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Mudify

Overview

Mudify has a rating of 4.4 stars from 362 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Mudify most frequently mention customer service, great experience and lift kit. Mudify ranks 16th among Auto Accessories sites.

service
27
value
27
shipping
25
returns
11
quality
63
This company responds to reviews on average within 39 days

Instant Feedback

175 reviews
How would you rate Mudify?
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Sweden
1 review
0 helpful votes
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Grapevine
April 25, 2025

From beginningto the end, had a great talk with the customer service made me feel comfortable with the parts that I was looking for the type of lift that I was looking for made me feel comfortable and when I had a question, I called them. They were free to answer and they didn't give me no runaround. Answer my question and I appreciate that it's hard to find.

Date of experience: April 15, 2025
North Carolina
1 review
0 helpful votes
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Great service
April 3, 2025

Talked to them a couple of times to ensure I was getting the right coil springs which were hard to find for my Lexus GX470 no lift application. Shipping was timely and it was an excellent transaction. I would use them again.

Date of experience: March 24, 2025
Joel L. Mudify Rep
1 month ago

Thank you so much, your review helps us grow!

Missouri
1 review
1 helpful vote
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Customer service came through in a big way.
April 18, 2025

I placed my order, and whether by my mistake or the website, my 6112s came unassembled. I did reach out immediately after my order through email and chat about the setting I wanted them at because there wasn't an option at check out. But they came unassembled anyway. I reached out again through the phone number this time and they sent me a prepaid shipping label, assembled the shocks to my specifications and shipping them back to me all within about 10 days. I was fairly frustrated and likely rude in the process. Had I known that they would've 100% made the situation right, I perhaps would've had a better attitude. I owe them an apology, my gratitude and my loyalty. This is also to state that they beat pricing from everyone including the guys with deals on the Tacoma forums. If I need something in the future, I will be shopping with Mudify. Customer service and pricing is on point!

Date of experience: April 8, 2025
Florida
1 review
0 helpful votes
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Can't thank them enough!
March 14, 2025

I couldn't be more impressed with the entire experience! Daniel was exceptional, he went above and beyond to help me with all my questions and ensure I was getting exactly what I needed. On top of that, the shipping was incredibly fast! I received my order sooner than I expected, and everything arrived in perfect condition. I highly recommend these guys. Will definitely be back for more!

Date of experience: March 4, 2025
Daniel H. Mudify Rep
2 months ago

Thanks for your review, Joel. We truly appreciate your feedback!

Georgia
1 review
0 helpful votes
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Customer Service Jumped on it..
April 3, 2025

Ordered a Lift Kit and had a problem with a shipment sitting and Contacted by email and got a fast response and reshipped the lost shipment and I was in business. I would use Mudify again because of the Customer Service alone..

Date of experience: March 24, 2025
Joel L. Mudify Rep
1 month ago

Thanks for your fantastic feedback! Will love to help again!

Indiana
1 review
0 helpful votes
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Very Helpful and Competent!
March 14, 2025

Miguel from Mudify was incredibly helpful and informative on what I needed. I mainly purchased the package from Mudify as they were able to give me a concise quote based upon my budget and competent input on the conversion for my Lexus GX.

Date of experience: March 4, 2025
Daniel H. Mudify Rep
2 months ago

Thanks for your review, Kurtis!

California
1 review
0 helpful votes
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Great service
April 19, 2025

FedEx messed up my package and the representative at Mudify quickly got the process started to get replacement parts on the way.

Date of experience: April 9, 2025
TT
1 review
0 helpful votes
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First time customer
March 31, 2025

As a first time customer I was very much satisfied ith the quick shipping and customer support. I will define shop here again in the future

Date of experience: March 20, 2025
Daniel H. Mudify Rep
1 month ago

Thanks for your review, Valmiki. We truly appreciate your feedback!

Singapore
1 review
0 helpful votes
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Good selection of items and quick delivery
March 14, 2025

Second time ordering from mudify both purchases leaves a good impression, good selection of items in the website and quick delivery overseas!

Date of experience: March 3, 2025
Daniel H. Mudify Rep
2 months ago

Thank you for your review, Bonie!

Maryland
1 review
0 helpful votes
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Solid addition to the truck
April 10, 2025

The DV8 bumper is a solid addition to the truck. The installation instructions were a bit unclear at times, but we managed to get it sorted out.

Date of experience: March 14, 2025
Daniel H. Mudify Rep
4 weeks ago

Thanks for your review, Garret. We truly appreciate your feedback!

Massachusetts
1 review
0 helpful votes
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Excellent
April 25, 2025

Helpful customer service and deep knowledge of the product.

Date of experience: April 15, 2025
Canada
1 review
0 helpful votes
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Customer Satisfaction
March 14, 2025

The customer was extremely satisfied with the drop down kit. Paired with fully adjustable upper control arms, adjustable ball joint and a 3" lift.

Date of experience: March 4, 2025
Daniel H. Mudify Rep
2 months ago

Thank you for your review, Dayton!

Texas
1 review
0 helpful votes
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Item out of stock but available online
April 3, 2025

Poor inventory control: item was shown available online but it was actually not available, found out after the order was placed.

Date of experience: March 1, 2025
Illinois
1 review
0 helpful votes
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80 series Land Cruiser
March 17, 2025

Knowledgeable help and friendly service, each part arrived at a reasonable time, keeping my project on task. Thank you, I will continue to Mudify

Date of experience: March 6, 2025
Daniel H. Mudify Rep
2 months ago

Appreciate your review, Aaron!

North Carolina
1 review
1 helpful vote
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Excellent Customer Service
March 30, 2025

Product was shipped in a timely manner, and absolutely pleased with this company.

Date of experience: March 20, 2025
Joel L. Mudify Rep
1 month ago

Thank you William!

California
1 review
1 helpful vote
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My new go-to parts place!
January 24, 2025

Mudify processed and shipped my springs order hella fast! I was expecting longer because it came all the way from Florida to Cali, but got them only 3 days after they shipped. The springs were as-ordered, and I appreciate the free-shipping because everyone else was charging around $50+ shipping. Satisfied customer here 🤘🏽🧡💛@yotajen_

+5
Date of experience: January 13, 2025
Daniel H. Mudify Rep
2 months ago

Thanks for your review!

New York
1 review
0 helpful votes
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Booooom!
January 24, 2025

You guys are great. Everything was perfect. I have not installed anything yet. But I I'm sure it will all be perfect. Thanks for shipping everything out right away.

Date of experience: January 13, 2025
Daniel H. Mudify Rep
2 months ago

Appreciate your review, Darryl!

Texas
1 review
1 helpful vote
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Overall Great
January 25, 2025

The packages came when expected and nicely packaged. All the parts look quality and are awaiting installment. Great experience, great parts, and nice website design.

Date of experience: January 15, 2025
Daniel H. Mudify Rep
2 months ago

Thanks for your review!

Cyprus
1 review
0 helpful votes
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Quick delivery and great packaging.
January 25, 2025

Order was delivered quickly, even with crazy snowstorms coming through my area and the products were very well protected in the packaging.

Date of experience: January 15, 2025
Daniel H. Mudify Rep
2 months ago

Thank you for your review, Tyler. We truly appreciate your feedback!

Indiana
1 review
0 helpful votes
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OME U bolts for 2003 Tacoma Prerunner
December 18, 2024

Quality product. OME is top notch. Fast shipping with no delays. Shipping fairly heavy U bolts in small cardboard container without any additional wrapping padding was not ideal. Box was torn open at one end and probably would not have made it another day.

Date of experience: December 8, 2024
Daniel H. Mudify Rep
2 months ago

Thanks for your review, Michael!