before hiring them (octalogo), I did some digging on the reviews of the online logo designing companies and guess what? Octalogo had the best reviews in comparison with its competitors. Having a good reputation being an online company is hard and I give full marks for the kind of reputation Octalogo has been able to manage so far.

Good customer service along with good quality logo is a good combo and octalogo pulls it off nicely. Thanks Octalogo.

I'll update my review if I use them for my web. But for now, Octalogo is the best.

Date of experience: March 15, 2018
Aaron H. — OctaLogo Rep
over a year old

Thank you Ms. Andrea for the kind words. We hope we will do justice to your product.

Arizona
1 review
0 helpful votes
Follow Brian K.
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I hired Octalogo to build me a logo, and design a website for me to blog on. Initially, the person I talk to on the phone was maybe a little overly pursuant to what he thought I should buy from them, but that's what sales-people do. If you want to have your own business (website, logo, etc) you are going to have to step up and act like the boss you want to be, and it's okay to say "no". Needless to say, I am surprised to read all the negative reviews here on sitejabber. It took a few revisions, but in less than a month Octalogo hit my logo outta the park! It is exactly what I wanted. The designers can't see inside your head, you have to tell/show them what you want. Currently, they are working on my website, and the mock-ups they've sent over have been exactly what I asked for. Props to Mike Rudolph, Ross Spencer, and the Team for all their hard work, and skill. I would recommend this company to anyone starting up. They have been available when I've needed them, and offered their services, as well as, guidance.

Again, I'm very surprised to see these poor reviews. I would say Octalogo is a great company, they offer services at an affordable price, have a good turn around time on projects, and do a terrific job! I feel confident that if circumstances arise in the future that they could help me with, they'll be there to do so. I promise if the remainder of my experience with Octalogo is anything less than a perfect 5 stars, I will come back, and edit my review.

Date of experience: March 14, 2018
Italy
1 review
0 helpful votes
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I always dreamt of starting my own wine'n'dine restaurant at laguna beach and wanted that perfect feel for my branding. Finally I got in touch with my colleague who had previously done business with Octalogo. So i took a leap of faith and invested a good amount of my time and investment into my logo and web design. Surprisingly they did an extraordinary job with my designs and website. Mike was humbled enough to take all of my revisions carefully and was very patient. I would definitely recommend others to try Octalogo's brilliance and get professional services.

Date of experience: March 9, 2018
Minnesota
1 review
0 helpful votes
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Good Value
March 6, 2018

I had two logos made by Octalogo and am pleased with the end results.

Jay Barry was head of my project. Jay and the octalogo team communicated well through an email platform and followed up by phone. They were eager to please and very patient with me as I asked lots of questions and they addressed all my concerns. Octalogo was very reasonable with their offers and I was very satisfied with my two logos that included all the high resolution files - overall a very good value and high quality work for the price.

Date of experience: March 5, 2018
California
1 review
1 helpful vote
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Overall, I'm Happy
February 23, 2018

Had to give them a little push to updating my logo. Also, I thought a copyright was included in price but was not.

Date of experience: February 22, 2018
Maryland
1 review
0 helpful votes
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Tough choice
February 22, 2018

Fast and good quality - they did 5 logos and none were duds. The final choice was hard so I had to let my client base vote.

Date of experience: February 21, 2018
Virginia
1 review
0 helpful votes
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You might get results
February 17, 2018

Some people clearly get some deliverables from Octalogo they are satisfied with. Octalogo also operates several other sites, including Design Proficient, and others that offer basically the same packages. My project (a simple logo) was shifted between several different project managers, and repeated delays and missed promises were frustrating. After giving up with them several times, I wrote an online review and was quickly contacted by a project manager, *, who promised to see it through and complete the project. Now, almost a year after I originally asked for the logo (and was using a so-so version of it in our business) the project is completed and all items were delivered. It took a lot of work on my part to get them to deliver, but they can do the work when they need to. This would have been a zero-star scam warning without * efforts. I can't go much higher than 'meh' as my experience was not overall positive, and I know that is true for others as well. I would not do business with them again myself, but your mileage may vary. Our final logo was decent, but their creatives could not come up with any concepts that were even close to the professionalism of the logos shown on any of their sales websites. * is a good person, and although we didn't get the logo until almost a year after we had originally paid for it, he did follow through. I wish I could rate it higher for his efforts, but as a company he bumped my opinion up from 0, or negative stars if I could have given them, to 2 stars.

*Personal information redacted by admin

Date of experience: February 16, 2018
France
1 review
4 helpful votes
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RIPPED OFF $499.00
February 11, 2018

Published 10 minutes ago Updated 5 minutes ago
I had requested a package that was $799
I had requested a package that was $799 which was complete webpage with Octalogo. Unfortunately at the time I was not making sound desicions. They has done the logo for me, and nothing else. From speaking with their representative, and reading their webpage, a logo costs from $39 to $300. I informed them a few days later after the logo was done, that I needed my money back as my decision was not sound. I said I would agree to pay the maximum for the logo $300.00, and that I would like to have the $499.00 from balance of the $799.00 returned as they never did complete the job. The salesmen have continually lied, lied, lied about returning my money since August, 2017, to present. They have said, "What's your address? The money won't be coming right away, but it's coming". Nothing came. Other sales staff said, "Oh, we'll have a meeting about it, and call you back. No return calls. I am seeking legal counsel, and reporting them to the Better Business Bureau's as of this date February 10,2018. I HAVE READ REPORTS BEFORE THAT THEY ARE DISHONEST. THEY CERTAINLY DON'T NEED MY $499.00 AS THEY ARE A BIG COMPANY. I AM LEGALLY BLIND, AND I AM DISABILITY FOR OTHER PROBLEMS AS WELL. THIS DOES NOT SERVE ME, OR THEM.
***I WOULDN'T RECOMMEND THIS COMPANY TO MY WORST ENEMY***
Thank you for reading this,
Catherine E. Garrick

Date of experience: February 10, 2018
North Carolina
1 review
0 helpful votes
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Fantastic
February 7, 2018

Octalogo provided great customer service and response towards me finding a logo to further help my brand. Professional and fairly fast response time with my questions and requests. The designs they offered me were just what I asked for. Modern and sleek. I highly recommend this company for your next logo design.

Date of experience: February 6, 2018
California
1 review
1 helpful vote
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Great service!
January 26, 2018

Very professional and fast quality service. They really know what they are doing and understand what you're looking for. Great pricing, what you're looking for, zero regrets.

Date of experience: January 25, 2018
China
1 review
1 helpful vote
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Signed up for a professional logo to get unlimited revisions and that did not help much because I just got my kind of logo in just single revision. The company is nice and communication is spot on. Jay, my account manager was kind and his communication was good. Their reputation manager is very caring and will address your concerns. All in all a good experience. Will try again soon.

Date of experience: January 24, 2018
Texas
1 review
1 helpful vote
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Great Job!
January 24, 2018

I am very pleased with the logo design. I selected from various deigns and the final one was exactly what I wanted. I will definitely use your services again in the future. Thank you again for your help

Date of experience: January 23, 2018
Colorado
1 review
1 helpful vote
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I paid upfront, and the first call I received was to upgrade to a better package. I have a logo, but nothing else. Hopefully they follow through. The responses from them are getting shorter.

Dear Octologo.

You have great opportunity to have a valid and active business. Please follow through.

Date of experience: January 19, 2018

About the business

Need a Logo? We can make one! With professional logo designers, Octa Logo is a custom logo design service providing you with a unique identity. Get a quote today!


octalogo.com
Teaneck, NJ, United States