MyPerfectCV AI CV builder creates professional and ATS-friendly CVs in minutes. Use our easy-to-use mobile app CV builder for fast CV creation, transparent pricing, excellent customer support, and secure, confidential service.
The company has garnered mixed feedback, with some customers praising the ease of use and effectiveness of the CV-building tools, as well as positive interactions with customer service representatives. However, a significant number of reviews highlight serious concerns regarding unauthorized recurring charges, lack of communication, and difficulties in canceling subscriptions. Many users express frustration over being charged without prior notice or clear terms, leading to feelings of being misled. Overall, while the product quality receives acclaim, the company's customer service approach appears to be marred by issues related to transparency and responsiveness.
This summary is generated by AI, based on text from customer reviews
I was stumped as due to a technical glitch at my end my work for 2 days to create my CV seemed to have disappeared. Tahlia was super helpful and managed to restore my CV.
Tahlia was brilliant. Very efficient and extremely polite! Was a delight to speak with her.
She dealt with my request promptly.
Hello, Sara:
Thank you for sharing your experience with Tahlia, we’ll be sure to pass along your positive feedback. If there’s anything else we can assist you with, don’t hesitate to ask!
It's a very useful service and I would definitely recommend it, very easy to use and good customer service
Hello, Zakk:
Thank you for trusting us with your resume, we’re happy to hear that is was as easy as 1, 2, 3! It’s great to hear that you’re pleased with your resume. We hope it makes all the difference in helping you get the job you desire.
The advisor was very helpful and helped me alot i was distressed but she was able to sort my problem out with sympathy and good communication skills
Hello, Nadia:
We are happy to hear that our agents were able to help you with your request and provide you with excellent service.
Myperfect cv simplified my resume creation.The advisor was very helpful in providing information to my questions
Hello, Judith:
Thank you for sharing your experience! We're committed to providing excellent service and it’s happy to hear we delivered our promise to you. If you need further help, let us know!
The advisor was very helpful in providing information to my questions without any hesitation, she is an asset to the company.
Thanks for the lovely service :)
Hello, M S -
Thank you for taking some time to review us! We love to hear from our customers as it provides us with valuable feedback that helps us serve customers like you better.
He help me to find a good job a good position
Because of this I'm now head chef in a big company
Thank you very much for your support
Hello, Cristian:
You're very welcome! We appreciate the positive feedback and we’re glad we were able to help you land that position. Congratulations on the new job!
Paola was kind and well spoken, and swift at resolving my issue. Thankful to her for the same. She also provided all relevant information clearly, so that I could make a well informed decision.
Hello, Rashmi:
Thanks for sharing your experience with Paola, we’ll be sure to pass along your positive thoughts. If you need further help, get in touch at any time!
Very very nice guy with exceptional way of marketing. Tried to help me with the jobs too.
Definitely gonna recommend
God bless us all.
Hello, Adnan:
That's what we love to hear, it's amazing to know that our agent was able to assist you and thank you for recommending us!
Happy with the service and happy with the customer service Thalia did fantastic explaining everything to me well done
Hello, Dawn:
Thanks for sharing your experience with Thalia, hearing from happy customers like you makes us feel great. If you need further help, get in touch at any time!
Very easy guide on how to write your first CV. In general, good website which gives you helpful tips and propose phrases that work.
Hello, Valera:
Thank you for trusting us with your CV, we’re happy to hear that is was easy to use and that you’re pleased with our services, we hope it makes all the difference in helping you get the job you desire.
I write this review with so much joy in my heart. I have always been unsure about how to come up with a beautiful Resume till my friend asked me to look up MY Perfect CV.
L was called for a job interview as a Customer Service Assistant in an Electricity Distribution Company. One of the panel members started by commending my clarity in stating my objectives, education and job functions. He appreciated my ability to clearly communicate what I hope to offer the company. This is as a result of the proper CV organisation MY Perfect CV helped me achieved.
After two weeks, I was called to take up the job!
Hello, Obiageli:
Thank you for the awesome review and for letting us know that you landed a job, that’s terrific news! Wishing you the best of luck in your career!
MyPerfectCV is a very good way to start the journey to your career. When I wanted to unsubscribe they gave me lower charges thanks to with I can keep updating my CV.
Hello, Kazimierz:
You're very welcome and thanks for sharing your experience, we're wishing you the best of luck in your career journey!
Informative and knowledgable telephone advisor very polite and helpful. Not the ideal outcome but I understand better now.
Hello, James:
We’re proud to know that our agents were able to help you with your request and that you were pleased with our service. If there’s anything else we can assist you with, don’t hesitate to ask!
Very easy and simple to do. My first time writing a cv and couldn't be happier with the format and end result.
Hello, Orianne:
Thank you for trusting us with your resume, we’re happy to hear that is was as easy as 1, 2, 3! It’s great to hear that you’re pleased with your resume. We hope it makes all the difference in helping you get the job you desire.
Contacted MyPerfectCV to cancel my subscription. Paola was extremely helpful and we resolved everything in a matter of minutes. Very satisfied with the service provided.
Hello, Ernests:
Just what we love to hear and thank you for taking some time to review us! We love to hear from our customers as it provides us with valuable feedback that helps us serve customers like you better.
This is very credible company and very professional I will recommend their services to anybody thanks
Mr nnamdi
Hello, Mnnamdi:
You just made our day, we always strive to make our customers satisfied and we take your feedback to heart. In fact, we rely on it to continually improve our customer’s experience.
Wonderful platform! I was able to create my CV very quickly and it looks great! Plus, it gave me confidence that I will be successful with getting the job I am applying for. Will definitely recommend it to my friends.
Hello, Roxana:
Thanks for trusting us with your CV, it's great to hear that you loved our website. We hope it makes all the difference in landing you get the job that you desire! :)
Would like to say a big thank you to Paola for helping me sort out my account, she was very helpful and informative, great service thank you
Hello, Ian:
You're welcome always! Thanks for sharing your positive comments about our agent Paola, it's great to know that she was helpful, informative and provide excellent service to you.
Good service and customer service very helpful when calling very friendly customer calls personal. Was easy to unserscribe from services only because in a job but will use these services again in future for sure.
Hello, Dan:
Thank you for your comments on our resume builder and our team. We appreciate you sharing them.
Answer: Hi! We are sorry to hear that you have decided to cancel your subscription. Nevertheless, we hope you achieved your career goals using the help of our resume builder. As for the cancellation, you may proceed with it by simply sending us an email to customerservice@myperfectcv.com. You must include your full name and account ID or email address used to create the account so that we can access your account. You can also process your cancellation by contacting us via phone. Lastly, you can proceed with your cancellation by logging in to your account, heading into Settings, then Subscription and Cancel. We hope that this helps you, and if not, don't hesitate to contact us again. We will be pleased to assist you with anything you need. Have a great day!
Answer: Hello! Thank you for reaching our to us! Please contact us through here https://www.myperfectcv.co.uk/contact-us so we can guide you through the payment process.
Answer: Hello! At MyPerfectResume, we offer a free basic access account that lets you download a plain text version using our examples and tips. However, if you want to print, download or email a professionally formatted document, you must subscribe to our premium access account. If you decide to subscribe to our premium access, know that we offer a 100% money-back guarantee for our 14-day trial if you are not fully satisfied with our products and service. Please feel free to contact us through this link https://www.myperfectresume.com/contact-us so we can explain specific prices and plans. Have a great day!
Answer: Hi, Karen, Thank you for getting in touch with us, we would be more than happy to take a look a this for you. However, in order for us to do so please contact us at https://www.myperfectcv.co.uk/contact-us Best regards, MyPerfectCV UK
Answer: Hi, Lisa, Thank you for getting in touch with us, we would be more than happy to take a look a this for you. However, in order for us to do so please contact us at https://www.myperfectcv.co.uk/contact-us Best regards, MyPerfectCV UK
Answer: Hi, Stephen Thank you for getting in touch with us, we would be more than happy to take a look a this for you. However, in order for us to do so please contact us at https://www.myperfectcv.co.uk/contact-us Best regards, MyPerfectCV UK
Hello, Hima:
Thank you for sharing your experience with Tahlia, we’ll be sure to pass along your positive feedback. If there’s anything else we can assist you with, don’t hesitate to ask!