From the business
MyPerfectCV AI CV builder creates professional and ATS-friendly CVs in minutes. Use our easy-to-use mobile app CV builder for fast CV creation, transparent pricing, excellent customer support, and secure, confidential service.
MyPerfectCV Reviews Summary
The company has garnered mixed feedback, with some customers praising the ease of use and effectiveness of the CV-building tools, as well as positive interactions with customer service representatives. However, a significant number of reviews highlight serious concerns regarding unauthorized recurring charges, lack of communication, and difficulties in canceling subscriptions. Many users express frustration over being charged without prior notice or clear terms, leading to feelings of being misled. Overall, while the product quality receives acclaim, the company's customer service approach appears to be marred by issues related to transparency and responsiveness.
This summary is generated by AI, based on text from customer reviews
Dealt with in a prompt and competent manor. The service was of an excellent standard. I would use this service again.
I had some issues and was in need for assistance. I was serviced by mrs ariel was replied quickly, always putting me at ease and she was concerned with my queries.As a professional banker in my country I must admit that mrs ariel is one of the most good customer care agent I have ever met. Thank you for her service.
Hello, Jesselyne:
Reviews like this really make our day.
We’re thrilled to hear that Ariel was able to assist you with your request and provide you with excellent service. We’ll be sure to let her know your comments.
I wanted to cancel my account as I found a job straight away with my new cv but Tiara offered me a great discount with reasons why I should keep my membership even though I got a job it is worth keeping the options open. She fully explained all of my questions. She is an expert and would recommend the website to my friends to boost their potential.
Hello, Anna:
Congrats on the new job, reviews like this really make our day.
We’re thrilled to hear that Tiara was able to assist you with your request and provide you with excellent service. We’ll be sure to let her know your comments.
Easy to get going and set up a good quality CV, however, I became concerned when seeing the charges and no easy exit. I was happy to 'pay as you go' and not be drawn into a monthly payment when my CV was completed. I asked for help on line and got an immediate reply by Marianne Hernandez who was really helpful and helped me exit the service. The suggestions and hints were very good. I would use them again but would be mindful about my exit.
Hello, Judy:
Thank you for trusting us with your resume, we’re happy to hear that is was as easy as 1, 2, 3! It’s great to hear that you’re pleased with your resume and our services. We hope it makes all the difference in helping you get the job you desire.
The customer service operator was very calm, i felt slightly irritable at the beginning of the conversation but she managed to calm me down with her calm demeanour. She offered me a good deal and made me feel as though she had my best interest at heart. She managed to work out the refund without hesitation She was a true professional and an asset to your company.
The downfall was that i was on the phone for approximately 30 minutes which irritated me as i was unsure if i was to be charged for the call. She assured me that the call was free but still i was unsure of the 0808 number being free. I believed that my query was dealt with in 15 minutes but felt as though i was kept on the phone unnecessarily.
Hello, LM:
Thank you for taking the time to let us know your feedback, we’re always happy to hear it! We’re constantly looking to make our products and services better and listening to our customers is a big part of that. With that in mind, we’ve passed your comments along to our team so we can keep improving.
Very easy to use. Gives you helpful hints and phrases. When you dont need it anymore dont forget to cancel, was offered the same service for £3!
Hello, Philip:
Thank you for trusting us with your resume, we’re happy to hear that is was as easy as 1, 2, 3! It’s great to hear that you’re pleased with your resume. We hope it makes all the difference in helping you get the job you desire.
Paola Figueroa was exceptionally helpful and an absolute gem. Been using this website for a while now and have always loved it. I realised however that I didnt need membership for a couple of months and because of the automated debit payment I had a payment deducted from my account. Getting on to customer was no issue. Paola was very helpful and I had my refund process initiated in no time. Overall I highly recommend myperfectcv for an allround 5 star service.
Hello, Sidney:
Thank you for taking the time to review us!
We’re proud to know that our experts were able to resolve your situation and that you were pleased with our service. If you need anything in the future, please get in touch at any time.
It's amazing. It literally helped to sort my CV out in just 10mins. They give you ideas of words you could use and you can choose from different formats and styles. It's simply amazing guys
Hello, Esther:
Thank you for trusting us with your resume, we’re happy to hear that only took you 10 minutes to complete it! It’s great to hear that you’re pleased with your resume. We hope it makes all the difference in helping you get the job you desire.
Great services today, very freindly staff. Her service and compassion was amazing. Very speedy service service, and she helped me with everything i needed.
Hello, Amir:
Thank you for taking the time to review us!
We’re proud to know that our experts were able to resolve your situation and that you were pleased with our service. If you need anything in the future, please get in touch at any time.
Loved the cv maker, disliked the way it was a subscription and only told at end when trying to get the made cv, should be made clear from the start. Have an option to buy cv only without having to sign to site and then have to cancel, which you have easily ill admit.
Hello, Martin:
Thank you for taking the time to let us know your feedback, we’re always happy to hear it! We’re constantly looking to make our products and services better and listening to our customers is a big part of that. With that in mind, we’ve passed your comments along to our team so we can keep improving.
This site is incredible, everything in the right place, very well layed out, helpful staff and quick response to emails, the price they charge is absolutely affordable and the quality of their CV builders among-st other services they offer are in an expert condition and presentation, I highly recommend.
They don't just "take" your money, if you READ things you'll know it, so many idiotic reviews, that's some peoples problems nowadays, they never read things.
Hello, Dominic:
You made our day with that review, we’re happy to help!
Thank you for sharing the love, it’s awesome to know how pleased you are with our resume builder and Customer Service. Our Customer Service Team is committed to providing excellent service and it’s great to hear we delivered our promise to you. If you need further help, let us know!
Online chat is an easy service to use if you need clarifications. The auto-renew part is quite tricky. You need to pay attention in order to avoid extra-payments.
Hello, Andrada:
Thank you for letting us know that our Online Chat was as easy as 1, 2, 3! We appreciate you taking the time to write this review. Your feedback will help us provide an even better experience for our customers. Please let us know if there’s anything we can help with.
Very easy, a CV virgin who had no idea where to start.
Very easy, straight forward and simple to follow.
Only hoping now I have cancelled they follow through with this straight away.
Hello, Angela:
Thank you for trusting us with your resume. Happy to hear that is was as easy as 1, 2, 3!
It’s great to hear that you’re pleased with your resume. We hope it makes all the difference in helping you get the job you desire.
Absolutely amazing website, full of very useful hints and tips, phrases and ideas to explain your work experience in a professional easy to understand manner. The customer service provided by Everth was excellent.
Hello, Tina:
Thank you for trusting us with your resume, we're happy to hear that is was as easy as 1, 2, 3 and for sharing your experience with Everth, we’ll be sure to pass along your positive feedback. If there’s anything else we can assist you with, don’t hesitate to ask!
They offered me a discount because of a problem I had and help me fix it. Overall helpful service. Would recommend. And the site is great as well.
Hello, Martha:
Thank you for taking the time to review us!
We’re proud to know that our experts were able to resolve your situation and offered you a discount for our services. Our Customer Service Team is committed to providing excellent service and it’s great to hear we delivered our promise to you. If you need further help, let us know.
This service was great it really helped me out with update my CV and adding final touches to it. One feature tbat i enjoyed using was the fact that you could email and download your CV start to your inbox after you done and you dont have to wait. So once again tha k you for your service.
Hello, Malyun:
You just made our day!
We strive to make our customers happy and we take your feedback to heart. In fact, we rely on it to continually improve our customer’s experience.
Supported by Marianne Hernandez, really nice and helpful.
I Asked to her to delete my account and she suggests me other options.
Hello, Fabiana!
Reviews like this really make our day!
We’re thrilled to hear that Marianne was able to assist you with your request, and provide you with excellent service. We’ll be sure to let her know your comments. Please contact us if you have any questions or concerns.
This site help me build a very strong CV that have has generated a lot of interest in my trade, so for that reason, this site is highly recommended. My one and only criticism would be that I would have appreciated if it was made clearer from the start that this is a pay/subscription service, not at the very end once you have completed the CV. However, overall, I am a happy customer, and would recommend the service. Customer service is very good also, thanks, Gabriel.
Jon H.
-Hello, Jon!
Thank you for trusting us with your resume and for taking the time to let us know your feedback, we’re always happy to hear it! We’re constantly looking to make our products and services better and listening to our customers is a big part of that. With that in mind, we’ve passed your comments along to our team so we can keep improving.
I have used for build up my CV and cover letter very interesting website easy to manager the information.
-Hello, Anita!
Thank you for trusting us with your resume. Happy to hear that is was as easy as 1, 2, 3! Best of luck in your job search.
Very helpful, no sales tactics just straight to the point. The lady I spoke too was very friendly and very genuine. Helped me with all my issues and everything was resolved without irritating inconvenience or distress.
Hi Nico,
Appreciate the 5 stars, Nico! Happy customers make our days brighter. Thanks!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello, Tom:
Thank you for sharing your feedback! We’re excited to hear you feel that way about our services. Wishing you the best of luck in your career!