nextmed Reviews Summary
nextmed has a rating of 2.7 stars from 240 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with nextmed most frequently mention credit card, complete scam and phone number. nextmed ranks 9th among Weight Loss sites.
I got help from Jeannine and she was absolutely amazing Thanks to her I was able to get my medication right away! I appreciate her so much
This review is strictly for the rep who helped me today (JM) was very helpful in finally getting my prescription refilled after no response from cs for a week. Refills are impossible to receive via the website and cs has been consistently hard to get in touch with.
Timely process and great customer service. Angie is also great to work with
Very prompt and excellent with sending in prescriptions, dealing with pharmacies etc. Appreciate the support.
Alex M offered excellent communication and has gone over and above!
JM was prompt with communication and eager to answer questions.
Dustin guided me well will the questions and concerns I had about my medication. Great experience
JM was very helpful, called me right away and had my issue resolved.
I wasn't sure what I was getting myself into so i sent an email with my concerns and Zyrille L. Texted me immediately asking how she could help… then offered a phone call which i accepted! She was extremely kind and helpful and explained all my options very clearly!
The customer service I've received has been amazing! Alex M worked hard to get my prescription sent to the doctor, and has even reached out to make sure I got it. Also keeping up when I need refills. Just a great experience all around!
Overall and amazing service. There were some hiccups along the way with Rx confusion, but that was quickly resolved. Grace M. Did a wonderful job ensuring I was cared for from beginning to end. She even called to ensure I picked up my medication! 100% recommend this service
Hi Nicole,
Thank you so much for your positive feedback! We are delighted to have you as a valued customer, and we appreciate the trust you've placed in us for your healthcare needs.
As a new company, your support is incredibly meaningful to us as we strive to grow and enhance our offerings, aspiring to become the leading healthcare company globally. At NextMed, we are dedicated to empowering our members to lead happy and healthy lives. It is our privilege to be a part of your journey toward improved health, and we look forward to continuing to serve you in the future.
Our commitment is to provide the utmost in customer service and experiences. Should you ever need assistance or have any questions, our team is here for you. Whether it's helping you find the right healthcare provider or offering financial assistance, we are dedicated to supporting you at every stage. Thank you once again for being a part of NextMed, and we eagerly anticipate continuing this journey together.
Wishing you all the best,
Your Customer Service Team at NextMed
Joshua was professional and he answered all of my questions and he explained everything in depth and didn't rush me at all. His customer service was great and is a true asset to Next Medical.
Hi Adam,
Thank you so much for your positive feedback! We are delighted to have you as a valued customer, and we appreciate the trust you've placed in us for your healthcare needs.
As a new company, your support is incredibly meaningful to us as we strive to grow and enhance our offerings, aspiring to become the leading healthcare company globally. At NextMed, we are dedicated to empowering our members to lead happy and healthy lives. It is our privilege to be a part of your journey toward improved health, and we look forward to continuing to serve you in the future.
Our commitment is to provide the utmost in customer service and experiences. Should you ever need assistance or have any questions, our team is here for you. Whether it's helping you find the right healthcare provider or offering financial assistance, we are dedicated to supporting you at every stage. Thank you once again for being a part of NextMed, and we eagerly anticipate continuing this journey together.
Wishing you all the best,
Your Customer Service Team at NextMed
This place is a joke! Paid $99 and didn't realize labs were required and it's also a membership so I decided with a different company. Emailed them 15 minutes after my card was charged and about 10 emails back and forth over 5 weeks they STILL haven't refunded me. I just got another charge of $188 yesterday even though I've requested a cancellation of membership and a refund of $99 because I canceled within THIER 24 hour policy.
Dear Allie,
I hope this message finds you well. Thank you for taking the time to share your feedback. We sincerely apologize that your experience did not meet your expectations. This was indeed an uncommon occurrence, and we are committed to improving for the future.
Should you have any additional comments, concerns, or suggestions, please feel free to reach out to us at team@joinnextmed.com or contact us on our customer service hotline at 855-5501-960. We value your input and would appreciate the opportunity to address any issues and make amends. Your satisfaction is our priority, and we hope you will consider giving us another chance.
Thank you for bringing this to our attention.
Best regards,
Next Medical
This place takes your money and spends "months" telling you they have issues with your insurance. I wasn't even going through insurance. Nothing. They deliver nothing. Look at all of their reviews. Disgusting.
Dear Tamika,
I hope this message finds you well. Thank you for taking the time to share your feedback. We sincerely apologize that your experience did not meet your expectations. This was indeed an uncommon occurrence, and we are committed to improving for the future.
Should you have any additional comments, concerns, or suggestions, please feel free to reach out to us at team@joinnextmed.com or contact us on our customer service hotline at 855-5501-960. We value your input and would appreciate the opportunity to address any issues and make amends. Your satisfaction is our priority, and we hope you will consider giving us another chance.
Thank you for bringing this to our attention.
Best regards,
Next Medical
Worst company do not use them. This is the first time I have ever written a review but I'm livid. I did lab work in October. Didn't hear from them til November. I wanted weight loss medication and received anti nausea medication only. I have been charged $188 dollars per month every month and they will not stop charging my account. I have been arguing with them since December and still no resolve. I'm pisses they are stealing money. Never use them!
Dear Maka,
I hope this message finds you well. Thank you for taking the time to share your feedback. We sincerely apologize that your experience did not meet your expectations. This was indeed an uncommon occurrence, and we are committed to improving for the future.
Should you have any additional comments, concerns, or suggestions, please feel free to reach out to us at team@joinnextmed.com or contact us on our customer service hotline at 855-5501-960. We value your input and would appreciate the opportunity to address any issues and make amends. Your satisfaction is our priority, and we hope you will consider giving us another chance.
Thank you for bringing this to our attention.
Best regards,
Next Medical
They take money out of your account and d9nt give you no service. You can't call anyone. You can only talk through email and they don't respond to your email when you have a complaint. They are a complete scam. I don't recommend no one to use them. Complete fraud company.
Dear William,
I hope this message finds you well. Thank you for taking the time to share your feedback. We sincerely apologize that your experience did not meet your expectations. This was indeed an uncommon occurrence, and we are committed to improving for the future.
Should you have any additional comments, concerns, or suggestions, please feel free to reach out to us at team@joinnextmed.com or contact us on our customer service hotline at 855-5501-960. We value your input and would appreciate the opportunity to address any issues and make amends. Your satisfaction is our priority, and we hope you will consider giving us another chance.
Thank you for bringing this to our attention.
Best regards,
Next Medical
If there was a lower review than one star, I would've given it. I signed up, they took my $99 and then crickets...finally, they got my labs ordered. I was scheduled for a zoom meeting with their provider - the provider was LATE and then when she got on the meeting I was having a sound issue.she could see I was there, but she promptly ended the meeting w/o giving me time to correct the sound issue. Since then, I have spent days and countless amounts of time on hold only to be finally told by a recording that they could not take my call. I cancelled my credit card and reported the charge as fraud.
Dear Catherine,
I hope this message finds you well. Thank you for taking the time to share your feedback. We sincerely apologize that your experience did not meet your expectations. This was indeed an uncommon occurrence, and we are committed to improving for the future.
Should you have any additional comments, concerns, or suggestions, please feel free to reach out to us at team@joinnextmed.com or contact us on our customer service hotline at 855-5501-960. We value your input and would appreciate the opportunity to address any issues and make amends. Your satisfaction is our priority, and we hope you will consider giving us another chance.
Thank you for bringing this to our attention.
Best regards,
Next Medical
They took my money and have stopped responding to why it's been over two weeks with no meds or PA consult.
STAY AWAY
Dear Enrique,
I hope this message finds you well. Thank you for taking the time to share your feedback. We sincerely apologize that your experience did not meet your expectations. This was indeed an uncommon occurrence, and we are committed to improving for the future.
Should you have any additional comments, concerns, or suggestions, please feel free to reach out to us at team@joinnextmed.com or contact us on our customer service hotline at 855-5501-960. We value your input and would appreciate the opportunity to address any issues and make amends. Your satisfaction is our priority, and we hope you will consider giving us another chance.
Thank you for bringing this to our attention.
Best regards,
Next Medical
I signed up for the anti-aging program. They sent me forms for weight loss and never provided the antiaging intake forms. They never responded to my numerous inquiries as to why nothing was happening for close to 2 months. They kept charging me. Never spoke to a doctor or any other medical professional even though they said I would. They sent me a message that I could get the medication for weightloss immediately from them or wait for my insurance company to approve. They know nothing about me and are prescribing the wrong serious medication for a different ailment that I don't have and they have done so without a consultation with a medical professional. These guys are dangerous. Semiglutide is generic for the injectible diabetes and weightloss medication which must be prescribed. I wasn't even on a weight loss program.
Dear Valerie,
I hope this message finds you well. Thank you for taking the time to share your feedback. We sincerely apologize that your experience did not meet your expectations. This was indeed an uncommon occurrence, and we are committed to improving for the future.
Should you have any additional comments, concerns, or suggestions, please feel free to reach out to us at team@joinnextmed.com or contact us on our customer service hotline at 855-5501-960. We value your input and would appreciate the opportunity to address any issues and make amends. Your satisfaction is our priority, and we hope you will consider giving us another chance.
Thank you for bringing this to our attention.
Best regards,
Next Medical
These people are going down. Disgusting, atrocious "business" How they sleep at night is beyond me. I sleep well knowing there is a seat in hell for Seroka, the quack doctor. We will get him.
DearKate D,
I hope this message finds you well. Thank you for taking the time to share your feedback. We sincerely apologize that your experience did not meet your expectations. This was indeed an uncommon occurrence, and we are committed to improving for the future.
Should you have any additional comments, concerns, or suggestions, please feel free to reach out to us at team@joinnextmed.com or contact us on our customer service hotline at 855-5501-960. We value your input and would appreciate the opportunity to address any issues and make amends. Your satisfaction is our priority, and we hope you will consider giving us another chance.
Thank you for bringing this to our attention.
Best regards,
Next Medical
From the business
We are a national digital chronic care management platform. We connect users with medical providers, who provide access to medical weight loss treatment if medically eligible.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Brits,
Thank you so much for your positive feedback! We are delighted to have you as a valued customer, and we appreciate the trust you've placed in us for your healthcare needs.
As a new company, your support is incredibly meaningful to us as we strive to grow and enhance our offerings, aspiring to become the leading healthcare company globally. At NextMed, we are dedicated to empowering our members to lead happy and healthy lives. It is our privilege to be a part of your journey toward improved health, and we look forward to continuing to serve you in the future.
Our commitment is to provide the utmost in customer service and experiences. Should you ever need assistance or have any questions, our team is here for you. Whether it's helping you find the right healthcare provider or offering financial assistance, we are dedicated to supporting you at every stage. Thank you once again for being a part of NextMed, and we eagerly anticipate continuing this journey together.
Wishing you all the best,
Your Customer Service Team at NextMed