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From the business
Mytrip.com is an online travel agency, where you can book flight tickets, find hotel and rent a car all over the world. Moreover you can find useful information about flights, airlines and most popular destinations in Europe!
MyTrip Reviews Summary
The company has garnered a mixed reputation among customers, with positive feedback highlighting its affordability, ease of use, and efficient booking process. Many users appreciate the clear information provided about ticket inclusions and the ability to compare prices. However, significant concerns have been raised regarding hidden fees, unexpected price increases during the booking process, and inadequate customer support. Issues with flight changes, refunds, and ineffective communication have also contributed to dissatisfaction. Overall, while the company offers competitive pricing, its customer service approach appears to require improvement to enhance user experience and trust.
This summary is generated by AI, based on text from customer reviews
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Easy to book! 🙏 I will definitely use your service again!
Easy fast accurate. Will book again in the future. Thanks
The prices were reasonable and you can choose from plenty of options. Thanks for your help!
Absolutely absurd. Name is JeSsica, mis typed as JeAsica.
Agent would not fix the typo. They also said a passport was REQUIRED to travel.
I informed them that a driver's license is all that is needed before May 2025.
Clearly the agent isn't trained well if they aren't even knowledgeable about basic travel documents
Great Service! I would book with My Trip Again! Thanks!
Overall it was pretty good booking with My trip. There was low cost, last minute flights available on two different airlines. And the telephone customer service was actually good too. But there was a problem with check in with the airlines. I did not receive an email from the airlines for check in, even though a customer service rep said I would get the emails to do that. I noticed there was a different email address given to the airlines by My trip. The customer service rep said that was normal and ok. But it was not. I had to go to the Airlines websites and app to Check In for each flight. It was a hassle and time consuming to do that. But everything else was good with My trip and I would use them again if needed.
I didn't like that you aggressively tried to upsell me all this stuff, please just one time mention that these are available and provide a way to get them.
Easy to navigate, great price, and a lot of payment options.
First time using this site. I look forward to a nice vacation.
It was easy to book. I feel like I got a good value over all. Charging to add a seat was a little too much.
Great prices, love the deals but too many options to opt out of. So annoying.
Always great flights at reasonable prices. The connections and access is great!
Fue facil y buenos precios. Ya tuve una experiencia previa y fue buena
Always find great deals in this app. It is an easy process to book your trip. It gives you manny options in terms of flight hours and airlines. I like that it gives you a visual of the baggage for each flight. Love this app.
I just tried booking a second flight after the first booking was with no issue. My card was charged but the order number never issued. The money is gone but the ticket is not in my email.
You try too hard to add on extras. The entire ordeal is tedious and makes you look desperate for money.
Continuously impressed with the flight options put together, the accuracy of them when checking with the carrier, and the ease of use. I am a MyTrip user for life
Easy booking and ticket with good price.Will recommended my trip to friend and family
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members