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mSpyReviews 2,269

4.4

From the business

mSpy has provided professional monitoring and tracking software to customers in more than 180 countries. Tracking solutions are delivered to consumers, businesses, corporations, educational, governmental, and non-profit organizations. Our software is extensively tested and updated regularly to ensure a stable operating environment for our customers. mSpy is the most powerful cell phone spy and tracking software that lets you monitor any iPhone/iPad or Android phone and tablets.


mspy.com
Tallinn, Campeche, Estonia
+1795
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mSpy Reviews Summary

mSpy has a rating of 4.4 stars from 2,269 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with mSpy most frequently mention social media, text messages and support team. mSpy ranks 3rd among Mobile Applications sites.

This company responds to reviews on average within 8 days
New Jersey
43 reviews
212 helpful votes
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With everything out there today, we were hesitant to give our child a phone. However, we as parents, know that technology is now a part of daily life. We wanted something that would track her location and let us know that she wasn't receiving anything bad in texts on her phone. MSpy does just the trick. We are at ease knowing that we can check in on her without her feeling annoyed at our concerns. Thanks mSpy!

Date of experience: July 1, 2014
Australia
1 review
10 helpful votes
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You are right
July 1, 2014

You are right. It is fake. It doesn't work, even though a top IT tech friend and I, both installed it correctly. Mspy told me my daughter would have updated her phone and that is why it is not working and I need to reload, but this is definitely not true. They won't refund either, even though it has only worked when I tried it first. It's fake. Don't bother. It needs they internet access to be on. Don't buy it.

Date of experience: July 1, 2014
Colorado
1 review
10 helpful votes
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I purchased this product to monitor my daughter's phone. I only then found out that the Iphone 5S 7. 1. 1 is not supported. I immediately asked for a refund, and after talking to several people they all have refused. So now I'm stuck with a program I can't use. There website say's that Iphone is supported, I call this false advertising. Most phones have to be jail broken, so be sure you know how to do it before you buy the product. Worse purchase I ever made!

Date of experience: June 9, 2014
California
2 reviews
12 helpful votes
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Installed on daughters phone (believe boyfriend dealing drugs). Got correct initial location yesterday, unable to get a newer one since. Called "24/7 Tech Support" 800 number, got recording saying no one available to answer the phone. Tried Tech Support web page twice and got "Server Error" page. I should known better with the spelling and grammatical errors on their site. Glad I only got one month subscription (unless they steal my credit card blind, too). STAY AWAY!

Date of experience: May 18, 2014
Australia
1 review
8 helpful votes
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I have tried the app and I’m a bit disappointed. The updates for one take ages to come through if they do at all. I sent test messages on Whatsapp to the target phone and this didn’t show up for hours. When I contacted their customer support they gave me instructions with a “secret” text message to refresh the app on the phone. This “secret ” message is not supposed to be visible on the target phone. Mine were all visible…more than 8 messages with the code. After a while-8 hours the messages just disappeared from the target phone(so good for stealth). They say that the phone has to be connected to WiFi…I am sure that the target phone is connected to WiFi. I think it’s a rip off

Date of experience: April 9, 2014
California
1 review
7 helpful votes
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I have used mSpy for about 3 months now with limited success.
I find that the application stops working and must be reloaded several times a week.
It misses some calls as well as txt messages.
The call log feature has not worked since day one.
Their tec support is almost non existent. The phone support is 24 hour and they will be happy to tell you to reload the app. But that is about all the phone support can do for you.
It is impossible to speak with anyone that can help with a problem.
All communications must be done by e mail. At some point they will tell you that everything is working properly even when you and the people at phone support can clearly see the product has failed to provide the promised service.THE PRODUCT DOES NOT WORK AS ADVERTISED. But it does work some if you have the time and patience to fiddle with it every day.

Date of experience: March 22, 2014
North Carolina
1 review
5 helpful votes
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Biggest piece of $#*! spy app ever. Hit and miss on uploading call recordings. Will not track phone with gps turned off, unlike what they claim. Wish I would have found this site before I purchased. Can only hear one side of the calls that do upload, ect, ect.
Junk Period

Date of experience: February 5, 2014
California
1 review
5 helpful votes
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A plethora of fake reviews can't save these people. Software often doesn't work and they will not give you a refund, whatever they promise on the site.

I had to call credit card company to get a refund.

Date of experience: January 14, 2014
Thailand
1 review
9 helpful votes
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Mspy has been hacked. All customers compromised.

If you are using this software on a device your data is already out there, this could mean your child's data (iCloud username and password from MCloud) could fall in to the wrong hands.

They need to be made accountable for this. So far they are lying to customers saying nothing is wrong or blaming competitors.

Judge for yourself:

http://krebsonsecurity.com/tag/mspy-hack/

Screenshot proof of leaked data.

http://ow.ly/i/aQH14

Demand an answer now from Mspy, get your money back and stay safe.

Date of experience: December 10, 2013
Pakistan
1 review
3 helpful votes
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The most valuable thing about mSpy is their customer service. I was able to call them whenever I had an opportunity – 24/7 service is cool.

Date of experience: July 15, 2012
Massachusetts
2 reviews
8 helpful votes
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MSpy was initially judged for privacy intervention, but this app came out to be absolutely legal if you wish to monitor your kids – that's exactly what I ‘m doing right now. Thanks!

Date of experience: July 12, 2012