nextmedReviews 240

I am just starting my journey with Next Med. So far my experience has been great. Dr. Mariam Hasan was amazing in explaining what Ozempic could do for me. Gave me all the information to start my weight loss journey. Jeannine has been in constant communication with me with regards to my prescription, she has gone above and beyond. She has texted and emailed to give me updates. I would definitely recommend NEXTMED. I will give an update on my weight loss.

I was working with Rena to get my prescription refilled. It was a bit difficult but Dr Ridley Greene worked it all out. Rena followed up with my pharmacy and now my prescription is ready for sure for me to pick it up today. Thank you so much NEXTMED and your awesome staff!

I have had such a wonderful experience with Nextmed. Since joining, I have lost weight and feel better than ever. My knees are not aching like they use to. I am much more active and can enjoy things I was unable to do before. They always respond quickly if I have a question. I am doing so well that my husband has joined. Rena, is who I text with and she reaches out to me every couple weeks to see how I am doing or need anything. I can also text her with questions and she is always there to answer. She will even answer on weekends if I reach out to her. She is great! I would totally recommend NextMed!

I JOINED NEXTMED.COM IN DECEMBER AND HAVE BEEN CHARGED $138.00 EVERY MONTH AND HAVE YET TO RECEIVE MY PRESCRIPTION. I HAVE SPENT OVER 13 HOURS ON THE PHONE WITH REPS AND MANAGERS WITH ZERO RESULTS.
THIS COMPANY IS A FRAUD AND WILL ONLY TAKE YOUR MONEY AND TIME!

Rena is always very helpful and responsive. She always gets back to me right away and solves any issues quickly.

Had an appointment 3/23 was told I would get meds in 3-4 business days. Still haven't received them. They charged me the monthly fee and then again when I cancelled. I will be getting the attorney general involved DO NOT USE THESE PEOPLE! Would be zero stars if I could leave that review!

I have been charged 3 months and have nothing but nausea medicine. I can't get a clear answer del then why the medicine has not been called in. I get the run around. Also, they gave me incorrect times die the doctor visit 2x. This place is horrible! I will be requesting a full refund. I even had to pay $125 for my labs! My insurance is amazing so I'm unsure why I'm having to pay out of pocket so much.

They charge me for 3 months and I never got any medication or service. I had to constantly follow up to be told that they hadnt done the next step in the process but bow that Ive called they would. This is a complete scam

This business is horrendous when it comes to billing and IT. I have nothing but problems since November 2022 when I joined and later following companies policy submitted notice to stop service but they have been taking money from my account to the point that it has cost me money that I have never gotten back.
It has been blamed on computer error. A customer service representative supervisor told me that there would be no more money taken from my bank and guess what more money was taken. This business is terrible for customer service

This company is a scam. I would give it 0 stars but that option isn't available. They give you the initial appt and you speak to someone, a doctor or nurse. But once that appt is over you will have no more contact with them. The medication was prescribed but when the insurance denies they continue to charge you monthly. If you cancel, you get charged for 2 months. However, you can't speak to anyone because there is no chat feature, no email feature and the phone number puts you in a loop on hold. DO NOT SIGN UP FOR THIS COMPANY!

Entered my info & decided it wasnt for me. Requested to cancel & they still charged my card for doing absolutely NOTHING! SCAM stay away! Reporting to the BBB as well.

Stay away- total scam. Charged me 3months despite me cxlng after 1st month- no phone number to call only email. Did stop payment at my bank- the payments still came out, they change the payee slightly monthly so u still pay them for nothing! I have 3 payments out, no medication, can't see labs, say they are awaiting insurance approval! I asked my doctor for script- she called it in and I was approved instantly in January! Thus I cxld the service! But still getting charged! I had to get a new debit card to stop the payments and now have to dispute payments! Such a scam! 0/0

I joined a month ago and I am currently trying to cancel. Here are all the issues so far:
-Could not enter the promo code that was offered on the site
-All the data I entered had been changed/removed multiple times, so I have to continuously update it or email it to someone
-All of the dr appointments have been canceled, so I haven't talked to anyone yet
-There is no way to call or chat with them (the number doesn't work).
- They do not reply to all the questions through email
-I've not received any medication after paying for a month
- No one has spoken to me at all

I'm currently trying to cancel my membership because I'm 95% sure it's a complete scam.

Never provided any services, tried canceling on web form, got confirmation someone called me, they confirmed a refund and cancelation never happened,
Sent 2nd email still no reply

I attempted to join this program in October of 2022. It is now February 2023 and I have never spoken with a provider but the company charges my card $188 every month for a worthless membership. I submitted a cancellation request in November 2022 due to a lack of communication and they don't give a S#!+. They just keep charging my card.