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From the business
mSpy has provided professional monitoring and tracking software to customers in more than 180 countries. Tracking solutions are delivered to consumers, businesses, corporations, educational, governmental, and non-profit organizations. Our software is extensively tested and updated regularly to ensure a stable operating environment for our customers. mSpy is the most powerful cell phone spy and tracking software that lets you monitor any iPhone/iPad or Android phone and tablets.
mSpy Reviews Summary
mSpy has a rating of 3.9 stars from 2,270 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with mSpy most frequently mention social media, text messages and support team. mSpy ranks 3rd among Mobile Applications sites.
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I had an issue I had no idea how to fix, got in touch with them, Dolores Moore was very kind and went above and beyond to help me to fix it. She was very caring, patient, and detailed when explaining the many procedures I had to execute. I'm very happy, and most importantly, I'm resting easy now because I know she got my back.
Needed help to get set up and the agent Briana Molligan was so patient and helpful got me up and running even though it took a long time due to space issues on my PC
Briana Molligan très bon service client simpa prend le temps de vous écouter et vous aide bien dans vos démarches
As a parent of a teen, I understand how difficult it can get to keep tabs on their lives. This app has been an absolute lifesaver - not only am I able to have more control over my daughter's phone usage but also access his school life and the people he connects with each day. It brings me so much comfort knowing that this tool is helping ensure he remains safe! Thanks for creating such an amazing resource :)
I had an issue with photos and got in touch with their live chat support, Karl got the handle, and solved the problem in minutes. I appreciate the super fast response, and ability to solve the problem at hand.
Briana Molligan, helped me a ton in setting up mSpy on two devices. She was very patient in walking me through the full setup and completed the installation on both of my Kids devices. Thanks Briana
Briana Molligan was very helpful and solved the issue. I had problems installing the app and she had a lot of patience and was really helpful.
I got very nice support from mSpy from starting to till Installtion."Briana Molligan" has done excellent, quick Installtion. Thank you very much Briana Molligan & mSpy Team.
What a joke, 4 charges on my card and canceled immediately when they wanted an additional $53.99 just to call customer service! Do not fall into their trap. Even spoke to VISA who put a hard stop on this app!
Briana was extremely help and patient with me who isn't tech savvy. I would be happy to work with her again!
Briana Molligan, foi muito atenciosa, paciente, me ajudou em todo passo a passo.
Was able to help me with the access needed and get the job done quickly
I purchased the app and was unable to use it. When I contacted MSPY, they were unable to help me use the app. I asked for my money back and they refused.
Dear Customer,
Thank you for the reply!
We are sorry you are not satisfied with the service.
Please note that your purchase has already been fully refunded.
Absolutely brilliant service by Briana Molligan. App installed very fast, with no hiccups. Thank you.
I purchased on January 24th. Worked on target phone 1 week. Had to reinstall a week later. Guess what? Next week, tracking would only work on text and calls. No gps, browser history, keylogger, whatsapp,etc. Tech support stated I needed to send a text to the target phone. Did that. Still not working. Said I would have to reinstall. I said I wanted a refund as this would have been the 3rd download on the target phone in less than 3 weeks which is ridiculous if you are trying to monitor a phone undetected. Melissa Broflovski
Billing Manager, states my account is updating and working correctly. NOT AT ALL. Most features haven't updated in OVER 6 DAYS (since February 8th before 11am)! Ignored my request for a refund, offered 1 free month (already paid for a year subscription). I paid $80 for 1 year to only work 1 week without issues, ridiculous! Target phone is in service with internet connection at all times. Chat customer service is a joke, during the day they accept you to the chat, then tell you to wait, only to close out of chat eventually. Happened at least 4 times to me.
Thanks for contacting our Support Team!
Please accept our apologies due to the inconvenience caused by this problem.
We recommend you to contact our Technical Support Department in the Live Chat at mspy.com where we can assist you in real-time.
You can enter the Live Chat from mspy.com website or click Chat in your profile from the menu.
I installed everything step by step to the target phone. Keylogger wasn't working at all since the first day and when I asked the support they told me to send message with symbol 1 million and when that didn't work out they told me to get physical contact with the phone which wasn't possible ( if it was whenever I can I wouldn't have installed this app in the first place) so they didn't fix it for me. Rooting wasn't possible beacuse they don't support that model. Calls and sms were working first 2 days but then that stopped updating. I have been asked again to send sms with symbol 1 million to refresh the servers which wasn't possible beacuse it would certainly cause suspicion sending same kind of weird message 2 days in a row. So the only 2 features that worked good became useless too. Basically now this '' premium package '' means nothing to me, no single use from it. In other words I threw my money in the water, useless app for no use. I don't know who gave so high rating for this trash app. I regret so much
Thanks for contacting our Support Team!
Please accept our apologies due to the inconvenience caused by this problem.
We recommend you to contact our Technical Support Department in the Live Chat at mspy.com where we can assist you in real-time.
You can enter the Live Chat from mspy.com website or click Chat in your profile from the menu.
I needed assistance with installing and they were very quick and helpful
She do anything for start to finish, i cant do nothing without her, thank you very much
I enjoy the app every time I chat with an agent they are kind last person I chatted with was Brianna very nice i
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
Please accept our apologies due to the inconvenience caused by this problem. Our Billing Department has already provided you with alternatives, please check your email.
Please let us know which one is suitable for you, and we will gladly help you set it up.
If you come across any other difficulties, let us know, we will gladly help!