Mudify has a rating of 4.4 stars from 362 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Mudify most frequently mention customer service, great experience and lift kit. Mudify ranks 16th among Auto Accessories sites.
From beginningto the end, had a great talk with the customer service made me feel comfortable with the parts that I was looking for the type of lift that I was looking for made me feel comfortable and when I had a question, I called them. They were free to answer and they didn't give me no runaround. Answer my question and I appreciate that it's hard to find.
Talked to them a couple of times to ensure I was getting the right coil springs which were hard to find for my Lexus GX470 no lift application. Shipping was timely and it was an excellent transaction. I would use them again.
I placed my order, and whether by my mistake or the website, my 6112s came unassembled. I did reach out immediately after my order through email and chat about the setting I wanted them at because there wasn't an option at check out. But they came unassembled anyway. I reached out again through the phone number this time and they sent me a prepaid shipping label, assembled the shocks to my specifications and shipping them back to me all within about 10 days. I was fairly frustrated and likely rude in the process. Had I known that they would've 100% made the situation right, I perhaps would've had a better attitude. I owe them an apology, my gratitude and my loyalty. This is also to state that they beat pricing from everyone including the guys with deals on the Tacoma forums. If I need something in the future, I will be shopping with Mudify. Customer service and pricing is on point!
I couldn't be more impressed with the entire experience! Daniel was exceptional, he went above and beyond to help me with all my questions and ensure I was getting exactly what I needed. On top of that, the shipping was incredibly fast! I received my order sooner than I expected, and everything arrived in perfect condition. I highly recommend these guys. Will definitely be back for more!
Thanks for your review, Joel. We truly appreciate your feedback!
Ordered a Lift Kit and had a problem with a shipment sitting and Contacted by email and got a fast response and reshipped the lost shipment and I was in business. I would use Mudify again because of the Customer Service alone..
Thanks for your fantastic feedback! Will love to help again!
Miguel from Mudify was incredibly helpful and informative on what I needed. I mainly purchased the package from Mudify as they were able to give me a concise quote based upon my budget and competent input on the conversion for my Lexus GX.
Thanks for your review, Kurtis!
FedEx messed up my package and the representative at Mudify quickly got the process started to get replacement parts on the way.
As a first time customer I was very much satisfied ith the quick shipping and customer support. I will define shop here again in the future
Thanks for your review, Valmiki. We truly appreciate your feedback!
Second time ordering from mudify both purchases leaves a good impression, good selection of items in the website and quick delivery overseas!
Thank you for your review, Bonie!
The DV8 bumper is a solid addition to the truck. The installation instructions were a bit unclear at times, but we managed to get it sorted out.
Thanks for your review, Garret. We truly appreciate your feedback!
Helpful customer service and deep knowledge of the product.
The customer was extremely satisfied with the drop down kit. Paired with fully adjustable upper control arms, adjustable ball joint and a 3" lift.
Thank you for your review, Dayton!
Poor inventory control: item was shown available online but it was actually not available, found out after the order was placed.
Knowledgeable help and friendly service, each part arrived at a reasonable time, keeping my project on task. Thank you, I will continue to Mudify
Appreciate your review, Aaron!
Product was shipped in a timely manner, and absolutely pleased with this company.
Thank you William!
Mudify processed and shipped my springs order hella fast! I was expecting longer because it came all the way from Florida to Cali, but got them only 3 days after they shipped. The springs were as-ordered, and I appreciate the free-shipping because everyone else was charging around $50+ shipping. Satisfied customer here 🤘🏽🧡💛@yotajen_
Thanks for your review!
You guys are great. Everything was perfect. I have not installed anything yet. But I I'm sure it will all be perfect. Thanks for shipping everything out right away.
Appreciate your review, Darryl!
The packages came when expected and nicely packaged. All the parts look quality and are awaiting installment. Great experience, great parts, and nice website design.
Thanks for your review!
Order was delivered quickly, even with crazy snowstorms coming through my area and the products were very well protected in the packaging.
Thank you for your review, Tyler. We truly appreciate your feedback!
Quality product. OME is top notch. Fast shipping with no delays. Shipping fairly heavy U bolts in small cardboard container without any additional wrapping padding was not ideal. Box was torn open at one end and probably would not have made it another day.
Thanks for your review, Michael!
Thank you so much, your review helps us grow!