NordicTrack has a rating of 2.5 stars from 184 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with NordicTrack most frequently mention customer service, white glove and delivery company. NordicTrack ranks 3rd among Fitness Equipment sites.
I had been seeing commercials for the NordicTrack treadmill for quite sometime and it peaked my interest. When I saw some of my favorite Olympians using it, I knew I had to give it a try. Although the machine is very heavy, it was packed very well and organized and it was easy to assemble. The instructions were self explanatory. It took around 2 hours with 2 people to put it together. The machine is very nice. It has many speeds and a very high incline. The iFit program it is used with is top of the line. I literally do not even feel like I'm working out! I received a discount on this product in exchange for my honest and unbiased opinion.
I got a NordicTrack treadmill that I've been considering for a while as I've been stuck at home a lot during Covid. It has made my workouts much more enjoyable. The equipment is made well and has settings for speed and incline to meet any needs. The beautiful scenery from around the world makes me look forward to my walks. I received this for a discount in exchange for my honest opinion.
For many years I have purchased NordicTrack fitness equipment and each time I have been pleased with my purchase and the longevity of these items lasting. I recently received a treadmill from them and everything went really smooth from the order process, to setting up, to using it. I had a question for customer service through the process and they were attentive and responded quickly and appropriately. I received a discounted product in exchange for my honest feedback.
Haven't been in the gym in over a year due to COVID. I am still not sold on going back in there due to me having small children at home. I opted to get workout equipment for home so I can focus on getting back to me and getting back in shape. I received a treadmill for a reduced price in exchange for my honest and unbiased opinion. I am in love. This machine is everything I could ask for. It has built in workouts and it definitely motivates me to keep pushing. I can listen to my jams through the bluetooth on days I'm just getting a quick walk in to relieve some stress.
Our treadmill is absolutely amazing. I have see this brand for years but never owned a NordicTrack and now I wonder why I didn't make the leap a long long time ago. Our whole family can use it because it has workouts/fitness regimens for all levels of fitness. My workouts usually consist of a combo of walking/jogging but my youngest son loves to run on it. My husband does a combo as well but also uses the higher incline. My oldest son uses it for PT to help him recover from his health condition because he can do them at home and that is key for him. The build in fans help keep you cool while you are working out and it can easily be folder for storage when its not in use, though that has not happened in our house because someone is always using it, This has really taken our home gym to the next level and we absolutely love our treadmill. I received this product at a discounted rate for my honest opinion.
My new equipment arrived quickly and was easy to setup as well. I did have a question that I called customer service about and they were able to help me with it. It really seems like this company has innovated over the years to be a premium experience from start to finish. I couldn't ask for more from my experience so far! I received a discounted product in exchange for my honest and unbiased feedback.
I recently added a NordicTrack bike to my home gym and it is an amazing bike. I have previously purchased one on Amazon and it was horrible quality. I decided to spend a little more and get one with iFit built in because I love it on my treadmill. I couldnt be anymore in love with this bike. NordicTrack has got it going on! SO may options for trainers and workouts!
I received a discounted product in exchange for my honest feedback.
I have a Nordictrack bike that I love. It was easy to assemble. It is very sturdy and well built. Have not had a single issue with it since I bought it.
I received a discounted product in exchange for my honest feedback.
I have the nordictrack bike and i love it. It was easy to setup and the programs on it are great. I love the touch screen, and how I can see where I place with other people on, I felt like it pushed me to keep going. The fan on there is great, I got really hot really quick because i havent worked out in forever, but it was a nice cool breeze. I love having this bike at home, it was too hard to get to the gym with my kids being little and then covid it made it pretty impossible to go to the gym, now i just need more equipment! I received discounted product in exchange for my honest feedback.
This NordicTrack bike is a game changer. Each morning I now get to sit on my bike and take an adventure with a trainer and go so many different places right from my living room. I look forward to waking up and choosing where I will ride to that day. Then the customer service that they have is so helpful new technology can be a little initiating however the customer service representative talked me through the update and made sure I knew all about the rewards I could earn by meeting certain milestone goals.
***I received discounted product in exchange for my honest feedback
I've been wanting a spin bike with a screen for a while now, but after watching the Olympics and seeing the NordicTrack commercial for a bike on there I couldn't wait to get one with iFIT. Luckily the day it arrived, I was home and the delivery guy wheeled it into my garage for me; it is heavy! Assembly is very easy and took a couple of hours. The good news is the fist night, I had the bike assembled and the iFIT ready to go. I love it! The NordicTrack bike is easy to get accustom to as the seat moves forward and back, up and down, etc. I love that I can go riding anytime now from the comfort of my own home. I've really been struggling going outside as the weather is too hot right now or the roads are slick because of rain. I would definitely recommend NordicTrack as they are more cost efficient as the other more expensive brands and provide a fantastic workout! I received discounted product in exchange for my honest feedback.
Appalling customer service! I have waited 10 days for a response to my last email. Bike was delivered about 4 months ago, broken. Keep getting fobbed off by customer service. For an expensive product customer support is diabolical!
I'm so grateful for Nordictrack making gym quality items available to us at home. As everyone knows we have been stuck at home for a year or so with COVID. A few months ago I decided to go all out and get a Nordictrack incline trainer. Wow. I'm so glad I did it. I'm able to walk and hike all over the world virtually. I'm so glad it came with iFit. I probably would have never tried had it not had the free trial. I'm now hooked for life.
I bought a weight bench from this company and I had a good experience with it. The package arrived fast, it was easy and fast to get it assembled. The quality of the material is good.
I ordered a Pro-Form compact treadmill! I was very pleased with the delivery time and the easy assembly. I have used this treadmill for several weeks now, and I love how sturdy and durable it is. My husband even commented on how sturdy it is. I also love how easy it is to fold up, so it doesn't take up so much room in our tiny living room! Definitely a win! I received this item at a discounted rate in exchange for my honest and unbiased review!
Nordictrack shipping is terrible! Ordered rowing machine. Nordictrack states order will be recieved in 10 to 15 days from shipping. Waited over a month from date they say they shipped. Never received shipment. As of this writing, still have not seen equipment. Had to cancel the order for a refund. I was told refund should be received in 20 to 30 days. Watch out ordering from this company. Their refunds take as long as their shipping.
I purchased an elliptical and canceled my order in a timely fashion when I read the reviews about it after I purchased it. I never even received the elliptical, but they charged me about $650 to send it back, and claimed that I had access to iFit, which I never used, because I needed a machine to use it! They are a big rip off and impossible to get in touch with, having a horrible customer service department. I tried to contest the charge, realizing that the elliptical was en route and that they had to reverse the shipment, but they would not even work with me and again, were unavailable. The review that I read had a horror story about the quality of the elliptical. Their return policy is horrible in general. These people had a really hard time with the poor quality of the machine and had to pay when their machine wasn't even working or usable!
I absolutely love my new Pro-Form PROC22 Bike! It's quick and easy to assemble! The directions were on point. It says two people are needed but I was able to do it by myself. I decided to get a different seat because it has a thin although cushy seat on it already. I also got bike shorts to make it a smoother ride for myself. But after awhile you get used to it. For a seasoned rider it would be no big thing. I needed to get back in shape and I'm over the moon with my choice in equipment. The seat and handlebars are adjustable. It has a 22 inch digital HD touchscreen, compact solid frame, adjustable handlebars and 24 resistance levels. It also comes with 3 pound dumb bells. The sound is great and has volume buttons on the side. The screen is adjustable as well.
It even comes with a year membership from iFIT! There are goals to earn shirts and magnets, etc. You can go right along with the fitness coaches or adjust for your comfort and still enjoy the ride. There are so many workouts to choose from.
It comes with a limited warranty.
I received discounted product in exchange for my honest feedback.
I was so well pleased with my interaction with NordicTrack's customer service. Not only do they provide the highest quality products, but the service is second to none. Thank you!
We have been shopping for a treadmill for some time now and I am very pleased! It was easy to put together for 2 people because the instructions were so detailed! It even had the the screws and washers listed by steps. I love the 1 year free iFit that comes with it. The iFit had amazing videos from controlling the incline to motivating you to keep going! I received discounted product in exchange for my honest opinion.
Answer: HORRIBLE, MULITPLE CALLS, ON HOLD RIGHT NOW... 30 minutes into it after 5-6 calls that lasted over an hour.