mSpyReviews 2,270

DON'T Buy! Will not work on iPhones. You'll need 100% access to the phone to do anything. Constant trust issues. Will not sync over Wi-Fi. Need constant access to iCloud credentials, emails person notifying them. USB sync is required for social media. IPhone runs iOS 15.7.1 or higher then you'll have to enter the Passcode on the iPhone each time.

ótimo atendimento do Henry Wright. Rapidez, e resolução dos problemas tecnicos apresentados. Foi muito prático.

Super goed geholpen van Henry wright...
Met veel geduld en info legde hij het uit. Super en top

Had to open a chat for an issue and Thomas York was super helpful. Customer service is great and fast.

I still got charged for the 10 day "free trial" when I canceled it after 2 days of having it. I didn't even get the chance to use it.

Henry Wright was very helpful in the issue of connecting the mspy account and phone. Live chat was great.

Ringrazio infinitamente Henry Wright per la sua gentilezza e professionalità. Servizio top ha risolto il mio problema grazie

Very helpful especially for parents! I don't have to worry now where are my kids, I can track them easily using this app.

I installed the product correctly following the step-by-step instructions on the website, however, it didn't work. I made thousands of contacts via chat and email immediately after the installation and I requested a refund. They asked to wait a few days and they denied my refund. They ask me to do a new installation, but I no longer have access to the physical device. The first time I pay for a product and I don't receive what I paid for and I'm not even entitled to a refund.

Thank you so much Thomas York for helping me out with the date & and extending it again for the second time.

I get the app and follow the instructions for Installation after that never works I try to get help from the company but after many times trying I give up, they offer you to Install the product but they charge you another 59 dlls, so I thing everything is a trick for expend more money.
Worst customer service and everything.
Just I waste my money, don't buy this garbage.

I would recommend you don't use these services they are scammers, and I would have lost more money to them if it were not for the intervention of cyborgmetro,com. 90% of the data that the ADs of Mspy commits are not working. After trying many times refund also not happen. This behavior is not at all acceptable.

Rodney Haynes, has phenomenal customer service was very happy handling my concerns and i got more than what I expected I'm very intrigued with this software as well its very informative!

Je déconseille fortement. C'est une société définitivement malhonnête et qui ne respecte pas la loi. Ce sont des escrocs. Il n'y a pas d'autre mot pour les qualifier.

Fast and professional resolution with the help of Mr. Heny Wright. I really recommend their services!

Kris Redfield, you are really good at what you do. Keep it up! I really appreciate how simple and fast your assistance was. Thank you!

I purchased Mspy after having a long chat with their online customer support. I asked specific questions and was given very concise answers that the app would have the functionality I was searching for. I have these chat transcripts in writing. I was also told that if I wasn't satisfied, I would get a refund. See chat transcripts attached to this review. Turns out, the package their agent sold me (Ultimate package) does not have over 90% of the features promised. I contacted customer service many times and despite the proof (transcripts) they are refusing to refund me. The transcripts are very clear and even their tech support told me I should get a refund. I have this in writing too but billing refuses. I tried several times to reason with them and plead to have them read the transcripts but they remain staunch in refusing to issue a refund. I have those emails if needed to prove this. These people are scammers and I will make sure everyone knows this.

I made a purchase and it was advertised at their website that for iPhone doesn't need physical access for the target phone and can be accessed through any browser, but that was not true at all. After I made the purchase, mspy didn't work and I have been told I need physical access to the phone and I can only access through PC after downloading a software.

I requested a refund which has been denied. This is what i been told ""No refund can be issued to a user in case the reasons for a refund are completely beyond mSpy control. They include, but are not limited to:...a user does not accept technical assistance"

So how can i accept technical assistance for a feature that does not exist?

I needed help late at night so I had to wait a little bit for a tech to become available but when I got one, it was like I jumped on a rocket. Kris Redfield took over and I within minutes I was up and running. Easy and Quick. Thanks Kris