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mSpyReviews 2,269

4.4

From the business

mSpy has provided professional monitoring and tracking software to customers in more than 180 countries. Tracking solutions are delivered to consumers, businesses, corporations, educational, governmental, and non-profit organizations. Our software is extensively tested and updated regularly to ensure a stable operating environment for our customers. mSpy is the most powerful cell phone spy and tracking software that lets you monitor any iPhone/iPad or Android phone and tablets.


mspy.com
Tallinn, Campeche, Estonia
+1795
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mSpy Reviews Summary

mSpy has a rating of 4.4 stars from 2,269 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with mSpy most frequently mention social media, text messages and support team. mSpy ranks 3rd among Mobile Applications sites.

This company responds to reviews on average within 8 days
GB
1 review
0 helpful votes
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Recovered deleted texts
April 11, 2024

I just misclicked and accidentally deleted an important message. Thankfully, mSpy's Keylogger feature has saved me from this nightmare twice now. It allows me to retrieve deleted messages with timestamps. Definitely a useful feature to have.

Date of experience: April 1, 2024
GB
1 review
0 helpful votes
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Finally found mSpy
April 10, 2024

Tried 3 different monitoring apps in just 3 weeks, none of them clicked. Finally found mSpy though and it's way easier to use than the others, and the price is right too. The setup process was simple, and I can easily monitor phone. Worth every penny.

Date of experience: March 31, 2024
GB
1 review
0 helpful votes
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I've been using mSpy for years now, and it's been a solid parental app for me. There were a few glitches along the way, but the mSpy customer support team has always been there to help out and resolve any issues. It's possible that the problem was more with the smartphone's quality than the app itself.

Date of experience: March 31, 2024
GB
1 review
0 helpful votes
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Great customer service
April 10, 2024

I had a little trouble installing mSpy at first, but their customer service team was amazing! They walked me through each step and got it working in no time. MSpy has great customer service to back up their product.

Date of experience: March 31, 2024
GB
1 review
0 helpful votes
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Caught my teen lying
April 10, 2024

I had a suspicion my teen was lying about where they were going after school. MSpy confirmed it! I was able to talk to them and set some ground rules. MSpy helped me catch a liar and have an honest conversation.

Date of experience: March 31, 2024
GB
1 review
0 helpful votes
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Works well, easy to use
April 10, 2024

I wasn't sure how to use a phone tracker at first, but mSpy was very easy to set up. Now I can see my daughter's text messages and make sure she's not talking to anyone strange. MSpy gives me a sense of security.

Date of experience: March 31, 2024
GB
1 review
0 helpful votes
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Trustworthy monitoring
April 10, 2024

I appreciate that mSpy allows me to set restrictions and limits on my child's phone usage. It gives me peace of mind knowing that they won't access inappropriate content or spend too much time on their

Date of experience: March 31, 2024
GB
1 review
0 helpful votes
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Hidden app gives me comfort
April 10, 2024

The fact that mSpy is hidden on my child's phone gives me peace of mind. They don't even know it's there, and that allows me to monitor their activity without causing any arguments.
The interface is easy to navigate, and I can easily access all the information I need.

Date of experience: March 31, 2024
GB
1 review
0 helpful votes
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Not for cheaters
April 10, 2024

Thought I could catch my husband cheating. Turns out, he's just boring. App works well, but this isn't the answer for relationship problems.

Date of experience: March 31, 2024
RU
1 review
0 helpful votes
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The service is terrible
April 9, 2024

If you want to waste your money, this is the place to go.
1) Very complicated and long setup, some functions can be set up only with the help of support. At the same time there are other services that are set up by themselves, in automatic mode.
2) I paid the "extreme" tariff and additional support. But in order to configure the functions I need such as environment recording and camera access I was offered to wait a month! In the end, these functions never worked. Call recording also did not work.
3) Control sms-delay of more than two days
4) Constant need to make calls to ******* from the target device to restore the lost connection.
5) Support service can be contacted only by mail, and it responds only after three days (even though I paid for additional support).
Don't waste your money on this product, it's as good as throwing it away.
I never got my money back for the service that didn't work, although the developer claims a 14-day refund period in case of problems.
In the end, I bought another service, which 1) was cheaper 2) automatically configured 3) all functions worked at once 4) support responded online.

mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 30, 2024
Sergey V. mSpy Rep
over a year old

Dear Customer,

Please accept our apologies due to the inconvenience caused by this problem. Our Billing Department has already provided you with alternatives, please check your email.

Please let us know which one is suitable for you, and we will gladly help you set it up.

If you come across any other difficulties, let us know, we will gladly help!

India
1 review
0 helpful votes
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Not good at all
April 6, 2024

I have purchased and installed on android as per there conditions but nothing works properly also after sale support is very poor and even they are not responding for money back policy. I surrender my license but to get my money back I am following since long but no reply

mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 26, 2024
Sergey V. mSpy Rep
over a year old

Dear Customer,

Please accept our apologies due to the inconvenience caused by this problem. Our Billing Department has already provided you with alternatives, please check your email.

Please let us know which one is suitable for you, and we will gladly help you set it up.

If you come across any other difficulties, let us know, we will gladly help!

District of Columbia
3 reviews
1 helpful vote
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The installed app does not work. They promise you the moon but deliver spam (expired at that). When you discover it doesn't work, they refuse to refund your money. I hope the people perpetrating this fraud find a special place in hell. I would be interested in anyone considering a class action against this company

mSpy attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 25, 2024
Sergey V. mSpy Rep
over a year old

Dear Customer,

Please accept our apologies due to the inconvenience caused by this problem. Our Billing Department has already provided you with alternatives, please check your email.

Please let us know which one is suitable for you, and we will gladly help you set it up.

If you come across any other difficulties, let us know, we will gladly help!

GB
1 review
0 helpful votes
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IPhone Invisible Ink
April 3, 2024

The mSpy Lite version for iPhone is the incognito mode I always wished for. Got it directly from the App Store, and it works like magic! Highly recommended for all parents!

Date of experience: March 24, 2024
GB
1 review
0 helpful votes
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Prevent bad behaviour
April 3, 2024

Totally loving mSpy's text monitoring feature! Saw my teenage son making plans he shouldn't have been, and we had a good talk.

Date of experience: March 24, 2024
GB
1 review
0 helpful votes
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Only child content
April 3, 2024

Caught my little surfer dude on a 'no-no' wave, but mSpy's website blocker put up the perfect safety net. That's why I was relieved when I discovered mSpy's website blocker feature. It allows me to customize which websites I want my child to have access to.

Date of experience: March 24, 2024
GB
1 review
0 helpful votes
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Lost phone
April 3, 2024

My husband lost his phone once and thought it was gone for good until I discovered mSpy's phone tracking feature. It was in a car! Definitely worth the investment.

Date of experience: March 24, 2024
GB
1 review
0 helpful votes
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Stress-Free Family Vacations
April 3, 2024

Traveling with kids can be nerve-wracking, but mSpy's location tracking feature turned our family trips into smooth sailing. No more panicking in crowded places – I can always find my little adventurers with just a few clicks. Like it!

Date of experience: March 24, 2024
GB
1 review
0 helpful votes
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Texts Tracked Perfectly
April 3, 2024

I used mSpy's text monitoring when my son started acting all mysterious. Turned out, he was planning a surprise party for me – mSpy, the secret-keeper slayer! Heartwarming but no more secrets, bud!

Date of experience: March 24, 2024
GB
1 review
0 helpful votes
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Best for Samsung
April 3, 2024

I was looking for an app to track my daughter's social media, so I tried a bunch of them. Some did nothing, some offered only Facebook and Instagram. Then I rented mSpy for a month and realised that this was it. So many social networks and no routing for her Samsung.

Date of experience: March 24, 2024
GB
1 review
0 helpful votes
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Key to Better Grades
April 1, 2024

Thanks to mSpy's keylogger, I found out my daughter was struggling with algebra but too shy to ask for help. After some tutoring, she's doing her homework!

Date of experience: March 22, 2024