nextmed Reviews Summary
nextmed has a rating of 2.7 stars from 240 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with nextmed most frequently mention credit card, complete scam and phone number. nextmed ranks 9th among Weight Loss sites.
I thought I checked the reviews for nextmed before I ordered with them but apparently not. It took them several days to answer any of my questions, be able to login, get labs sent to Quest, etc. I became weary when I tried to phone them and no phone number was available to contact them. Please don't be dumb and naive like me and give random company all your info!
Signed up online in November 22, didn't hear back from anyone until late December 22 when they told me they didn't have me in the system, yet they managed to deduct the monthly payment from my account. Terrible turnaround on customer service (only contact is through email/no telephone number available) and customer service deliberately does not answer my questions. 0/0 don't recommend! Stay away from this place!
Hello Sandra P,
We sincerely apologize that your experience did not meet your expectations. We would appreciate the opportunity to investigate your feedback further. Could you please contact us at team@joinnextmed.com or call our customer service hotline at 855-5501-960? We are committed to working with you to resolve any issues as quickly as possible.
Thank you for bringing this to our attention.
Best regards,
Next Medical
Total scam. They steal your money and never contact you. Look them up at BBB. HORRIBLE! I wish I did my research. I'm going to leave the truth here and everywhere else - every day! Bunch of crooks!
Hello Tracy L,
We sincerely apologize that your experience did not meet your expectations. We would appreciate the opportunity to investigate your feedback further. Could you please contact us at team@joinnextmed.com or call our customer service hotline at 855-5501-960? We are committed to working with you to resolve any issues as quickly as possible.
Thank you for bringing this to our attention.
Best regards,
Next Medical
They are scammers and extremely flaky/unresourceful. I bought their "$99 same prescription" weight loss program and then cancelled it about 34 hours later asking for a refund. Well they said that they couldn't process a refund because I had already went to get my labs done and claimed that that was apart of their service? Okay which part? The only thing they did was order the labs, they didn't pay for it my insurance did so the fact that they can't refund me over that is terrible. They should be put under investigation for malpractice as well as health care fraud for phantom billing - charging you for a service that was never received. THEY DID NOT PROVIDE NE WITH A SERVICE! They literally only ordered the labs. Like okay? I PAID FOR THAT WITH MY INSURANCE AND THEN I PAID THE OUT OF POCKET COSTS! Do not trust this company, they are liars and dishonest people, Will scam you and not feel bad about it.
Hello Vanessa C,
We sincerely apologize that your experience did not meet your expectations. We would appreciate the opportunity to investigate your feedback further. Could you please contact us at team@joinnextmed.com or call our customer service hotline at 855-5501-960? We are committed to working with you to resolve any issues as quickly as possible.
Thank you for bringing this to our attention.
Best regards,
Next Medical
COMPLETE rip off, DO NOT waste your money. Wish I read reviews here first before I joined but here is my experience.
Quick to take money from credit card and then provide little to nothing. NO phone number or customer service to call and complete fabrication of their services. First they sent me an email my prescription will be fulfilled shortly and will be able to pick and then no communication nor email prescription ready for pick.
Couple of weeks later, another charge on credit card for their monthly fee and then an email they are in contact with my PA at insurance company for approval. I NEVER gave them ANY information regarding my insurance so this is a lie, and just a 'standard' email they send to nab their greedy fee.
DO NOT waste your time as they will just take your money and deliver on all false promises.
Dear Renne K,
I hope this message finds you well. Thank you for taking the time to share your feedback. We sincerely apologize that your experience did not meet your expectations. This was indeed an uncommon occurrence, and we are committed to improving for the future.
Should you have any additional comments, concerns, or suggestions, please feel free to reach out to us at team@joinnextmed.com or contact us on our customer service hotline at 855-5501-960. We value your input and would appreciate the opportunity to address any issues and make amends. Your satisfaction is our priority, and we hope you will consider giving us another chance.
Thank you for bringing this to our attention.
Best regards,
Next Medical
FRAUD! HORRIBLE service! DO NOT waisted your money, go to your general practitioner. Literally stole my money and never followed though with prescription. Made me extremely demotivated with my weight loss, which is already so demotivating. Please stay away from NextMedical
Dear Heather G.
I hope this message finds you well. Thank you for taking the time to share your feedback. We sincerely apologize that your experience did not meet your expectations. This was indeed an uncommon occurrence, and we are committed to improving for the future.
Should you have any additional comments, concerns, or suggestions, please feel free to reach out to us at team@joinnextmed.com or contact us on our customer service hotline at 855-5501-960. We value your input and would appreciate the opportunity to address any issues and make amends. Your satisfaction is our priority, and we hope you will consider giving us another chance.
Thank you for bringing this to our attention.
Best regards,
Next Medical
Monthly they charge me $200 and I only had ONE pen, one prescription. Can't get anyone to talk to me and their phone number doesn't work. Stay away.
Dear Marcia S.
I hope this message finds you well. Thank you for taking the time to share your feedback. We sincerely apologize that your experience did not meet your expectations. This was indeed an uncommon occurrence, and we are committed to improving for the future.
Should you have any additional comments, concerns, or suggestions, please feel free to reach out to us at team@joinnextmed.com or contact us on our customer service hotline at 855-5501-960. We value your input and would appreciate the opportunity to address any issues and make amends. Your satisfaction is our priority, and we hope you will consider giving us another chance.
Thank you for bringing this to our attention.
Best regards,
Next Medical
I joined but then decided to back out because they wanted me to get needless labs from a place 3 hours away. I tried to cancel but the cancellation process is cumbersome. I'm still getting billed and having a hard time cancelling.
Dear Chevies N,
I hope this message finds you well. Thank you for taking the time to share your feedback. We sincerely apologize that your experience did not meet your expectations. This was indeed an uncommon occurrence, and we are committed to improving for the future.
Should you have any additional comments, concerns, or suggestions, please feel free to reach out to us at team@joinnextmed.com. We value your input and would appreciate the opportunity to address any issues and make amends. Your satisfaction is our priority, and we hope you will consider giving us another chance.
Thank you for bringing this to our attention.
Best regards,
Next Medical
Do not contact NextMed for GLP-1 weightloss Rx. NextMed doesn't answer questions, will not get the medical authorization from your medical insurance provider though they claim they will, and though they provide no services, they will charge your credit card $188 a month and will refuse to cancel. They don't even try to get approval from the health insurance. Even if you don't start any treatment YOU WILL STILL BE CHARGED! VERY UNETHICAL MEDICAL PRACTICE. See the Better Business Bureau. All the ratings posted on the BBB are F's!
From the business
We are a national digital chronic care management platform. We connect users with medical providers, who provide access to medical weight loss treatment if medically eligible.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Vera R,
I hope this message finds you well. Thank you for taking the time to share your feedback. We sincerely apologize that your experience did not meet your expectations. This was indeed an uncommon occurrence, and we are committed to improving for the future.
Should you have any additional comments, concerns, or suggestions, please feel free to reach out to us at team@joinnextmed.com or contact us on our customer service hotline at 855-5501-960. We value your input and would appreciate the opportunity to address any issues and make amends. Your satisfaction is our priority, and we hope you will consider giving us another chance.
Thank you for bringing this to our attention.
Best regards,
Next Medical