nextmed Reviews Summary
nextmed has a rating of 2.7 stars from 240 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with nextmed most frequently mention credit card, complete scam and phone number. nextmed ranks 9th among Weight Loss sites.
Joshua was very helpful as the texts and emails i have been getting are very confusing but he cleared that up for me
I have a borderline A1C and I am menopausal. Losing weight had been very difficult for me. I decided to try Ozembic to see if it would work. The process began with bloodworm at my home and a teleconference with physician. My medication was sent to my pharmacy and was covered and in the 4 months is using the medication? I've lost 20lbs. Nextmed has been extremely professional and efficient with ensuring my medication was delivered to my pharmacy in a timely manner. Whenever I've had questions of any kind, they are fast and responding—no later than a day and often the same day. My service representative Julie L. Has been extremely supportive and helpful whenever I've had questions. She is very professional and knowledgeable. Overall a very positive experience.
Love this service. Joshua C helped me with changing my pharmacy and made sure everything was taken care of. I love that I can message my doctor at anytime and they actually respond.
Trina Ci is my representative and she is dedicated in helping me find the right program for my needs.The company is professional and efficient.
JM was very helpful, I don't have insurance so she has helped me select a program that would fit my budget, this will be very helpful for me to be able to hopefully loose the weight I'm wanting to loose, thank you JM.
Just getting started (haven't even started the meds) but the customer service is excellent. Trina has been very helpful and answered all of my questions. Look forward to starting the program in earnest and feel comfortable that I'll have a resource to assist me along the way.
Trina did an awesome job contacting me and switching my plan to a more affordable option. She has kept in contact with me through the process, which is greatly appreciated.
Dustin has been very polite and answers any questions I have. He has done a good job at walking me though the process.
JM was patient and helpful while assisting me! Great experience.
I have been on the program for 2 months... it was easy and I get my prescriptions on time. The staff prefers text communications for the quickest response... it actually works for me. I highly recommend this weight loss program.
I really appreciate Grace M.'s help today. She's very professional.
Trina was very kind and responsive. She helped me with my concerns and was very understanding when canceling my subscription. She has great customer service.
I ran into a technical issue on the application while requesting a refill. Their support member, JM, was able to get back to me within an hour and get everything rectified. It was a fantastic experience- all of my interactions with nextmed staff have been great.
I was given the runaround via email and charged twice after cancelling. I finally scheduled a call for a specific day and time and I received a call back. After much dismay, Hazel Olan, a Supervisor, gave me wonderful customer service and issued me my refund from the months that I was charged and should not have been charged. Thank you SO MUCH Hazel!
Rena was so helpful she walked me thru start to finish Made everything so easy to understand can't wait to start. This journey together
Next Medical review of service Spoke to JM over the phone and within minutes my question concerns and request were complete. Thank you for your sincere approach and kindness
Trina was very helpful and knowledgeable! Gave me everything thing I needed to get started in the right direction.
Joshua was extremely Attentive and had great follow up.
JM was very helpful and helped me get my refill...
From the business
We are a national digital chronic care management platform. We connect users with medical providers, who provide access to medical weight loss treatment if medically eligible.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi there.
Thank you so much for your positive feedback! We are delighted to have you as a valued customer, and we appreciate the trust you've placed in us for your healthcare needs.
As a new company, your support is incredibly meaningful to us as we strive to grow and enhance our offerings, aspiring to become the leading healthcare company globally. At NextMed, we are dedicated to empowering our members to lead happy and healthy lives. It is our privilege to be a part of your journey towards improved health, and we look forward to continuing to serve you in the future.
Our commitment is to provide the utmost in customer service and experiences. Should you ever need assistance or have any questions, our team is here for you. Whether it's helping you find the right healthcare provider or offering financial assistance, we are dedicated to supporting you at every stage. Thank you once again for being a part of NextMed, and we eagerly anticipate continuing this journey together.
Wishing you all the best,
Your Customer Service Team at NextMed