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MyTripReviews 2,594

3.0

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From the business

Mytrip.com is an online travel agency, where you can book flight tickets, find hotel and rent a car all over the world. Moreover you can find useful information about flights, airlines and most popular destinations in Europe!


mytrip.com
Founded in 2007
Sugar Land, TX, United States
+238
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MyTrip Reviews Summary

The company has garnered a mixed reputation among customers, with positive feedback highlighting its affordability, ease of use, and efficient booking process. Many users appreciate the clear information provided about ticket inclusions and the ability to compare prices. However, significant concerns have been raised regarding hidden fees, unexpected price increases during the booking process, and inadequate customer support. Issues with flight changes, refunds, and ineffective communication have also contributed to dissatisfaction. Overall, while the company offers competitive pricing, its customer service approach appears to require improvement to enhance user experience and trust.

This summary is generated by AI, based on text from customer reviews

service
775
value
738
shipping
516
returns
642
quality
692
This company responds to reviews on average within 7 days

We monitor reviews for authenticity

Romania
1 review
0 helpful votes
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Friendly user apps
April 24, 2025

There was a lot of information to fulfill and / or skip (depending on the passenger's needs and preferences), though, somehow easier to navigate through the page and finally get to the payout format compared to other low flight sites / formats.

Date of experience: April 14, 2025
Zimbabwe
1 review
0 helpful votes
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This experience has been quick and easy. None stop service that allowed me to complete payment in less than 3 minutes

Date of experience: April 11, 2025
Mexico
1 review
0 helpful votes
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This is the most aggressive website I have ever visited. Surprised you did not try to charge me for the skin I'm in.

Date of experience: April 11, 2025
Minnesota
1 review
0 helpful votes
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Way too many offers and fees!
April 21, 2025

Way too many offers and fees! Just let me buy the ticket! Your seating choice page is quite deceptive, if I hadn't clicked the legend I would not have known I had to pay to select a seat.

Date of experience: April 11, 2025
Hungary
1 review
0 helpful votes
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Next time again with MYTRIP
April 21, 2025

Easy, fast, good service, reasonable price. I travel a lot between Canada and Europe. One way tickes usually are out of my price limit. I am really happy and satisfied with this one. I will use your service again.
Thanks, Veronika

Date of experience: April 11, 2025
Florida
1 review
1 helpful vote
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It is not okay to give a final price, and then when you check out the price goes up, for high demand on this flight. That price should have been said at the begining of the transaction. I am trying to get a ticket to a funeral on the island, and you have surprise fees added at the end of this traansaction

Date of experience: April 10, 2025
Greece
1 review
0 helpful votes
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Well explained clear but price went UP SEVERAL HUNDRED after they gave me a final cost and i had put my card info in

Date of experience: April 9, 2025
Thailand
1 review
0 helpful votes
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AT check out my price change by $91 due to "demand". There is no proof or evidence of this while booking.

Date of experience: April 8, 2025
Italy
1 review
0 helpful votes
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The price went up €95 in 1 second. Excuse was because of high demand for that flight. It's 02:25. Everyone is sleeping. It was like stealing in a split second. I have never experienced anything like it. The worst experience I have had booking a flight. I hope I never have to use MyTrip ever again. Ripped off in a split second. Very angry & not happy at all right now!

Date of experience: April 7, 2025
Peru
1 review
0 helpful votes
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Best prices, best offers
April 17, 2025

Best prices, best offers. I really recommend Mytrip to book your flights.

Date of experience: April 7, 2025
New Jersey
1 review
0 helpful votes
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Great rates, variety of flight options, easy-to-use...
April 15, 2025
Updated review

Great rates, variety of flight options, easy-to-use website.

Date of experience: April 5, 2025

MyTrip has good fares and is easy to useBased on my...
August 18, 2024
Previous review

MyTrip has good fares and is easy to useBased on my experience, I would recommend it.

Date of experience: August 7, 2024
New York
1 review
0 helpful votes
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Great experience
April 15, 2025

Returning travels, for accurate responsible travel agent. It was quick, accurate and reliable. Thank you so much. I will book again from you.

Date of experience: April 5, 2025
GB
1 review
0 helpful votes
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Good
April 15, 2025

Loved that I had the option to opt out of services I didn't want

Date of experience: April 4, 2025
California
1 review
0 helpful votes
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Easy to book your travel but the fact that you have to pay additional money to have your booking sent to your phone app is not efficient for either the traveler or the airline.

Date of experience: April 3, 2025
Lebanon
1 review
0 helpful votes
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Perfect
April 13, 2025

Perfect work and honest flight experience very cool online

Date of experience: April 3, 2025
New York
1 review
0 helpful votes
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Everything is clear and easy to navigate through. Thank you.

Date of experience: April 3, 2025
District of Columbia
1 review
0 helpful votes
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April 2025 Trip to Oki
April 12, 2025

It was alright, I didn't agree with the fact that I had to choose a sit to finalize the request otherwise it wouldn't complete it.

Date of experience: April 1, 2025
Denmark
1 review
0 helpful votes
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I got a little annoyed when I had to click no 15 times for extra service and fees but not as annoyed as I was when I had entered all my payment information and hit what I thought was my final confirmation just to be told that ny 700 dollar tickets had increased with another 80 what a spam

MyTrip attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 1, 2025
Zimbabwe
1 review
0 helpful votes
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Best
April 11, 2025

Wonderful pleased with yr services u made my booking so easily it's my third tyme usin

Date of experience: April 1, 2025
Sweden
1 review
0 helpful votes
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Easy to book!
April 10, 2025

Easy to book! 🙏 I will definitely use your service again!

Date of experience: March 31, 2025