LolliCoutureReviews 2,774

I was skeptical ordering from here because of the reviews i read, but i figured what the heck im only spending $20 for an entire swimsuit. After placing my order i got a confirmation email set to the email i made the order with and also sent to email connected to my paypal. About a week after i still hadnt heard anyting from this company on either emails about my purchase being shipped or even processed. I emailed them and they responded three days later saying that my order would be shipped in two days, without even asking for any details such as my transaction number or anything like that. Two days after this email and i still havent received any kind of tracking number. Im sure the company is a little sketchy, especially after seeing how much they charge for faster shipping! But the swimsuit i ordered was very cute and cheap so just praying i get it and it fits!

These people messed up my order TWICE. First they send me the wrong dress and told me I or Amazon, who I ordered through, was responsible for the shipping costs to return it- which is ridiculous. Amazon does not do returns for 3rd party sellers and why in the wold should I have to pay shipping for their mistake? Even to get this information from this took several emails and waiting on hold for forever to speak to a rep who was no help at all. Then they posted that my second item was delivered when I NEVER got it. It was only after I put in a claim through Amazon that AMAZON REFUNDED me, not this useless seller. Stay away from them. They are not worth your money.

Placed an order on June 5th, didn't receive an email confirmation. Logged in to my account and there wasnt an oder for me. Called customer service, was kept on hold for 22 minutes. The rep wasn't empathetic for waiting so long. Kept blaming me for entering my email incorrectly, which wasn't true. I have previous and post order emails from this website. Will never use this site EVER!. Too bad cause I have a teenager that l9ves your shoes... P, S,. Your s/h rates are extremely high..

Purchased a t shirt and received something that looks like a nightgown which goes to floor. They are making the exchange difficult. I was told to request a number for the purpose of making the exchange. First I was told to request it on their website but customer representative could not explain how to do this. It was then suggested that I send an email and it has not been responded to. I had to take a picture of what was sent and a picture of letter included so they could see by the initialed top of letter who made the mistake. Will never use Lollicouture again. I would give them a zero but not an option.

I was not clearly made aware of how long the order would take to process and ship- I am sure it says it somewhere on the site but it was not noticeable enough for me to acknowledge. I never received any confirmation email- I called and they said they would send another one- NEVER got that either. Still haven't received items so no clue how the quality is yet- but judging by the site and customer service experiences- I am not expecting much. Would not shop again,