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NordicTrackReviews 184

2.5
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NordicTrack Reviews Summary

NordicTrack has a rating of 2.5 stars from 184 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with NordicTrack most frequently mention customer service, white glove and delivery company. NordicTrack ranks 3rd among Fitness Equipment sites.

service
115
value
115
shipping
114
returns
76
quality
112
Florida
1 review
0 helpful votes
Follow Chels B.
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I have gotten 2 items from Nordictrack in the last few months. I am really enjoying working with the company. Most recently I got a Pulse Percussion Massasge therapy gun and it pairs well with my treadmill. It works very well for sore muscles and is easy to use. It comes in a nice case with attachments. It is very reasonably priced. Nordictrack products are well built and work well. I highly recommend this company, the products are well built and the prices are fair. I received this product at a discounted rate in exchange for my honest opinion.

Date of experience: October 21, 2021
Georgia
1 review
0 helpful votes
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TERRIBLE! Poor service and don't commit
October 18, 2021

Missing. Nordic track couldn't give a status on when the part would be recieved.
So I asked for a refund.
We are now 4.5 months on and Nordic track at first said they would collect the part. Then they said they wouldn't. They they would, so the treadmill has been sat outside for weeks, and today again they said they wont collect and I have to dispose, but still they are chasing me for a photo of the serial number and the cut power cord.
The customer service is HORRENDOUS, I would rather cut my arm off then deal with them again.

Date of experience: October 18, 2021
Georgia
3 reviews
0 helpful votes
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Having a home gym that has a couple of nice trusted brands is important to me as I want the best to help achieve the results that I am aiming for. This is exactly what I have gotten with the NordicTrack elliptical. Arrived in a timely fashion and easy to set up with clear instructions. My husband and I had this machine put together and my first use within hour and half! I love how NordicTrack offers the bluetooth capability for the iFIT software if you choose to use this. Just gives me tons of options as to not get bored. This has really made a difference in my running. The machine is so smooth and great for your joints that it allows me to tone my butt and thighs which then in turn helps with my endurance and stamina on my runs! Don't hesitate and get the NordicTrack!

*I received this product at a discound for my unbiased and honest opinion and feedback.

Date of experience: October 18, 2021
Texas
3 reviews
0 helpful votes
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I have absolutely been loving my new massage therapy gun. It has been so great on my sore muscles and anytime I have needed a recovery day. What's really fun is that you can add your massage gun to your iFit account and use their programs on your recovery days. It has been a great bonus! My favorite of all though is the design and storage of the massage gun and carrying case. The massage gun is small enough to hold comfortably. It also has a smooth finish that you can easily hold and maneuver as you use it. The four massage heads are super easy to insert and remove. The case keeps the massage heads, massage gun, and charging cable snug while you travel around with it. This has been an absolute wonderful massage gun for all of my sore muscles!

I received the NordicTrack PulseTech Percussion Therapy Gun at a discounted rate for my honest opinion.

Date of experience: October 17, 2021
Louisiana
3 reviews
1 helpful vote
Follow Ashley K.
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When setting up my equipment I had a few questions that prompted me to call customer service. They were kind and helpful. The rep walked me through each step. She was knowledgeable and great great insight. I received this product at a discount in exchange for my honest
Opinion.

Date of experience: October 16, 2021
New York
1 review
0 helpful votes
Follow Chuck K.
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I purchased a NordicTrack elliptical after deciding I was no longer going to a facility after Covid. Included with purchase was an iFit membership. I signed up. The workouts are really good. The teachers are super exciting and never boring. You can choose the length and intensity of your workouts. You can even let the program change the intensity according to what the trainer is doing. It is a no brainer. Easy on the body and all age appropriate. My friend put it together. Took 1.5 hours. NordicTrac definitely lives up to its reputation. I am glad I made the plunge.
*I received a discount if I was to provide honest feedback

Date of experience: October 15, 2021
Georgia
3 reviews
0 helpful votes
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Amazing quality!
October 15, 2021

Everything that I've received from NordicTrack has been the best quality. I love the features and I love that they all are compatible with iFit. Most recently I got a recovery pulsating tool and even that has an iFit class to ensure that you use it in a way to be most effective. There's nothing that they haven't thought of.

Date of experience: October 14, 2021
Missouri
2 reviews
0 helpful votes
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Ahhhhmazing
October 15, 2021

Daily use of therapy massager, Check. Has great power, Check. Awesome attachments, Check. This this is great. I use it all the time and I love it. NordicTrack has amazing products and great customer service. I've never had any issues with them. Two thumbs way up!

Date of experience: October 13, 2021
South Carolina
1 review
0 helpful votes
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What a relief!
October 15, 2021

NordicTrack offers a variety of different high quality products. The massage gun is a great addition to our NordicTrack collection. It's compact but packs a lot of power! Perfect for the entire family.

I received discounted product in exchange for my honest feedback

Date of experience: October 13, 2021
Missouri
2 reviews
0 helpful votes
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Love this
October 14, 2021

Our treadmill is great. It folds up to save space which helps with such a large piece of equipment!
It had a very large screen for video workouts, and tracking. It has bluetooth and an aux connections for headphones. It can incline and decline, manual or synced with the qorkout I'm doing!
Highly recommend this brand. Customer service was so helpful with answering my questions quickly

Date of experience: October 12, 2021
Washington
2 reviews
0 helpful votes
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Awesome company
October 12, 2021

I have been wanting a NordicTrack elliptical for forever. My friend has one and brags about it all the time, and now i finally got one too. It was shipped fast and came nicely packed with everything in tact. Took my husband two and a bit hours to build. I have used it for a month now and I can't say enough how much I enjoy using this elliptical. The machine i have is a cross between a long stride elliptical and a stepper which I really enjoy because you end up using more muscles than you would with just a long stride elliptical. I'm on the thing for five minutes and I'm already tired and sweating. The app is a blast with so many flavors of classes and great motivational trainers. I got a discount for my honest feedback.

Date of experience: October 11, 2021
Michigan
2 reviews
0 helpful votes
Follow Monique R.
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I've always struggled with maintaining my ideal weight, but until recently it was more of a vanity issue. I knew that if I made the investment to buy any exercise equipment to have at my home, I'd buy Nordic Track. When I got the opportunity to receive a Nordic Track Elliptical at a reduced price for my honest review, I had to take advantage of it. When the machine was delivered, I opened the box and brought it into my house piece by piece so that I didn't have to wait for help. I assembled everything myself, but I recommend that you do it with 2 people, as I needed to go back and tighten everything and relevel the frame and stabilizer. This cost me some extra time, but the whole process took me just over 3.5 hours by myself. I activated the elliptical and my i-Fit account. I checked out a lot of different available workouts and found out that one account can be used with multiple types of machines and even without machines too! That is so cool of Nordic Track. So far I have some trainers that I go back to more than others, but like them all. I've been using it regularly for about 5 weeks now and have lost 7 pounds. Now I am even considering buying another Nordic Track and being able to do even more workouts!

Date of experience: October 10, 2021
New York
1 review
0 helpful votes
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Great product
October 7, 2021

This is a great product, came quickly, easy to put together, and easy to use. Started my fitness journey after recently retiring. I've noticed it's kinder to my knees than the treadmill. Overall extremely happy with the product. Highly recommend

Date of experience: October 6, 2021
Texas
3 reviews
0 helpful votes
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Love my NordicTrack
October 4, 2021

Love my NordicTrack Elliptical! I've used it several times since I received it over a week ago. It provided such a great workout, the arms and peddles glide smoothly and it was easy to assemble. I did receive this item at a discount for my unbiased opinion.

Date of experience: October 2, 2021
Texas
1 review
0 helpful votes
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Very Happy
September 27, 2021

I received my treadmill and it was easy to assemble. The tools came with it. It's very sturdy. The software and graphics are amazing. The trainers keep you motivated as well. Fans keep you cool while you are on it and there is blue tooth for sound.
I'm very happy with this product!
I received a discount on my product for my honest feedback.

Date of experience: September 26, 2021
Texas
1 review
0 helpful votes
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Treadmill 2450
September 26, 2021

Awesome thanks this is a real treadmill the gym has none like this awesomeness I also got iFit it has tons of workouts and the big screen makes you feel like you are in the videos

Date of experience: September 24, 2021
Florida
1 review
0 helpful votes
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Arrived Quickly
September 24, 2021

I recently ordered a NordicTrack Elliptical, it arrived quickly and the freight delivery guy was friendly. It took 2-3 hours to put together with the help of one of my young kids. We've used it every day since putting it together and my kids are usually rushing me along because they want a turn on it too. The elliptical connects via bluetooth to my phone without any issues and the videos are able to adjust the resistance levels (but not the incline) on the model I have. I'm very pleased with my elliptical and would consider other types of equipment from them next. I did receive a discount but this did not impact my review.

Date of experience: September 24, 2021
Tennessee
2 reviews
0 helpful votes
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Great products
September 23, 2021

NordicTrack offers an impressive line up of high quality, reliable fitness equipment. I recently tried out a spin bike and love it. Total comfort, easy to use, and great for the whole family.

I received discounted product in exchange for my honest feedback.

Date of experience: September 22, 2021
Iowa
2 reviews
0 helpful votes
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Great quality
September 20, 2021

I have always thought NordicTrack was a great name in exercise equipment. We received our equipment quickly and set up was easy. Instructions were also easy to follow and parts were labeled well.

Date of experience: September 19, 2021
Ohio
3 reviews
0 helpful votes
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Great company
September 20, 2021

This company has been excellent. I received a nordictrack bike with iFit at a discounted rate in exchange for my honest opinion. I have had an excellent experience with this company. I had a few questions about the programs in the iFit and they answered them all right away and where so helpful about telling me about the programs. The trainers in the iFit are an excellent addition as well, they encourage you and keep you motivated. I would recommend this company to all of my friends.

Date of experience: September 19, 2021