On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Maxsold exhibits a mixed reputation, with positive feedback highlighting efficient communication, smooth auction processes, and satisfactory customer experiences for both buyers and sellers. Many users appreciate the value they find in auctions and commend the professionalism of the staff. However, significant concerns arise regarding misrepresentation of items, lost goods, and communication issues, particularly during pickups. Customers also express dissatisfaction with the handling of complaints and the company's response to service failures. Overall, while Maxsold has a solid base of satisfied users, addressing operational shortcomings and enhancing customer support could improve their reputation further.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
As I am an empty-nester and single, Maxsold has allowed me to replace my old worn out furnishing with quality items at affordable prices. I have also been able to get rid of a lot of the extra items that you somehow accumulate while raising a family in a quick and relatively easy manner. I have had mixed experiences with Maxsold employees but 95% have been friendly, helpful and professional. I have and will continue to recommmend Maxsold to both buyers and sellers.
MaxSold is an awesome way to find items you have been looking for or want to resell. The folks that use MaxSold have told me that they appreciate the help and in many cases are glad to see their items gone-and for those of us who buy for our personal use and often resell, this helps knowing we are helping.
The got rid of over 90% of items from our house in June 2018. Their staff was extremely helpful and professional.
In the past my main method of selling had locally advertised sales (estate, content and other) It was cumbersome and I was often visited by the same dealers over and over again. Now using the Maxsold platform the exposure is so much greater I get far more and many different types of buyers. It also has increased the average price on almost every item.The behind the scenes support has been quite awesome. The ease of process is pretty outstanding as well. It has always been timely! I know when working with an executor and or estate representative the importance of having complete transparency cannot be understated - Maxsold has it!
Never had an issue as a buyer. Easy to join, easy to bid. What is said is what I bought. Employees have mostly been pleasant and helpful.
A wide range of everything for everyone, can be had for a steal! Have fun, bid and let everyone know who is selling off thier items to give Maxsold a call
I enjoy looking through Maxsold auctions for treasures! You can do so right in the comfort of your home on your computer. Great auction lots with many photos. All start at low prices, it is up to you how much you spend. They clearly give you times and addresses for pick-up. They take you from item to item for you to pack up and load in your car/van/truck. It is that simple. Check out one of their auctions nearby!
Happy Shopping
Boy was this easy. I got a huge cabinet I've been looking for a long time for such a low price! It was easy to deal with the person at the pick up, bidding was super easy, and I couldn't be happier!
I've dabbled in the past with online auction sites like eBay and others, but Maxsold had won me over with the easy and simple way of bidding on what I want, being able to pick it up and not having to wait on the mailman after paying a shipping charge. I've considered storage auctions, but you have to take all of the items and clean the storage space. Maxsold has simplified the auction process.
I have to admit to being skeptical of this process to start with but I am totally sold now. Sometimes the prices go quite high (good for the seller) and sometimes they go quite low (good for the buyer). I have found the descriptions to generally be accurate and the process of bidding as well as picking up to be quite organized. The major advantage to the seller is that your stuff is sold and gone in a short time period. For a buyer, you don't have to spend all day at a brick & mortar auction or drive all over town to yard sales. Shop from the comfort of your home & make one trip to pick everything up.
I love looking through the items listed for a score. Pick up couldn't be easier with the direction of the MaxSold staff! Each lot is very organized so no searching for items. If you haven't tried it, you should! You don't know what you're missing.
I have been using Maxsold now for about 5 months and I couldn't be more pleased with the items that I have purchased. However, believe it or not, this is not why I love Maxsold - it's the people who I meet at each pickup location! Since I have become a regular buyer, I usually see the same employees from Maxsold and they are always so pleasant and helpful! It is almost as if I am visiting old friends! They are informative and always call my be name when I get there, which is really nice to be so fondly recognized! It's kind of like a fusion of the sitcom Friends meets Storage Wars (without the phony Hollywood garbage!).
I just found out about MaxSold and immediately bid on some items. I won three, a statue, a weight set and a dish set. I am extremely happy with all of my items. The pick up process was very easy, we had a dolly to load the weight set, brought our own boxes to load up the dishes and carried out the statue. Easy and fun.
So far just buying. The staff and sellers have always been helpful. I buy from some of the same sellers repeatedly and they seem very happy also.
I bid on several items and won 2 from a nearby auction. The process was simple and the people I collected from were very warm and pleasant. I would use MaxSold again.
I have been the successful bidder on several items on two different occasions. The service was wonderful in assisting me to pick up my items, these wonderful guys even helped me carry them to my car. I will keep doing this as often as I can, when the sites are close enough to where I live. Fabulous job MaxSold
I have been able to verify the effectiveness of maxsold. Very good service and attention. I did not have problems, all my doubts were solved.
I got a great buy on a tv bundle from a Maxsold auction in NH. I got a beautiful 42" tv with a stand a dvd player and a soundbar with a subwoofer, including all remotes, all in brand new condition... just a little dusty... for $6.00
I have used MaxSold a lot to buy things for myself and my family. The organization is very professionally operated. The steps I am required to take ensure that I know what I'm getting into when I bid. The staff I've met are great. I trust this site and the process. It's also a fun way to shop. I talk about MaxSold to almost everyone I meet - I'm such a fan!
I have been doing online auction buying, (and one recent sale), with several different Auction Houses for about two years now. My experience ranges from other auction places as "I will never deal with that place again" to "Wow, look at that, fantastic" with Maxsold.
I have had many great experiences with MaxSold, and even when a mistake happens, they go out of their way to correct it! This in my opinion, the true measure of a company, as anyone can make a mistake, but it is how a company deals with it that makes the difference. They make every effort to make it right.
Answer: The site states clearly that you must pick up your article at the specific time and place. If you cannot do that or arrange for someone to do it for you... then don't bid.
Answer: Definitely not on their youtube channel as they've removed the ability to comment. This alone was enough for me to steer clear.
Answer: Please see our past auction results at http://maxsold.com/past-auctions/ - every auction we've done is listed for public viewing. You will see the sell through rate for each auction, and you can calculate the percent sold. Our average sell through is 98.7%.
Answer: Winning bids are charged to the credit card on file right AFTER each auction ends, along with 10% buyers premium and the applicable retail sales tax for your region. The first time you bid at any of our auctions, your card will be pre-authorized for $1.00. However, it is only a bank authorization for validation, not a charge, and it is usually removed in about a week by your bank.
Answer: Hi Peter, We found that when minimum bids or reserves are put on items, they typically go unsold. For more information on why we start our items at $1 check out this link: http://maxsold.com/reserve Here are some Seller FAQ's https://support.maxsold.com/hc/en-us/sections/200632154-Seller-FAQs You may also reach out to our sales team directly at our toll-free number 1-877-257-7799 ext 2. Regards, MaxSold Support
Answer: $700 + 30% if they do the photos and pick-up. If you do the work on your side it is $300 or 30% whatever is higher. It is near the bottom of this link. https://get.maxsold.com/sell-with-maxsold/
MaxSold.com online auctions provides local expert help to sell goods through our hyper-local online auction service when downsizing, estate sale or clearing business inventory.