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mSpyReviews 2,270

3.9

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From the business

mSpy has provided professional monitoring and tracking software to customers in more than 180 countries. Tracking solutions are delivered to consumers, businesses, corporations, educational, governmental, and non-profit organizations. Our software is extensively tested and updated regularly to ensure a stable operating environment for our customers. mSpy is the most powerful cell phone spy and tracking software that lets you monitor any iPhone/iPad or Android phone and tablets.


mspy.com
Tallinn, Campeche, Estonia
+1795
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mSpy Reviews Summary

mSpy has a rating of 3.9 stars from 2,270 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with mSpy most frequently mention social media, text messages and support team. mSpy ranks 3rd among Mobile Applications sites.

This company responds to reviews on average within 8 days

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Rapido servicio
April 12, 2023

Muy buen servicio, Briana Molligan, muchas gracias.

Date of experience: April 12, 2023
Mexico
1 review
0 helpful votes
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Soporte técnico
April 12, 2023

Excelente la atención de Briana muy profesional en todo

Date of experience: April 11, 2023
Iowa
1 review
0 helpful votes
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Excelent product and care team
March 27, 2023

This product is easy to use and love the amount of things you can access. I had an issue with updates and I contacted the customer care team where Briana Molligan helped me out quickly and spot on. I defenetly recommend this product!

Date of experience: March 27, 2023
Texas
1 review
0 helpful votes
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Excellent customer service!
March 25, 2023

I had the pleasure of working with Anna, she answered all of my questions AND did the technical downloading for me! No more issues, I really recommend trying to work with her!

Date of experience: March 25, 2023
Argentina
1 review
0 helpful votes
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Excelente asistencia
March 25, 2023

La asistencia brindada por Briana Molligan cumplió mis objetivos

Date of experience: March 25, 2023
Alaska
1 review
0 helpful votes
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Love this app
March 25, 2023

Great customer service fast acting and app does what it needs to thank you briana she was great help

Date of experience: March 25, 2023
California
1 review
0 helpful votes
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Briana molligan
March 19, 2023

Very helpful! Thank you. She did everything much faster than me.

Date of experience: March 18, 2023
Australia
1 review
6 helpful votes
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Fraud Charge - Safety Notice
April 17, 2023

I subscribed a year ago and was never able to get it to work. I cancelled my subscription and they still charged my card without my authority. I contacted them by email and they refused to refund me regardless. Do not use these guys are you will get ripped off.

mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 18, 2023
Sergey V. mSpy Rep
over a year old

Dear Customer,

Please accept our apologies due to the inconvenience caused by this problem. We would really appreciate if you provide us with your Customer ID or email address. As soon as we locate your account, we will do our best to assist you promptly and solve this issue.
Thank you for your understanding and patience!

Germany
1 review
0 helpful votes
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I was shocked to realize the person I thought of as my reliable son had actually gotten into online gambling. Then, one day when all our secret savings were gone and he seemed suspiciously anxious, alarm bells started ringing in my head! Thankfully mSpy allowed me a way to check his messages without having direct access or permission - it saved us from an even bigger disaster before it became too late for redemption.

Date of experience: March 17, 2023
Germany
1 review
0 helpful votes
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Parents can have peace of mind
March 17, 2023

With Mspy, parents can have peace of mind knowing where their child is and who they're interacting with. Not only that but the ease-of-use leaves other spy apps in its dust! It's even undetectable by the user making sure no predators are involved. Plus helpful tech support is just a call away should any questions arise - this one comes highly recommended from many happy customers!

Date of experience: March 17, 2023
Germany
1 review
0 helpful votes
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Be careful with auto prolongation
March 17, 2023

After buying a one-month subscription for the service, I decided to give it a test run. To my surprise – and dismay! - an additional 30 dollars was unexpectedly debited from my card due to automatic renewal. But despite this hiccup, the application proved itself quite useful: showing history in browser and blocking sites as needed for children's safety too. If you do decide to use it short term however, just remember: don't forget to disable auto-renewal before your trial period ends or there might be more unexpected charges down the line!

Date of experience: March 17, 2023
Romania
1 review
0 helpful votes
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I would like to set the context first: my target phone was listed on their website as supported, i had 50GB free storage and a stable 5g wifi connection.
The app is causing lag, it does not save the conversations properly and it even mixes the message senders. After locking and unlocking whatsapp, it remained stuck and the website was saying "error contact support". After requesting a refund in less than 24 hours they rejected it saying that I have to talk to their tech support team and they will solve my problem. I have to mention that their billing team responds only once a week. This company is a scam.

mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 17, 2023
Sergey V. mSpy Rep
over a year old

Thanks for contacting our Support Team!

Please accept our apologies due to the inconvenience caused by this problem.

We recommend you to contact our Technical Support Department in the Live Chat at mspy.com where we can assist you in real-time.

You can enter the Live Chat from mspy.com website or click Chat in your profile from the menu.

Germany
1 review
0 helpful votes
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Amazing app
March 17, 2023

My experience with the mSpy team has been nothing short of amazing! They had a few bumps in the road, but quickly got to work on providing solutions - and their customer care department deserves all five stars for being so helpful and giving such great guidance.

Date of experience: March 17, 2023
Germany
1 review
0 helpful votes
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Work auto prolongation
March 17, 2023

I recently tested out a service for one month, but the auto-renewal feature took my subscription further. After using it though, I'm happy to report that this application is an awesome tool! It tracks all your browser activity and even has parental controls - making sure kids are only accessing kid friendly sites. But if you're just kicking tires & don't plan on sticking around longer than expected; be sure to remember to turn off the auto-renew before time's up so as not getting any surprise charges in the end!

Date of experience: March 17, 2023
Germany
1 review
0 helpful votes
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We recently needed help with some tricky tech tasks, but we were impressed and thankful for the awesome support that came our way! Rooting and microphone listening made easy thanks to their expert assistance.

Date of experience: March 17, 2023
Germany
1 review
0 helpful votes
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Good enough app
March 17, 2023

They got the job done quickly and efficiently, no nonsense!

Date of experience: March 17, 2023
Germany
1 review
0 helpful votes
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A source of information
March 17, 2023

Mspy amazed me! It uncovered so much helpful information that, without it, I would've been totally in the dark about.

Date of experience: March 17, 2023
Germany
1 review
0 helpful votes
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Great customer service
March 17, 2023

After running into some trouble with this app, I was ready to give up. But then I reached out for help—and I am glad I did! The support team went above and beyond to sort it all out; the issue wasn't even on their end. Eugene, in particular, was an absolute lifesaver! Despite initial hiccups, this app genuinely delivers excellent results — who knew?

Date of experience: March 17, 2023
GB
1 review
0 helpful votes
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After going through various software this seems the best at the time, check the compatibility guide and it seemed ok, how ever after buying the subscription for 1 year and trying to install the software, only to be told that the features needed would not work on my daughters Iphone and there is no fix. I have requested a full refund only to get a negative response. DO NOT BUY

Date of experience: March 15, 2023
Brazil
1 review
0 helpful votes
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Briana Molligan was very upfront and helpful... She stayed until the end and helped me understand the process. Excellent professional!

Date of experience: March 14, 2023