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Mytrip.com is an online travel agency, where you can book flight tickets, find hotel and rent a car all over the world. Moreover you can find useful information about flights, airlines and most popular destinations in Europe!
The company has garnered a mixed reputation among customers, with positive feedback highlighting its affordability, ease of use, and efficient booking process. Many users appreciate the clear information provided about ticket inclusions and the ability to compare prices. However, significant concerns have been raised regarding hidden fees, unexpected price increases during the booking process, and inadequate customer support. Issues with flight changes, refunds, and ineffective communication have also contributed to dissatisfaction. Overall, while the company offers competitive pricing, its customer service approach appears to require improvement to enhance user experience and trust.
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Theses my first time purchase a ticket with my trips but it was quick and good price
I made a reservation with you on September 24, that is, two days ago (48 hours) and I received a message with a request number where they say that in a maximum of 12 hours the confirmation reservation would arrive and it is at the moment of this response that nothing arrives. I entered my booking and it gives me something like I have absolutely nothing with you.
Easy to book no hidden charges and very efficient - very happy
La interfaz es muy amigable fue simple y cómodo realizar la compra
We desired to look for tkts in the airline app but at time of payment didn't accept credit cards, only pay pal which I'm not a member and neither want to be, so I found this site
Easy buying process. Good price. But too many click to deny all the extras.
Easy step for booking. But I suggest separate booking confirmation number and receipt that show charge amount. So far, the service is good for my first experience book via this.
Everything ok good processing, everything is communicated
Where do I start. You have to check a box to not be emailed with offers, while virtually every other place you find this option, you have to uncheck the box to op out. Clearly designed to trick you into joining an email list. You have to deselect a dozen offers (which is unfortunately not uncommon). However, the worst part is that I get a message one button before hitting confirm that the price has gone up by $100.
Chat with support live everyday to ask about refund status but given me different story everyday. Mytrip cancel my booking then the waiting period for refund is not acceptable. Dont use this agent
I was about to purchase my tickets via skyscanner and decided to look you over and found my flight at a much cheaper fee. Thank you for making my day!
I dont believe i asked for a flexible ticket. Can this be amended and refunded please?
I get bombarded with about 15 offers to pay more. What's worse, I was forced to pay $5 for a seat before continuing to book.
Site increased price during payment. Almost like bate and switch
You changed the price at the end of booking which is ridiculous!
Excellent. Very easy to use for booking and very convenient. Thanks
I checked the amount and received the OTP but didn't enter the code. However, my ticket was confirmed, and money was deducted from my account. The price initially displayed was lower, but at the end, it asked for double the amount.
Answer: flights@mytrip.com although don't expect a timely response (if any)
Answer: NO! They won't provide any service, unless you pay a penalty. Even if you need assistance for a situation that is outside your responsibility. This is really the type of sales an marketing organizations that ads nothing, just takes commissions and turns away when they need to deliver. Stay away!