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MyTripReviews 2,599

3.0

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From the business

Mytrip.com is an online travel agency, where you can book flight tickets, find hotel and rent a car all over the world. Moreover you can find useful information about flights, airlines and most popular destinations in Europe!


mytrip.com
Founded in 2007
Sugar Land, TX, United States
+238
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MyTrip Reviews Summary

The company has garnered a mixed reputation among customers, with positive feedback highlighting its affordability, ease of use, and efficient booking process. Many users appreciate the clear information provided about ticket inclusions and the ability to compare prices. However, significant concerns have been raised regarding hidden fees, unexpected price increases during the booking process, and inadequate customer support. Issues with flight changes, refunds, and ineffective communication have also contributed to dissatisfaction. Overall, while the company offers competitive pricing, its customer service approach appears to require improvement to enhance user experience and trust.

This summary is generated by AI, based on text from customer reviews

service
775
value
738
shipping
516
returns
642
quality
692
This company responds to reviews on average within 7 days

We monitor reviews for authenticity

Colombia
1 review
0 helpful votes
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Una buena experiencia
October 22, 2024

Mi compra fue un proceso el cual me permitió obtener un buen precio después hacer la compra fácilmente y antes de una hora tener la confirmación. Por lo tanto fue para mi una buena experriencia con mytrip y si alguien me pregunta lo podre recomendar gracias a mi experiencia.

Date of experience: October 9, 2024
New York
1 review
0 helpful votes
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Not happy that the price last minute was increased. This was a pain.

MyTrip attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 8, 2024
Egypt
1 review
0 helpful votes
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Website not working
October 18, 2024

Only outs me in loop. Check is offered but doesn't work either. Keeps sending me same email for verification link then loops back repeatedly. Very frustrated!

Date of experience: October 8, 2024
Malaysia
1 review
0 helpful votes
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Great service and affordable prices
October 18, 2024

I have now used myTrip several times and have found them to be efficient and have been able to get the flights I wanted at the best prices that I could find. As a frequent traveler I highly recommend myTrip for your booking services.

Date of experience: October 8, 2024
Washington
1 review
0 helpful votes
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Tanks
October 18, 2024

Tanks very good for the environment and the environment and the economy are good to go for the environment but the economy has to go back in

Date of experience: October 7, 2024
Arizona
0 reviews
0 helpful votes
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Too much price bundling
October 16, 2024

Too much price bundling. Pay for every little thing...

Date of experience: October 5, 2024
Georgia
0 reviews
0 helpful votes
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Мой отзыв
October 15, 2024

Цены на билеты отличные! Пользуюсь услугами уже второй раз. Замечаний нет.

Date of experience: October 5, 2024
Texas
0 reviews
1 helpful vote
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Kiwi cancelled my booking at the last moment and I had made all my trip arrangements after I got a confirmation from kiwi. This is really disappointing and I don't expect that from any airline reservation company. I am really seeking the damages that I incurred due to this.

Date of experience: October 5, 2024
TZ
1 review
0 helpful votes
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Review
October 15, 2024

Nice experience to have a great booking using this site

Date of experience: October 5, 2024
Jordan
1 review
0 helpful votes
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Good service
October 14, 2024

I was a bit skeptical about them but they proved me wrong and delivered the best outcome

Date of experience: October 4, 2024
California
1 review
3 helpful votes
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Mytrip is a scam
October 14, 2024

mytrip.com is not responsible for what it sells to people. After charging your credit card they do not answer you. So uncomfortable agents accent, so unprofessional behaviour, This is a real scam not a business company

MyTrip attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 3, 2024
Denmark
1 review
0 helpful votes
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Not bad, but needs improvement in a lot of fields. Such as seating

Date of experience: October 3, 2024
Texas
1 review
0 helpful votes
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November
October 13, 2024

Was able.to get what I needed,.on an acceptable amount of.time.and.diligence

Date of experience: October 3, 2024
Hong Kong
1 review
0 helpful votes
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Very poor service
October 12, 2024

It's been a terrible experience and even after 5 weeks I haven't received my refund. Every time their administrators respond that it's not their fault and that they couldn't do anything.

MyTrip attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 1, 2024
Florida
1 review
0 helpful votes
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Please I don't receive the bucking number yet bucking number

Date of experience: October 1, 2024
TT
1 review
0 helpful votes
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Not good...very frustrating.
October 11, 2024

You all have the many paying options in bold, almost forcing the user to purchase them but you all have the normal options where no extras are needed in very small print...where it almost cannot be seen. You all should be flogged with a bull$#*! whip.

How crazy is that. Why don't you all leave normal options with no extras so that it can be properly seen. That is so wild. I hated my experience with you all. Fix your site now.

Date of experience: October 1, 2024
Thailand
1 review
0 helpful votes
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The most horrible experience
October 11, 2024

I can't see any info about my booking. You have order number and you have my email address. Click on my booking and fill the same info again and then get an error. NOT DOING BUSINESS EVER AGAIN WITH YOU.

Date of experience: October 1, 2024
Viet Nam
1 review
0 helpful votes
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Meh
October 10, 2024

The price was fair, but all the attempts at upselling were annoying. And the fact that I paid $22 for an aisle seat only to learn later on the receipt that the seat isn't guaranteed or refundable feels misleading.

Date of experience: September 30, 2024
Spain
1 review
0 helpful votes
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Excelente la experiencia de compra
October 8, 2024

Todo muy descriptivo y fácil de seguir, opciones bien explicadas.

Date of experience: September 28, 2024
Massachusetts
1 review
0 helpful votes
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Theses my first time purchase a ticket with my trips but it was quick and good price

Date of experience: September 28, 2024